Role Description We are currently hiring for the position of Territory Sales Manager in the greater Savannah, GA area. This position is responsible for developing and maintaining customer relationships, identifying customer needs and presenting, through marketing, applicable solutions to meet those needs, including selling TwelveStone’s suite of therapy services which include: - Infusions & injections at our infusion centers - Infusions and injections at the patient’s home - Specialty pharmacy needs You will market and sell our suite of chronic care and rare disease therapy services to specialty physicians and clinics. Our complex medications include infusion, injections, and oral medications for a wide variety of therapy groups to include: - Neurology - Gastroenterology - Rheumatology - Pulmonology - Dermatology - Cardiology - Nephrology - Endocrinology - Urology Essential Duties & Responsibilities: - Generate sales through target marketing, pipeline development and maintenance, qualifying prospects, making proposals, closing deals and pre/post-delivery support, and service. - Provide customer training to acquaint them with the suite of services and products provided, deliver effective sales approaches for all markets and segments. Execute business plans to achieve established KPIs. - Provide on-time and accurate sales forecasting and reporting. Update CRM and other metrics. Qualifications - Bachelor’s degree preferred, in business, marketing or other related discipline; and/or commensurate work experience. - Clinicians (nurses, pharmacists), from specialty groups listed above, without sales experience, are strongly considered. Requirements - Three years of progressive sales experience preferred, including strong strategic/forecasting development and planning. - Healthcare and/or post-acute experience preferred. Key Competencies - Dependable - Initiative - Written/verbal communication - Teamwork - Collaboration - Cooperation - Critical Thinking - Innovative - Problem Solving - Analytical - Attention to detail - Negotiation - Influencer

• Lead and manage a team of 6-8 Account Executives across EMEA, setting clear performance expectations and providing ongoing coaching in an insight-led, challenger-style sales motion • Own EMEA revenue attainment both new logo and expansion across Tiger Cloud and self-hosted deployments, including TimescaleDB Enterprise as it becomes commercially available • Build and enforce the outbound motion that anchors the region: target account discipline, contact density, and quality of engagement over volume • Coach reps on business impact discovery and ensure adoption of our sales framework • Partner with Marketing on ABM execution for the region, including custom nurture cadences, event follow-up, and coordinated coverage against the target account list • Work cross-functionally with Sales Engineering, Customer Success, and CDE / Professional Services to move deals through complex, multi-stakeholder cycles • Recruit, hire, and develop talent building a bench of strong ICs and identifying future leaders within the team • Represent EMEA in company-level GTM planning, forecasting, and quarterly leadership discussions

• Convert prospects to clients by showcasing the Fisher difference • Engage with high-net-worth prospects to evaluate their personal financial situation and provide solutions • Educate prospective clients on the variety of Fisher Investment’s offerings • Partake in ongoing training in advanced phone sales techniques, finance, capital markets and portfolio management • Home office position with the expectation to meet prospects face-to-face or virtually in your local territory

• Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. • Calmly attempt to resolve and de-escalate any issues. • Escalate interactions when necessary and appropriate. • Respond to requests for assistance and/or possible processing payments. • Track all call related information for auditing and reporting purposes. • Provide feedback on call issues. • Meet sales objectives as defined.