• Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. • Calmly attempt to resolve and de-escalate any issues. • Escalate interactions when necessary and appropriate. • Respond to requests for assistance and/or possible processing payments. • Track all call related information for auditing and reporting purposes. • Provide feedback on call issues. • Meet sales objectives as defined.

Role Description The Technical Sales Specialist (Gas Monitoring Solutions) will drive revenue growth by capturing market share for our cutting-edge quantitative Optical Gas Imaging (qOGI) technology. This role is dedicated to identifying customer needs across heavy industrial sectors and delivering tailored solutions that improve environmental compliance, safety, and operational efficiency. We are seeking a highly motivated, results-oriented sales professional to accelerate the adoption of our infrared gas detection cameras. Our solution allows operators to not only visualize but quantify methane and volatile organic compound (VOC) emissions quickly in the field, providing critical data for compliance and loss prevention. The ideal candidate will bring a strong foundation in consultative capital equipment sales, established relationships within the natural gas processing and midstream markets, and the ability to confidently communicate the economic, operational, and regulatory value of gas detection and quantification solutions to technical and executive-level stakeholders. Qualifications - Bachelor’s degree in Engineering, Environmental Science, Business, Marketing, or related technical/scientific field experience. - 3–5 years of proven success in B2B technical sales, specifically selling capital equipment, instrumentation, or automation solutions to the Oil & Gas, chemical processing, or utility sectors. - Direct experience with optical gas imaging (OGI), gas detection technologies, or industrial infrared thermography is highly preferred. - Familiarity with state and federal environmental regulations governing methane and VOC emissions (e.g., EPA OOOOa/b/c mandates) is a significant advantage. - A documented history of meeting or exceeding aggressive sales quotas in an autonomous or remote territory management structure. Requirements - Targeted Business Development: Prospect, qualify, and close high-value enterprise accounts, targeting budgets that accommodate multi-unit purchases, within the Oil & Gas (upstream/midstream), Renewable Natural Gas (RNG), LNG bunkering/processing, and Chemical Processing sectors. - Solution Demonstrations: Conduct high-impact technical presentations and live, on-site product demonstrations of the qOGI camera to environmental health and safety (EHS) managers, LDAR teams, and operations executives. - Value-Based Selling: Successfully communicate the ROI of real-time gas quantification versus standard detection, tying the technology to regulatory compliance (e.g., EPA, state-level emissions mandates) and product loss reduction. - Contract Negotiation: Manage complex capital equipment sales cycles, from initial technical scoping through corporate procurement and contract finalization. - Quota Achievement: Consistently meet or exceed the team sales target of 15–20 qOGI camera units per year. - Channel Strategy: Identify, onboard, and manage specialized industrial equipment distributors and manufacturer representatives across Colorado and surrounding key energy basins. - Enablement & Support: Provide continuous technical, application, and sales training to distributors to ensure accurate market positioning and territory penetration. - Pipeline Management: Oversee distributor sales pipelines to ensure active forecasting and consistent market coverage. - Implementation & Training: Lead the initial delivery, customer onboarding, and field training for site operators to ensure successful adoption of the qOGI technology. - Cross-Functional Collaboration: Partner with internal application engineering, product marketing, and global R&D teams to communicate client feedback, feature requests, and market trends. - Travel: Ability to travel 50%–70% within the designated territory for site visits, field demonstrations, and industry trade shows. Benefits - Health Care Plan (Medical, Prescription Drug, Dental & Vision) - Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) - Retirement Plan (401(k) with Company Match) - Life Insurance and AD&D Insurance - Short-Term and Long-Term Disability - Employee Assistance Program (EAP) and Mental Health Support - Family and Medical Leave Support - Supplemental Health Benefits, including Accident, Critical Illness and Hospital Care Insurance - Wellness Resources, including Garner Health, Health Advocate, Hinge Health, Tria Health and HUSK Marketplace - Commuter Benefits - Legal Insurance, Identity Theft Protection and Pet Insurance - Employee Discounts and Purchase Programs

• Manage and develop an assigned portfolio of customer accounts, ensuring revenue retention and profitability growth • Deliver on-site technical service and support to create value and strengthen long-term customer relationships • Identify, develop, and close sales opportunities within existing accounts to expand product usage • Drive revenue growth per account by increasing customer spend and optimising pricing and margin performance • Build, maintain, and strengthen relationships with key stakeholders, including senior decision-makers and influencers • Proactively engage customers through regular reviews and strategic discussions to understand needs and align solutions • Promote the organisation’s products and services to increase visibility, engagement, and demand • Monitor account performance, including revenue, pricing, and gross profit contribution, and take corrective actions where needed

Role Description ADP is hiring a Digital Sales Associate. As a Digital Sales Associate, you will sell ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients using the latest digital technology. You will serve as a consultative business partner introducing ADP's leading solutions to: - Chief Financial Officers - Human Resources and Payroll Administrators - Small Business Owners - Companies ranging from Fortune 100 organizations to small, innovative businesses You will provide expert guidance and use your entrepreneurial spirit to build your book of business. In addition, we are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success. Your leader will provide daily goals around: - Number of dials - Talk time - Appointments set As you prove yourself and settle into the role, you'll find: - Autonomy and flexibility within your daily schedule - Work-life balance (a set schedule Monday -- Friday, no weekends!) - Virtual appointments in a role that does not require travel - Uncapped commission - Incentive trips - Promotional opportunities in a fun and friendly environment - Serious credibility as part of an industry-leading sales team in a stable and highly respected tech company Ready to #MakeYourMark? Apply now! Qualifications - Acumen Using New Tools: Quick learner of new tools and technology - Positive Self-Starter: Upbeat, persistent style with proactive outreach - Continuous Learner: Always learning and questioning past methods - A college degree is great but not required; acceptable experience includes: - Two or more years of previous sales experience or completion of a sales internship - Military experience with skills in teamwork, resilience, negotiation, trust-building, and a "never lose" mentality Requirements - Prior quota-carrying experience (bonus points) - Demonstrated ability to successfully build a network via social platforms (bonus points) - Experience with video platforms (bonus points) Benefits - Be yourself in a culture that values equity, inclusion, and belonging - Join Business Resource Groups to connect globally with networks and allies - Grow your career in an agile, fast-paced environment - Ongoing training, development, and mentorship opportunities - Best-in-class benefits starting on Day 1 - Resources and flexibility to integrate work and life - Focus on mental health and well-being - Company commitment to giving back to communities - Company-paid time off for volunteering