Role Description The Hotline Operator plays a critical role at SafeSpot as the frontline point of contact with our callers. They will be responsible for managing incoming calls and talking with callers using a harm reduction framework. Hotline calls are opportunities to engage people who use drugs in meaningful conversation. - Comfortable talking to people who are actively using drugs. - Engage with callers from diverse backgrounds and experiences. - Possess excellent communication skills. - Maintain a calm demeanor in potentially challenging situations. - Strong dedication to saving lives through prompt and compassionate actions. - This role is “pay per call” with monthly call requirements to stay active on the team. Qualifications - Excellent communication skills. - Ability to engage with diverse populations. - Experience in harm reduction frameworks is a plus. Requirements - Part-time schedule. - Ability to manage incoming calls effectively. - Comfort with potentially challenging conversations. Benefits - Medical, dental, vision, and pharmacy benefits. - Discretionary annual bonuses and merit increases. - Flexible Spending Accounts. - 403(b) savings matches. - Paid time off. - Career advancement opportunities. - Resources to support employee and family well-being. Company Description SafeSpot is a service of the Grayken Center for Addiction at Boston Medical Center and provides critical support, resources, and assistance to individuals at risk of overdose. Our hotline operates 24/7, offering confidential and compassionate assistance to callers seeking help, information, and referrals to local treatment and support services. SafeSpot aims to reduce overdose deaths and improve access to addiction treatment and support across the state of Massachusetts.

• Account for all materials and supplies in the facilities; audit goods received into warehouse. • Oversee receipt, storage and shipment of materials, and related reporting in accordance with established procedures. • Prepare and coordinate schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space. • Ensure the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment. • Process sales orders and invoices. • Update and maintain the warehouse location system. • Participate in customer on-call services as required. • Perform other duties as assigned. • Comply with safety policies and applicable government, customer or industry regulations or requirements. • Responsible for identifying and reporting any unsafe work habits, workplace incidents and/or near misses. • Perform risk assessments (“Take Five”) prior to each task. • Maintain orderly work area and ensure housekeeping requirements are met. • Attend Environmental, Health and Safety related trainings. • Wear the required personal protective equipment (PPE) assigned for each task.

• Track and enter live play-by-play data for college football and basketball • Monitor data feeds during live games and report errors • Perform pregame roster checks • Validate statistics postgame to ensure accuracy of final stat report

• Performing all job duties with safety as a primary objective while following established GMP’s, Safety Regulatory, and Strata's Foodservice procedures and policies • Supporting full department compliance with safety rules to further our goal of 0 accidents and encouragement of reporting near misses • Ability to read, understand and create corrective action work orders when required • Utilize, respond and document all scheduled and unscheduled work orders in the DirectLine CMMS system • Identifying high-risk safety or productivity issues and working to remedy them • Performing routine preventative maintenance and repairs to manufacturing equipment as needed • Servicing and repairing plant facility equipment such as air compressors, heat exchangers, boilers, wastewater system, etc. • Employee must be able to troubleshoot equipment when line operators have problems with the production lines • Finding solutions to line breakdowns can be simple or complex • Interacting with line operators when troubleshooting problems; must be able to listen and ask the right questions to constructively determine the cause and correct the issue • Providing assistance to other maintenance employees as able and assigned • Train other employees in qualified areas • Look for opportunities to help work get done safer, faster, and more cost effectively • Contributing to the effort in controlling costs and minimizing wastage in pursuit of daily work • Support cost control goals of minimum part sparing consistent with production goals