Phamily

• Conduct high-volume inbound and outbound patient outreach through phone to educate, engage, support, and enroll eligible patients. • Explain the purpose, benefits, and value of care management programs in a clear, accurate, and patient-friendly manner. • Build rapport with patients while professionally addressing questions, concerns, and enrollment objections to encourage participation. • Manage the Scheduling inbox by responding to patient inquiries, triaging requests, routing clinical concerns, and ensuring timely follow-up in accordance with established workflows. • Accurately document patient interactions, outreach attempts, enrollment outcomes, and other required information in a timely manner. • Collaborate with client care teams, providers, and internal partners to ensure a seamless patient experience and continuity of care. • Follow established outreach workflows, scripts, quality standards, and compliance requirements while adapting conversations to meet individual patient needs. • Identify and escalate patient concerns, engagement barriers, and operational issues while effectively managing competing priorities and contributing to process improvements that support enrollment success.

• Manage data intake, ingestion and processing from clients • Analyze complex patient population health datasets • Ensure data accuracy and reliability through detail orientation • Collaborate with cross-functional teams for data-driven decisions • Manage patient enrollment outreaches based on eligibility • Present findings to internal teams • Monitor and analyze KPIs and metrics to generate actionable insights • Ensure compliance with HIPAA security and privacy rules

Title: In-Clinic Enrollment Specialist (LCSW/MSW) (Sandy Springs, GA) Location: Sandy Springs, GA Job Description: In-Clinic Enrollment Specialist (LCSW/MSW) Location: On-site at Medical Group practices in Sandy Springs, GA, with some Remote documentation and coordination. Job Type: Full-Time About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com. Job/Role Description The In-Clinic Enrollment Specialist serves as the on-site representative of Phamily’s Advanced Primary Care Management (APCM) program within Medical Group practices. This role combines the clinical empathy and skill of a Licensed Clinical Social Worker (LCSW/MSW) with the operational purpose of patient engagement and enrollment. The specialist drives APCM enrollment in clinics, strengthens relationships between providers, patients, and care management, and ensures patients understand and benefit from ongoing care coordination services. This is a frontline, relationship-driven role essential to scaling Phamily’s partnerships and embedding care management as a core component of every patient’s healthcare journey. Key Responsibilities: - Identify and engage eligible patients for APCM enrollment during in-office visits, leveraging Phamily’s platform and eligibility data. - Explain the purpose and benefits of care management, emphasizing continuity of care and partnership with their providers. - Serve as the in-office liaison between Phamily’s Care Management team and providers and clinical staff. - Provide real-time updates to physicians and practice managers about patient enrollments, social needs identified, and care management follow-up activities. - Conduct brief social needs screenings during patient encounters to identify barriers such as transportation, food insecurity, or housing instability. - Provide resource referrals and warm handoffs to community organizations or Phamily care managers for complex cases. - Track and report key metrics including number of patient interactions, enrollments completed, SDoH interventions, and provider engagement. Requirements: Education & Licensure: - Master’s Degree in Social Work (MSW) required. - Active Licensed Clinical Social Worker (LCSW) or equivalent state licensure strongly preferred in Georgia. Experience: - 3+ years in a healthcare, care management, or clinical social work setting. - Experience working in primary care or value-based care environments preferred. - Proven ability to communicate effectively with physicians, practice staff, and patients. - Demonstrated success in patient engagement, motivational interviewing, and addressing SDoH needs. Skills & Competencies: - Strong interpersonal and communication skills, with ability to build trust quickly. - Comfort working in fast-paced, dynamic environments and adapting to evolving workflows. - Proficiency with EHR systems (Epic, Athena, etc.) and care management platforms. - Excellent organization and documentation habits. - Empathetic, professional demeanor aligned with Phamily’s mission of patient-centered care. Work Style & Logistics We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset. You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results. Our culture is built on five principles that shape how we work, lead, and grow: - Care: We put patients, clients, teammates, and outcomes first. - Curiosity: We ask better questions, challenge assumptions, and keep learning. - Clarity: We simplify complexity, communicate directly, and create alignment. - Co-Creation: We collaborate across teams, perspectives, and disciplines. - Craftsmanship: We execute with excellence, ownership, and continuous improvement. Our Compensation & Benefits - - Competitive compensation based on experience - Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost - Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including: - 12 vacation days accrued annually for rest, travel, and personal time - Up to 9 sick/wellness days to prioritize your health and well-being - 12 paid company holidays throughout the year - 2 paid give-back days - HSA and FSA account options - 401(k) with company match after 6 months of full-time employment - 100% match on the first 3% contributed, and 50% match on the next 2% contributed - A collaborative, mission-driven team helping transform healthcare at scale If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

Title: Software Engineer (Healthcare Cloud & Interoperability) Location: New York City, New York Employment Type: Full-time Work Arrangement: Hybrid About Jaan Health Job Reports To: Alex Broussard, Lead Software Engineer Jaan Health is a healthcare technology company focused on improving patient outcomes through innovative digital health solutions, care management platforms, and healthcare data interoperability. Our mission is to help healthcare organizations better engage patients, improve clinical outcomes, and streamline care delivery through intelligent technology and data-driven insights. We operate at the intersection of healthcare, cloud infrastructure, artificial intelligence, and interoperability, building solutions that enable providers, health systems, and care teams to access and act on critical healthcare data more effectively. As we continue to scale, we are looking for engineers who are excited about solving complex healthcare challenges, working with modern cloud technologies, and making a meaningful impact on patient care. Job/Role Description Jaan Health is seeking a highly motivated Software Engineer (Healthcare Cloud & Interoperability) to help design, build, and scale critical healthcare technology solutions. Reporting directly to the Lead Software Engineer, this role will focus on developing secure, scalable backend systems and healthcare data pipelines that power interoperability and care management initiatives. The ideal candidate combines strong software engineering fundamentals with hands-on experience working with healthcare interoperability standards, cloud-native infrastructure, and modern backend technologies. This individual will work closely with product leaders, data scientists, healthcare stakeholders, and fellow engineers to build innovative solutions that improve healthcare outcomes and streamline data exchange across healthcare ecosystems. As a key member of the engineering team, this role will contribute to architectural decisions, technical strategy, and the continued evolution of Jaan Health’s healthcare technology platform. Healthcare Interoperability - Design, build, and optimize healthcare data ingestion and exchange workflows. - Work extensively with FHIR resources, profiles, APIs, and healthcare data models. - Support HL7 healthcare messaging and integration workflows. - Build and maintain integrations with EHRs, health systems, HIEs, and third-party healthcare vendors. - Utilize Google Cloud Healthcare API to manage healthcare data at scale. Data Pipelines & Cloud Infrastructure - Build, monitor, and optimize large-scale healthcare data pipelines. - Develop workflow orchestration solutions utilizing Apache Airflow and/or Google Cloud Composer. - Improve scalability, performance, observability, reliability, and operational efficiency across healthcare data systems. - Support cloud-native architecture and distributed systems design initiatives. Software Engineering - Design and develop backend services using Python and Ruby on Rails. - Build and maintain RESTful APIs and microservices. - Write maintainable, scalable, and testable production-quality code. - Participate in architecture discussions and technical decision-making. Cross-Functional Collaboration - Partner closely with Product Managers, Data Scientists, Frontend Engineers, and healthcare stakeholders. - Gather and translate interoperability requirements into scalable technical solutions. - Contribute to technical planning, roadmap discussions, and product strategy initiatives. Requirements - Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field. - 4+ years of professional software engineering experience building and supporting production software systems. - Hands-on experience with Google Cloud Healthcare API. - Deep experience working with FHIR standards, resources, profiles, and healthcare data exchange. - Experience with HL7 healthcare messaging standards. - Production experience integrating with EHRs, health systems, HIEs, or healthcare technology platforms. - Strong Python development experience. - Strong Ruby on Rails development experience. - Experience designing, building, and consuming APIs. - Experience building scalable backend services and distributed systems. - Experience with cloud platforms, preferably Google Cloud Platform. - Experience building and supporting data pipelines. - Experience working with workflow orchestration tools. Preferred Requirements - Experience with Apache Airflow and/or Google Cloud Composer. - Experience with healthcare integration engines such as Mirth Connect, Rhapsody, Cloverleaf, or similar platforms. - Experience working with large-scale healthcare datasets. - Familiarity with HIPAA-compliant systems and healthcare security requirements. - Experience building containerized applications and cloud-native infrastructure. - Startup or high-growth company experience. - Experience leveraging AI tools and modern software development workflows. - Entrepreneurial mindset with the ability to operate effectively in evolving, fast-paced environments. Ideal Candidate The ideal candidate is a hands-on software engineer who enjoys solving complex healthcare data and integration challenges. They possess real-world experience working with healthcare interoperability standards and understand how healthcare data moves between providers, health systems, and technology platforms. They are comfortable owning projects from architecture through production deployment, thrive in collaborative environments, and enjoy working across engineering, product, and healthcare teams. Most importantly, they are passionate about healthcare innovation and excited about building technology that improves patient outcomes while helping shape the future of connected healthcare systems. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

Title: Business Development Representative (Healthcare/AI) Location: Chicago, Illinois Job Description: Healthcare Business Development Representative Location: Oak Brook, Illinois OR New York City, NY Job Type: Full-time: Hybrid - 3 days per week in a shared office Job Reports To: Demand Generation Manager Compensation Options: Contract-to-Hire: $45.00–$55.00 per hour Direct Hire: $70,000–$90,000 base salary plus commission Please note: The direct hire salary range is lower than the contract-to-hire hourly rate because direct hire employees are eligible for the company's benefits package, whereas contractors are not eligible for benefits during the contract period. About Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com. Role Description As our BDR - Pipeline Generation Specialist (Healthcare), you’ll play a key role in taking hot marketing leads and converting them into qualified sales meetings that drive new business. You’ll work closely with our Account Executives and Manager of Demand Generation to identify the right targets, craft compelling messaging, and execute campaigns that deliver results. This is a 90% sales, 10% strategy role that’s a vital part of the bridge between marketing and sales. If you’re a sales professional looking for greater ownership (or less travel) and are ready to build at a high-growth startup, this role is for you. Key Responsibilities: - Identify and prioritize the most compelling leads and convert them into qualified meetings using multi-touch, multi-channel sequences - You will manage and convert high-volume, event-driven, and inbound lead pipelines: prioritizing, segmenting, and executing targeted outreach to turn interest into qualified sales conversations. - Pick up the phone—there’s nothing as impactful as a knowledgeable conversation, and you’ll be comfortable with cold calling, navigating blockers, and getting to your target - Create customized cadences and follow up on leads with original, ABM-style outbound messaging - Research new accounts, build target lists, create persona playbooks, and constantly test and refine your methodology to drive more qualified meetings - Immerse yourself in the healthcare landscape, understand what motivates our ICPs, and always be looking for new opportunities to make an impact - Navigate Hubspot like a native (training can be provided, but you’ll be expected to be proficient within 1 month and expert within 3), and ensure all sales activities are properly documented - Build a feedback loop with the marketing team to develop and test messaging, measure campaign performance, and report outcomes to company leadership - Requirements: - Bachelor’s degree (business/marketing/finance or similar) or 1+ years in B2B sales, business development, account management, or similar - Excellent communication and interpersonal skills; executive presence with customers and internal teams - Analytical mindset, comfortable interpreting data and making clear, defensible recommendations - Familiarity with common sales and martech tools, including AI, and enthusiasm about using technology to accelerate the pace without reducing quality - Preferred Requirements: - Entrepreneurial DNA: A 'builder' mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out. - Prior healthcare experience is strongly preferred but not essential for the right candidate - Work style & logistics - Hybrid - Chicago in-person at least 3 days per week - Occasional travel for the team to on-sites or industry events as needed - Our compensation & benefits - Competitive compensation commensurate with experience: contract to hire rate $45-$55 per hour - Potential to earn equity based on performance - Remote-friendly work environment - Medical, dental, and vision coverage for employees and dependents at a nominal cost - Paid maternity leave - FSA and Dependent Care account options - 401(k) Eligibility after 6 months of full-time employment - Collaborative, mission-driven work environment - If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

Title: Senior Software Engineer (AI Health-Tech SaaS) Location: New York City, NY Job Description: Location: Hybrid 3-days in office, New York City Job Type: Full-time Job Reports To: Tech Lead Salary Range: To be discussed Travel: 25%-50% About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com. Job/Role Description: We are seeking entrepreneurial Senior Software Engineers to join our high-impact, fast-moving engineering team. You will help design, build, and scale core components of our AI-driven care management platform. This role is ideal for engineers who thrive in startup environments, enjoy rapid iteration cycles, and are motivated by building products that directly improve patient outcomes and healthcare delivery systems. You’ll work across the full stack, contributing to architecture decisions, product development, and continuous improvement of a complex SaaS platform used in real-world clinical settings. Key Responsibilities: - Architect and build full-stack feature end-to-end (Ruby on Rails, Python, SQL, JS/Vue/React) - Drive technical vision, code quality standards, and engineering best practices - Communicate complex concepts simply and help technical and non-technical teams align - Ship quickly in iterative cycles: prototype, launch, iterate, scale - Make pragmatic trade-offs to deliver value fast while maintaining product integrity - Use AI tools to speed up engineering output for yourself and your team - Build, maintain, and scale SaaS products that serve real patients and clinicians - Own migrations, services, APIs, and long-term maintainability - Design and implement high-quality, maintainable, and well-tested code - Contribute to system architecture and technical design decisions - Improve performance, scalability, and reliability of core platform systems - Work across backend, frontend, and infrastructure layers as needed - Continuously refactor and improve existing codebases Requirements: - 7+ years of full lifecycle software engineering experience - You’ve built, shipped, and maintained production SaaS systems for years - Strong architectural instincts and ability to coach others - Clear communicator with high signal and low ego - Startup or fast-paced environment experience - Clean high-quality production code - Good UX / product design sense - JavaScript, HTML, CSS - Vue.js / React / SPA (Single Page Apps) - Ruby on Rails / Python / Elixir - SQL / PostgreSQL / MySQL - TDD / RSpec / Playwright - AWS, GCP, Docker, Kubernetes - AI implementation - Healthcare, SaaS, or startup experience Preferred requirements: - Bonus: Healthcare, HL7/FHIR, data ingestion, ML/LLM interest - Entrepreneurial DNA: A 'builder' mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out. Work style & logistics (drive home location and travel reqs here): We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset. You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results. Our culture is built on five principles that shape how we work, lead, and grow: - Care: We put patients, clients, teammates, and outcomes first. - Curiosity: We ask better questions, challenge assumptions, and keep learning. - Clarity: We simplify complexity, communicate directly, and create alignment. - Co-Creation: We collaborate across teams, perspectives, and disciplines. - Craftsmanship: We execute with excellence, ownership, and continuous improvement. Our Compensation & Benefits - Competitive compensation based on experience and impact - Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost - Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including: - 12 vacation days accrued annually for rest, travel, and personal time - Up to 9 sick/wellness days to prioritize your health and well-being - 12 paid company holidays throughout the year - 2 paid give-back days - HSA and FSA account options - 401(k) with company match after 6 months of full-time employment - 100% match on the first 3% contributed, and 50% match on the next 2% contributed - A collaborative, mission-driven team helping transform healthcare at scale If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

Title: Executive Assistant Job Description: Location: Hybrid 3 days in NYC Job Type: Contract-to-hire Job Reports To: Chief Technology Officer/ Co-Founder, Chief Revenue Officer, and Chief Financial Officer Salary Range: $100,000-120,000 Travel Expectations: up to 25%, as needed About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com. Job/Role Description: The Executive Assistant is a business-driven, proactive, and highly organized individual that will support our C-level, senior leadership while driving operational efficiency across the organization. This role goes beyond traditional administrative support and requires a strategic thinker who can manage complex projects, streamline workflows, and serve as a key liaison across departments. The ideal candidate thrives in a fast-paced environment, demonstrates strong business acumen, and has the ability to balance executive support with operational execution. This person will thrive in a fast-paced environment, stay organized in overseeing the day-to-day operations and work on-site at our New York office. The person is able to streamline company operations and help scale as the company grows. Key Responsibilities: Executive Support - A business mindset and the right hand of C-level leadership - Act as a gatekeeper and liaison between executives and internal/external stakeholders, meeting with stakeholders, investors, and search for new offices - Provide high-level administrative support to executive leadership, including calendar management, meeting coordination, and travel arrangements - Ability to use AI to prepare reports, presentations, and executive communications - Manage confidential information with discretion and professionalism Operations Support - Lead and support cross-functional projects from planning through execution (e.g. real estate office search, set up new offices, and manage vendors) - Set a timeline with all plans to make key decisions, logistically and culturally - Track key initiatives, timelines, and deliverables to ensure alignment with business priorities - Identify process improvement opportunities and implement scalable solutions - Identify and execute in improving workflows with new tools and AI - Assist in developing and maintaining standard operating procedures (SOPs) - Monitor and analyze key performance indicators (KPIs) to support decision-making - Prepare dashboards, reports, and summaries for leadership review - Support budgeting, forecasting, and vendor coordination as needed Cross-Functional Coordination - Partner with teams across HR, Finance, Operations, Business Intelligence, IT, Engineering, Product, Sales and Marketing to drive initiatives forward - Coordinate internal communications with VP, Talent Management and ensure alignment across departments Requirements: - 8+ years of experience in executive support, operations, or a related role in a start-up, high growth environment - Experience supporting directly and partnering with C-level Suite and senior leadership; Extensive project management skills for complex initiatives - Experience overseeing relationships with key stakeholders, investors, vendors, and real estate brokers - Experience of being commercially-driven with a business mindset to manage projects and operational initiatives in a fast-paced environment - Comfort with applying and leveraging AI for work, data, metrics, reporting, and presentations - Commercially driven, high critical thinking, problem-solving skills, negotiating skills, and excellent relationship building - Bachelor’s degree preferred, but not required Work Style - “Growth DNA”: We are a fast-growing, early-stage company with a bold mission and significant work ahead, every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset. You are both a playbook builder and executor—able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results. Our expectations are grounded in how we work and lead every day: - Care – You operate with a deep sense of responsibility to patients, clients, and teammates. You understand that caring for patients, people, and the business are inseparable, and you make decisions that support both long-term impact and sustainable growth. - Curiosity – You ask “why,” challenge assumptions, and seek better ways of working. You actively learn, test ideas, and pursue solutions that drive meaningful impact—especially when faced with constraints or limitations. - Clarity – You bring structure to ambiguity. You define goals, simplify complexity, and communicate in a clear, direct, and actionable way. You understand that clarity is respect and that simplicity enables scale. - Co-Creation – You collaborate across teams, functions, and partners. You actively seek diverse perspectives and understand that the best outcomes come from integrating ideas across the ecosystem—not working in silos. - Craftsmanship – You are disciplined in execution and committed to continuous improvement. You focus on building high-quality, scalable solutions, balancing speed with precision, and consistently raising the bar. Our Compensation & Benefits - Competitive compensation commensurate with experience - Medical, dental, and vision coverage for employees and dependents at a nominal cost - Paid maternity leave - Paid Time Off: Starting at 12 accrued vacation days/year, up to 9 accrued sick days/year, 12 holidays, and 2 give-back days - HSA and FSA account options - 401(k) Eligibility after 6 months of full-time employment; company matches 100% of the first 3% you contribute and 50% of the next 2% you contribute. - Collaborative, mission-driven work environment If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

Role Description At Jaan Health, we build high-performance teams that drive measurable business outcomes. We are seeking a strategic, commercially-minded Recruiter to support and scale hiring across all corporate functions (e.g., Engineering, AI, Product, Sales, Finance, HR, and G&A). This role is designed for someone who goes beyond transactional recruiting—someone who understands how hiring directly impacts company growth, execution velocity, and organizational performance. You will be responsible for owning full-cycle recruiting, managing pipelines end-to-end, and delivering high-quality hires at speed in a metrics-driven environment. Key Responsibilities: - Commercially Driven: Understand that hiring is a business function, prioritize roles based on business impact, manage pipelines with urgency, and consistently deliver against hiring targets while maintaining a high quality bar. - Curiosity & Strategic Thinking: Challenge assumptions, ask the right questions, and continuously refine hiring strategies. Bring insights and advise leaders to improve hiring outcomes. - Collaboration & Influence: Build strong partnerships with hiring managers and stakeholders, align on role requirements, candidate profiles, and hiring priorities. Communicate effectively and influence decisions with data and insight. - Execution & Ownership: Take full accountability for sourcing, candidate pipelines, candidate experience, and hiring outcomes meeting timeline expectations. Operate with speed, precision, and a bias toward action, while continuously iterating to improve results. Qualifications - 8+ years of full-cycle technical recruiting experience, with a proven track record hiring for complex, hard-to-fill roles across engineering, data, and leadership functions. - Demonstrated ability to act as a strategic talent advisor to senior leaders, influencing hiring decisions, role scoping, and workforce planning aligned to business goals. - Expert-level sourcing capability, including building proactive pipelines, engaging passive candidates, and leveraging multiple channels more than LinkedIn. - Strong business acumen, with the ability to deeply understand technical roles, team structures, and how talent drives product and company outcomes. - Experience building and scaling recruiting processes, including interview design, structured evaluation, and improving quality-of-hire and time-to-fill metrics. - Data-driven mindset, with experience using recruiting metrics and tools (e.g., Greenhouse ATS or similar) to inform strategy, identify gaps, and drive continuous improvement. - Exceptional stakeholder management and communication skills, with the ability to challenge hiring managers, calibrate expectations, and drive alignment in a fast-paced environment. - Proven ability to operate in high-growth or ambiguous environments, balancing speed and quality while building scalable talent pipelines and processes. Work Style - “Growth DNA” - Proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset. - Ability to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results. Our Expectations - Care: Operate with a deep sense of responsibility to patients, clients, and teammates. - Curiosity: Ask “why,” challenge assumptions, and seek better ways of working. - Clarity: Bring structure to ambiguity, define goals, and communicate clearly. - Co-Creation: Collaborate across teams, functions, and partners. - Craftsmanship: Commit to continuous improvement and focus on building high-quality, scalable solutions. Benefits - Competitive compensation commensurate with experience. - Medical, dental, and vision coverage for employees and dependents at a nominal cost. - Paid maternity leave. - Paid Time Off: Starting at 12 accrued vacation days/year, up to 9 accrued sick days/year, 12 holidays, and 2 give-back days. - HSA and FSA account options. - 401(k) Eligibility after 6 months of full-time employment; company matches 100% of the first 3% you contribute and 50% of the next 2% you contribute. - Collaborative, mission-driven work environment. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

Provide compassionate support to patients through timely responses and care coordination. Develop personalized care plans while overseeing clinical quality and collaborating with healthcare teams to enhance health outcomes.

• Study Design & Execution: Lead a longitudinal, quasi-experimental study starting May 7 to measure clinical outcomes, specifically hospitalization frequency and discharge follow-ups. • Causal Inference Modeling: Apply advanced methodologies (e.g., propensity score matching) to observational data to estimate counterfactual patient outcomes with minimal bias. • Actuarial-Grade Validation: Develop and refine statistical models that will be thoroughly vetted and approved by customer actuaries. • Stakeholder Management: Serve as the primary analytical face to SCMG, gathering requirements and aligning on clinical/business definitions of success. • Data Storytelling: Translate complex statistical findings into compelling presentations and client-ready reports for both technical and non-technical leadership. • Vendor Audit & Wrap-up: Extract usable value from an existing outsourced study, close out the vendor contract, and integrate relevant findings into the final study. • Technical Infrastructure: Navigate and build analytics reporting infrastructure using SQL, Python, dbt, Redshift, and Looker. • Project Handoff: Ensure all code is clean and reproducible for final handover to the internal Phamily BI team.