Role Description Block's US Regulatory Team sits at the intersection of financial services, licensing, and government relations, and is charged with keeping Block and its affiliates examination-ready across a growing portfolio of federal and state regulators. The team manages direct bank examinations, multi-state money transmission and lending oversight, and the regulatory relationships that underpin them, working closely with business partners to ensure Block operates with the trust and confidence of its regulators. We're looking for an Exam Manager to own this function end-to-end for federal exams: you'll be Block's primary point of contact with examiners, lead high-stakes exam cycles across Block affiliates, including its bank, and build the regulator relationships that directly shape examination outcomes. You Will - Own and lead federal bank examinations of Square Financial Services (SFS), including direct FDIC exams and Holdco examinations by the state of Utah, bringing deep familiarity with Block's structure, examination history, and examiner expectations. - Manage examinations of Block and its affiliates across federal agencies. - Serve as Block's primary point of contact with federal regulators during and between active exam cycles, building and sustaining ongoing relationships. - Coordinate cross-functionally with stakeholders to keep Block examination-ready, respond to regulator requests, and position new initiatives for regulatory approval where required. - Lead exam workstreams from First Day Letter through post-exam remediation, managing multiple active exams simultaneously without loss of continuity or quality. - Maintain institutional knowledge of Block's regulatory history and examination record, ensuring continuity across exam cycles and examiner relationships. Qualifications - 8+ years of direct experience in regulatory examination management or regulatory affairs in financial services, with meaningful exposure to federal bank examinations. - Demonstrated experience managing FDIC exams from the bank side, including exam preparation, examiner communication, and post-exam follow-through. - Experience with OCC examination and oversight frameworks strongly preferred. - A track record of building and maintaining effective working relationships with regulators. - Familiarity with bank partnership models and the regulatory obligations they create. - Experience coordinating cross-functional exam responses across various teams. - Strong organizational and project management skills; able to manage multiple active exam workstreams simultaneously under pressure. - BA/BS required; paralegal background a plus. Benefits - Remote work. - Medical insurance. - Flexible time off. - Retirement savings plans. - Modern family planning.

Role Description As a Customer Success, Onboarding Manager, you will own the entire onboarding experience at Euler. Your mission is simple but critical: ensure every new customer launches successfully, understands value early, and is set up for long term success. - Design, run, and continuously improve the onboarding process. - Work closely with Sales, Product, and Customer Success to create a seamless handoff and a world class first experience. - This role sits at the intersection of strategy and execution and will heavily influence retention, expansion, and customer sentiment. Key Responsibilities - Customer Onboarding Ownership: - Own the end to end onboarding lifecycle from contract signature through successful go live. - Guide customers through implementation, configuration, and early usage milestones. - Ensure customers reach first value quickly and confidently. - Onboarding Process and Program Design: - Design, document, and continuously improve onboarding workflows, timelines, and playbooks. - Define clear onboarding stages, success criteria, and exit points. - Standardize onboarding while allowing flexibility for different customer needs and segments. - Expectation Setting and Success Alignment: - Set clear onboarding expectations with customers including scope, timelines, and responsibilities, starting from the onboarding kickoff call. - Partner with customers to define success goals and desired outcomes early in the relationship. - Ensure internal teams are aligned on customer goals and onboarding plans. - Training and Enablement: - Deliver live and recorded product training tailored to customer roles and use cases. - Create onboarding documentation, guides, and best practices in partnership with Product and CS. - Cross Functional Collaboration and Handoffs: - Work closely with Sales to ensure clean and consistent handoffs post close. - Partner with Customer Success to ensure a smooth transition from onboarding to steady state ownership. - Share onboarding insights that inform account strategy, health, and expansion opportunities. - Customer Feedback and Advocacy: - Act as the voice of new customers, surfacing feedback, friction points, and feature requests. - Identify patterns in onboarding challenges and work with Product to address them. - Advocate for improvements that reduce time to value and increase activation. - Metrics and Continuous Improvement: - Define and track onboarding success metrics such as time to first value, activation rates, and onboarding completion. - Identify risks early and proactively intervene to keep onboarding on track. - Use data and customer feedback to continuously refine the onboarding experience. Qualifications - 3+ years of experience in customer onboarding, implementation, or customer success within B2B SaaS. - Experience owning onboarding programs or implementations from start to finish. - Exceptional written and spoken English with the ability to clearly explain complex concepts. - Strong technical aptitude and comfort learning and explaining software workflows. - Experience with CRM and customer success tools such as HubSpot, Salesforce, or similar platforms. - Strong project management and organizational skills. - Excellent communication skills with customers and internal stakeholders. - Familiarity with SaaS onboarding best practices and customer lifecycle management. - Understanding of partnerships, PRMs, or adjacent SaaS categories is a plus. - Customer obsessed and outcomes driven. - Highly organized and comfortable managing multiple onboarding engagements at once. - Proactive, detail oriented, and process minded. - Comfortable operating in a fast moving startup environment and building from zero to one. - A true owner mentality with a willingness to roll up your sleeves. Benefits - Be the person who defines how customers experience Euler from day one. - Help build the foundation of our customer organization and grow with the company. - Work with a focused, collaborative team that values ownership, clarity, and real customer impact.

• Own the complete renewal lifecycle for an assigned portfolio of domestic and international customers. • Engage customers proactively well in advance of contract expiration. • Forecast renewal outcomes and maintain an accurate renewal pipeline. • Lead commercial renewal negotiations while protecting recurring revenue and minimizing churn. • Coordinate cross-functional teams to address customer issues that could impact renewals. • Identify upsell, cross-sell, and expansion opportunities within existing customer accounts. • Partner with Customer Success and Sales teams to develop account growth strategies. • Present additional products, services, and licensing options aligned with customer business needs. • Drive expansion revenue while maintaining high levels of customer satisfaction. • Develop strong relationships with customer stakeholders across technical, operational, and executive levels. • Understand customers' business objectives and align commercial solutions accordingly. • Serve as the primary commercial point of contact during renewal and expansion discussions. • Manage commercial escalations, contract negotiations, and pricing discussions. • Maintain accurate customer and opportunity data within the CRM. • Forecast monthly, quarterly, and annual renewal and expansion revenue. • Track and report key metrics, including: Gross Revenue Retention (GRR), Net Revenue Retention (NRR), Annual Recurring Revenue (ARR), Renewal Rate, Churn Rate, Expansion Revenue, and Pipeline Coverage. • Work closely with: Customer Success, Sales, Product Management, Finance, Legal, and Operations to ensure timely contract execution, smooth customer transitions, and an exceptional customer experience.

Role Description This role supports regional market pricing strategies and drives commercial growth by educating oncologists and pathologists on the clinical and economic value of Veracyte’s diagnostic tests. It involves close collaboration with marketing to execute key initiatives, such as congresses and seminars, and includes people management responsibilities—guiding and developing regional team members across functions. The role ensures compliance with corporate policies, oversees regional performance, and manages administrative tasks efficiently. This position supports the Spain & Portugal territories, with a strong preference for candidates based in Madrid or Barcelona. - Drive adoption and utilization of PROSIGNA™ and newly launched diagnostic products and services - Develop and execute go-to-market strategies, including territory-specific reimbursement and channel plans - Maximize sales, expand market presence, and increase test demand by securing public reimbursement and inclusion in treatment guidelines - Promote PROSIGNA™ through targeted marketing activities and participation in key congresses and seminars within the breast cancer community - Define and manage account goals; oversee recruitment and headcount planning in alignment with regional budgets and strategic objectives - Lead all commercial activities in compliance with company quality policies, clinical development goals, and local/global regulatory requirements - Manage territory operations, including administrative, diagnostic, financial, and strategic planning functions - Establish and maintain professional relationships with health authorities to support market access, pricing, and reimbursement efforts - Represent Veracyte at industry organizations and events to enhance visibility and influence - Take ownership of performance by setting clear goals, tracking progress, providing feedback, and resolving issues proactively - Oversee operational management of Veracyte’s product portfolio and support local execution of global initiatives - Collaborate with headquarters teams (Medical Affairs, R&D, Regulatory, Marketing, and Operations) to support product development and launch activities - Identify and engage local service providers to support regional operations - Lead business development efforts, including market analysis, opportunity assessment, and alignment with existing business models and portfolio strategy - Design and execute territory-specific marketing, sales, and distribution plans to exceed commercial targets - Lead Tender management across geographic responsibility Qualifications - MBA or other relevant advance degrees are strongly valued - Over 8 years of commercial leadership experience with full revenue and P/L responsibility - Proven track record of successfully launching oncology drugs and/or diagnostics, ideally within lean, fast-paced organizations - Strong background in commercial diagnostics or pharmaceutical industries preferred - Ability to engage confidently with senior thought leaders and decision-makers in oncology - Expertise in market analysis and identifying high-impact business development opportunities - Proven experience in oncology market development and product launch strategy - Strong leadership in product positioning and roadmap creation for diagnostics and therapeutics - Effective communication skills for engaging with clinicians, KOLs, academic leaders, payers, regulators, and internal stakeholders - Experience in establishing reimbursement pathways for new therapeutics or technologies - Knowledge of health economics and the diagnostic market landscape - Specific expertise in breast cancer diagnostics or therapeutics - Strong influencing and persuasion skills, particularly with oncologists and pathologists - Demonstrated success in negotiating and closing deals with hospitals and health authorities (including tender management) - Flexibility and cultural sensitivity in dynamic, fast-paced environments - Ability to operate autonomously while navigating structured corporate frameworks - Experience collaborating with international headquarters and cross-functional teams - Hands-on, proactive approach with a willingness to contribute across functions - Self-motivated, dependable, and passionate with strong leadership capabilities - Excellent project and time management skills - Strong business acumen, entrepreneurial mindset, and analytical problem-solving abilities - Outstanding interpersonal, verbal, and written communication skills Benefits - Competitive compensation and benefits - Commitment to fostering an inclusive workforce - Recognition as a 2024 Certified™ Great Place to Work® in both the US and Israel