• Support the PO in refining and writing user stories. • Perform functional testing. • Produce artifacts to meet contractual requirements.

Role Description This is a 1-year non-reimbursable assignment. The only compensation for this assignment is the federal salary you are already receiving. - Position: Management and Program Analyst - Series Requested: 0343 - Security Clearance: None - Virtual/Remote: Yes (Camp Springs, MD or current duty station) - This assignment does not confer telework benefits. - Only current, full-time federal employees are eligible. - This is a Detail, not a Developmental Rotation. - Supervisory approval form must be signed. Responsibilities: - Reviews and edits documents submitted for divisional and agency clearance to ensure clarity and conciseness, proper formatting, and compliance with plain language principles. - Assists in drafting internal communications in alignment with divisional plans, goals, and objectives. - Provides input to the Asylum Division's strategic communications planning process. Note: This assignment may be performed from your current employing federal office anywhere in the United States. This assignment does not confer any telework privileges. Qualifications - Possess strong writing and editing skills, with the ability to produce polished documents for senior divisional and agency leaders. - Familiarity with plain language principles and ability to apply them to asylum work product. - Familiarity with SharePoint administration (preferred). - Experience with the clearance process and familiarity (preferred). - Experience, knowledge, and/or interest in political asylum policies and procedures (preferred). Requirements - It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. - Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement. - Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. - Your application will be rated based on your resume. - Please ensure EACH work history includes ALL of the following information: - Job Title (Include series and grade of Federal Job) - Duties (Be specific in describing your duties) - Name of Federal agency - Supervisor name, email, and phone number - Start and end dates including month and year (e.g. June 2007 to April 2008)

Role Description As a Medical Business Associate (Call Center Rep), you are the first point of contact for patients & their families. - Obtain/verify all required patient and insurance information and enter the information into the registration system accurately. - Schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. - Greet patients professionally over the telephone and respond effectively to patients and their families. Qualifications - High school graduate or GED. - 6 months to 1 year Customer Service experience required, usually achieved by previously working with the public with minimal supervision. - Proficient in typing, Windows, and experience with multiple computer systems. - Strong internal speed is highly preferred. - Associate Degree preferred for Specialist role. - A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role. Requirements - Munson Healthcare requires all employees to be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella, and Varicella. - All employees must receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption. - Shift: Day Shift. - Status: Full Time. Benefits - Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. - Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. - Free wellness platform for you and your family, plus personalized support for personal or family challenges. - Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings. Company Description Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

• Manage data intake, ingestion and processing from clients • Analyze complex patient population health datasets • Ensure data accuracy and reliability through detail orientation • Collaborate with cross-functional teams for data-driven decisions • Manage patient enrollment outreaches based on eligibility • Present findings to internal teams • Monitor and analyze KPIs and metrics to generate actionable insights • Ensure compliance with HIPAA security and privacy rules