Role Description Inova Health is looking for a dedicated Patient Financial Services Representative 4 to join our Resolution team. This role will be full-time day shift from Monday - Friday, 8:00am - 5:00pm, Remote Role. Must be Bilingual Spanish. Remote Eligibility: This position is eligible for remote work for candidates residing in the following states: - VA - MD - DC - DE - FL - GA - NC - OH - PA - SC - TN - TX - WV The Patient Financial Services Representative 4 performs the duties of a Patient Financial Services Representative 3 and is responsible for: - Timely and accurate editing, submission, and/or follow-up of assigned claims. - Processing claims for multiple payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensuring that all assigned claims meet clearinghouse and/or payer processing criteria. - Ensuring appropriate follow-up on assigned work lists while meeting all departmental productivity and quality review standards. - Informing management of issues and potential resolutions regarding problems with the claims process. - Providing support, education, and guidance to team members while performing duties, as assigned, in the absence of the supervisor or manager. Qualifications - Associate Degree or an additional three years of experience appropriate to the position under consideration. - 3 years of experience in revenue cycle, finance, customer service or data analytics. Requirements - Expertise in Insurance Follow-Up Resolutions highly preferred. - Proficiency in hospital billing systems (e.g., Epic) and insurance verification portals. - Extensive understanding of Medicaid, Medicare, commercial insurance, and self-pay policies. - Familiarity with HIPAA regulations and hospital financial assistance programs. - Ability to analyze patient accounts, identify discrepancies, and resolve billing or insurance issues effectively. Benefits - Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. - Retirement: Inova matches the first 5% of eligible contributions – starting on your first day. - Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. - Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. - Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules. Company Description We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

Role Description Relevant d’un Responsable du soutien sur le territoire au sein du centre de soutien, l’Agente ou l’agent de soutien fonctionnel sera chargé d’aider nos bureaux au détail et nos employés sur le territoire en ce qui concerne les pratiques de l’entreprise, les produits et services et les processus internes de H&R Block. - Répondre aux incidents entrants de niveau 1 dans notre système de billet en mettant l’accent sur ce qui suit : - Problèmes de soutien technique (logiciel/matériel informatique/accès au système et logiciel) - Questions fiscales - Questions sur les produits et services - Lorsque nécessaire, mettre à jour et transmettre à l’échelon supérieur les incidents avec toutes les informations pertinentes à l’un de nos groupes de soutien de niveau 2. - Soutenir l’efficacité de l’utilisateur final pour son utilisation des logiciels de l’entreprise. - Aider les pros de l’impôt pour les problèmes avec l’ARC/erreurs TED. - Coordonner et collaborer avec les autres membres de soutien afin de fournir ou obtenir de l’aide pour résoudre les problèmes de soutien. - Communiquer avec les chefs d’équipe (signaler les tendances communes, les occasions de formation, etc.). - Participer aux initiatives d’amélioration continue des services liés au soutien de niveau 1. - Rester au courant de tous les produits et services H&R Block sous la responsabilité de l’équipe de niveau 1. - Autres responsabilités telles qu’attribuées. Qualifications - Excellentes habiletés de communication orale et écrite (français et anglais) - Diplômé du cours de formation fiscale H&R Block avec une note de 80 % ou mieux, un atout certain. - Compréhension et utilisation antérieure du logiciel de préparation d’impôts H&R Block et d’autres logiciels applicables (SIC, LPI, etc.) un atout certain. - Une connaissance intermédiaire de MS Excel et MS Word est indispensable. - Compétences en efficacité organisationnelle permettant d’établir des priorités et de gérer simultanément plusieurs initiatives. - Doit être minutieux, organisé et analytique. - Compétences démontrées en résolution de problèmes et/ou de résolution de conflits. - Habileté en communication interpersonnelle, écrite et verbale. - Capacité à travailler de manière indépendante et au sein d’une équipe de soutien. - Capacité de travailler selon un horaire flexible. Benefits - Depuis plus de 60 ans, H&R Block prépare des déclarations de revenus pour des millions de Canadiens chaque année. - Basé à Calgary, en Alberta, nous servons les contribuables dans plus de 1 000 bureaux. - Service Pro de l’impôt à distance et en ligne avec notre logiciel de préparation de déclaration de revenus FVM. - Équipe dévouée utilisant les dernières technologies de traitement électronique et de production. - Préparation de tous les types de déclarations de revenus, y compris individuelles, de petites entreprises, de sociétés, d’agriculture, de camionneurs, de pêche, des États-Unis, de revenus de location et de successions. - Occasion de faire progresser votre carrière au sein de la plus importante marque de l’industrie de la préparation de déclarations de revenus. - Recherche de personnes souhaitant inspirer confiance à nos clients et à nos communautés. - Offrir un service hors pair à nos clients avec les meilleurs talents.

• Courses will be taught in Spanish. • Bilingual faculty (English/Spanish) effectively communicate in both languages, both verbally and in writing, to support our diverse student population. • Faculty play a vital role in creating a rewarding online learning experience for students by engaging them, challenging them, and supporting them. • They contribute to and participate in a range of activities related to effectiveness and excellence in teaching and student retention. • Faculty members maintain expertise in their discipline, adhere to APUS guidelines, processes, and methods, and remain responsive to mentoring and coaching that fosters ongoing professional growth. • All APUS faculty are required to complete the “Engaging the First‐Year Student Certification” course (APUS110), offered through the Center for Teaching and Learning (CTL). It must be completed within six months of the hire date. • In addition, Graduate Faculty must complete the Graduate Faculty Certification (APUS501) within 90 days of hire.

Title: Home Advisor Location: Denver, Colorado Full-Time / Hybrid Department: Sales Job Description: About Zero Homes At Zero Homes, our mission is to electrify the world’s homes for healthy and sustainable living. With residential buildings responsible for 20% of national climate emissions, there is an extraordinary opportunity to get homes off fossil fuels, help homeowners save money, and impact decarbonization at scale. Zero Homes is pioneering a frictionless, digital sales and install experience to accelerate the transition to an all-electric future with a category defining software product. We enable homeowners everywhere, with a commodity smartphone, to get high quality advice, actionable quotes, and affordable installations without a single home visit. Our focus is to make electrifying homes accessible, affordable, and delightful. Join our team to help lead the charge and accelerate the energy transition. About the Role & Your Impact You will be leading the charge with our customers, helping them electrify their homes from first engagement through the digital (remote) home energy assessment process. You're a strong communicator with a high attention to detail who feels confident interacting with a variety of people. You have consultative sales or customer success experience dealing directly with customers, and you are comfortable working with technical products (e.g. software, mobile apps, etc.). You're also a fast learner, comfortable operating in ambiguity, and able to juggle multiple tasks at once. We are looking for go-getters who hold themselves to a high standard of excellence - especially when it comes to creating happy customer experiences. You will be joining a dynamic, small team that has great ambitions for scale, and we're looking for similarly ambitious, talented people to join our fast growing team! What You Bring - You're passionate about electrifying homes and working with homeowners to understand their needs and help them purchase electric heating and cooling systems. - 3+ years of sales experience working directly with customers, in either a consultative sales, customer success, or home comfort advisor type role. - You are a perpetual learner and excited to explore the nitty-gritty details of building science and HVAC design. - You are comfortable and confident operation using software tools to manage you workload and interact with customers (e.g. Hubspot, Zoom, phone call apps, etc.). - You are self-motivated, ambitious, growth-minded, and have demonstrated ability to succeed on a fast moving team. - High attention to detail, curiosity, and willingness to research unique solutions for customers Nice to Have - Building Science, BPI-Analyst/Professional, HVAC sales experience - Ability to speak Spanish or other languages to support customers or partners whose native language is not English $100,000 - $350,000 a year This candidate lives within 50 miles of Denver, CO (or is willing to relocate with assistance). In addition to base compensation, this role also includes meaningful equity compensation so successful candidates can participate in our company's accelerating growth. - Equity - Medical and Vision - 4 Weeks PTO + unlimited sick days - Primarily in-office with WFH days - Workstation stipend Zero Homes is committed to creating an inclusive and accessible experience for all candidates. We encourage you to apply even if you believe that you do not meet all of the above criteria!