• Own end-to-end delivery and execution across cross-functional teams within your product area, ensuring predictable and high-quality outcomes. • Evaluate business and product requirements for technical feasibility and architectural alignment, translating them into well-defined EPICs and technical user stories. • Partner closely with Product Managers, UX Designers, and Engineers to continuously refine, groom, and prioritize the backlog. • Plan and drive sprint execution with clearly defined goals, using project planning tools to establish timelines, delivery milestones, and surface dependencies early. • Champion engineering processes and rituals that enable strong collaboration, accountability, and team efficiency. • Monitor team velocity and capacity to optimize resource allocation, proactively balancing bandwidth against delivery commitments. • Coordinate cross-team dependencies and stakeholder alignment to remove bottlenecks and maintain smooth execution. • Stay hands-on in critical initiatives by guiding design decisions, enforcing sound design patterns, and participating in code reviews to maintain high engineering quality. • Ensure robust monitoring, alerting, and observability for all owned services, consistently meeting defined SLIs and SLOs. • Partner with Product Managers to define, track, and publish post-release product metrics, driving transparency and continuous improvement.

• Hire, retain, manage, mentor, inspire and enable a team of software engineers and QA engineers to achieve maximum productivity. • Create an environment where creative engineering team members find joy shipping business value daily. • Foster a culture of collaboration, innovation, and continuous learning within the team. • Focus on understanding the full team lean value stream and manage and monitor performance and waste within that value stream. • Identify and implement improvements in workflows, tools, and processes to enhance team productivity by promoting lean development methodologies to maximize efficiency and minimize waste. • Partner with Staff Engineers and Product Management to come up with realistic design proposals and development schedule. Break down a large body of work into multiple phases of development tasks. • Partner with Product Management to develop a lean backlog that matches senior leadership expectations for daily release and small story size. • Build skillsets within the team through partnership with Engineering Enablement teams and assure team members have the skills and tools necessary to achieve their team mission. • Accurately assess each engineer’s capability and capacity, set clear goals and expectations while providing regular feedback and performance reviews. • Exercise judgment in evaluating business urgencies and priorities, adjust team resources to achieve better results. • Oversee the design, development, testing, and deployment of e-commerce platform features and enhancements. • Perform other duties and responsibilities as assigned in support of organizational priorities.

• Lead the Communications, Data & Industrial business lines through design services and project estimating for construction and major improvements to critical infrastructure elements • Develop and implement design engineering and estimating processes and work management structures that are repeatable, scalable, and support positive client outcomes • Ensure Estimators use best practices, standards, and procedures to determine the cost of a service or product • Manage, coach, and develop estimating resources to ensure tracking and delivery of project estimates in an accurate and consistent manner • Develop and implement strategic pricing methodology in collaboration with Service Operations and Sales leadership • Develop, implement, manage & maintain estimating tools • Collaborate with internal resources to ensure the most current cost structure is maintained • Develop and maintain cost history on all project scopes • Advise and assist in identifying risks and developing mitigation strategies for project bids • Lead creation of detailed installation specifications that meet client standards and requirements • Is a Subject Matter Expert on client playbooks • Develop procedure to ensure only the current versions of client playbooks and requirements are referenced • Analyze standards, construction drawings, project plans, and site survey data to gain a thorough understanding of projects • Review Project bids and estimates accuracy and cost discrepancies • Attend pre-bid meetings and/or tour job sites to confirm necessary take-offs • Interface with clients on bid-walks and via conference calls • Present technical and complex information in a simplified manner to different stakeholders • Drive a positive work environment by providing leadership, direction, mentorship and motivation to team members • Grow, develop, and lead a winning team through effective performance management, hiring, training, and retention • All other duties as assigned by manager

Role Description As our Senior Manager, Application Development, you’ll help bring HMA’s technology vision to life, leading the teams and systems that keep our business running and evolving. From claims processing to data integrations, you’ll oversee the applications that sit at the core of what we do. This role is equal parts leadership, strategy, and hands-on technical guidance. You’ll collaborate across teams to modernize our systems, embrace cloud-native solutions, and build scalable platforms that support where we’re headed, not just where we are today. What YOU will do: - Application Development Leadership - Lead and manage the day-to-day operations of the Application Development team, including full-stack developers & Data Integration Engineers. - Oversee full software development lifecycle (SDLC) including design, development, testing, deployment, and Tier 3 support. - Drive delivery of scalable, high-quality applications supporting HMA’s core platforms (claims systems, integrations, APIs, internal tools). - Foster a high-performing team culture focused on accountability, continuous improvement, and engineering excellence. - Hire, mentor, and develop a high-performing team of engineers and technical professionals. - Provide ongoing coaching, performance management, and career development opportunities. - Align team priorities with business goals and ensure clear accountability for outcome. - Platform & Integration Oversight - Ensure seamless integration across HMA’s core platforms (claims administration systems, data pipelines, CRM, and care management tools). - Oversee development and maintenance of APIs, ETL pipelines, and integration services supporting enterprise data flows. - Collaborate with data and integration teams to ensure performance, data accuracy, and system reliability across platforms. - Delivery, Operations & KPIs - Ensure production systems meet defined KPIs for performance, stability, and availability. - Establish and monitor metrics related to delivery, system health, and team productivity. - Serve as the escalation point for complex system issues, coordinating resolution across engineering, infrastructure, and vendors. - Drive operational excellence through automation, monitoring, and proactive issue resolution. - Agile Execution & Process Optimization - Implement and continuously improve Agile/Waterfall development practices, tooling, and delivery frameworks. - Leverage tools such as Azure DevOps and CI/CD pipelines to improve transparency, delivery speed, and quality. - Standardize development practices, code quality, architecture patterns, and documentation. - Governance, Compliance & Security - Ensure all applications meet HIPAA, security, and regulatory compliance requirements relevant to healthcare data and systems. - Establish and maintain development standards, policies, and documentation across the application lifecycle. - Promote secure development practices and data governance across all solutions. Qualifications - Bachelor’s degree in Computer Science, Engineering, or Business Administration preferred. - 5+ years of leadership experience in managing high performing teams. - 10+ years of IT work experience leading development in enterprise environments with complex integrations. - Direct experience managing applications and/or systems management. - Expert knowledge of technical design approaches, solution design and architecture. - Expert knowledge of system and software quality assurance best practices and methodologies. - Expert knowledge of SDLC, Agile/SCRUM best practices and methodologies. - Experience working with Business Analysis and QA teams to ensure proper handoff and collaboration during SDLC. - Advanced data integration knowledge and troubleshooting experience. - Excellent project management and leadership skills with customer service focus. - Knowledge of, or desire to learn, applicable data privacy practices and laws. - Leadership and management skills with an orientation for action and results, with a proven ability to build, manage, and retain high performing successful collaborative work teams. Technical Background - Design and/or development experience with .NET, C#, ASP.NET, Web Services. - Strong background in object oriented development techniques, design patterns. - Experience with concurrent development source control (Git) and continuous integration. - Experience with development tools, including Docker, Jenkins, Azure DevOps, GitHub, Hangfire, Cron. - Experience with QA automation framework and tools. - Experience with cloud platforms, Azure experience is preferred. - Experience in Azure based web application development involving (Microservices, App Services, Service Bus). - Experience with SQL platforms (e.g. SQL Server, Azure SQL, MySQL, Mongo DB). - Experience troubleshooting data integration pipelines, performance tuning, and validation of data exports. - Experience with AI development, developer governance, and spec drive AI development. Compensation The base salary range for this position in the greater Seattle area is $184,000-$231,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. Benefits - 22 (IC) days paid time off (individual contributors). - Twelve paid holidays. - Two paid personal and one paid volunteer day. - Company-subsidized medical, dental, vision, and prescription insurance. - Company-paid disability, life, and AD&D insurances. - Voluntary insurances. - HSA and FSA pre-tax programs. - 401(k)-retirement plan with company match. - Annual $500 wellness incentive and a $600 wellness reimbursement. - Remote work and continuing education reimbursements. - Discount program. - Parental leave. - Up to $1,000 annual charitable giving match.