• Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. • Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. • Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. • Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers' needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. • Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds. • Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical, and operations orgs to deliver our industry-leading product.

• You are the first point of contact for potential business clients. • Your goal is to generate interest, identify needs, and schedule appointments for our sales team. • Outbound telephone contact with companies (B2B outbound) • Identification of relevant contacts and decision-makers • Qualification of potential prospects • Scheduling consultation appointments for our sales team • Documenting conversations in the CRM system • Close collaboration with the sales team

• You will be the first point of contact for potential business customers. • Your goal is to generate interest, identify needs, and schedule appointments for our sales team. • Outbound telephone outreach to companies (B2B outbound). • Identifying relevant contacts and decision-makers. • Qualifying potential leads. • Scheduling consultation appointments. • Documenting conversations in the CRM system. • Close collaboration with the sales team.

• Build and execute enterprise account plans grounded in proactive research, outbound prospecting, and strategic demand generation • Own the entire enterprise sales cycle from prospecting, initial outreach, lead qualification, discovery, demo, solution design, proposals, procurement, negotiation, and close • Drive multi-threaded enterprise conversations across digital, marketing, commerce, innovation, and IT teams • Sell a complex SaaS platform by deeply understanding customer challenges and mapping Firework solutions to their business outcomes • Partner closely with Customer Success, Product, and Integration Solutions to align on strategies to ensure successful integration, world-class customer experiences, and long-term client impact • Provide product and GTM feedback to support ongoing product innovation and roadmap development • Track KPIs around revenue, pipeline health, and sales activity; refine strategy and decision-making based on insights • Travel to client meetings, workshops, and industry events as needed (30-40% expected)