• Turn incoming calls and online leads into confirmed self-storage rentals • Guide customers through unit options and pricing, matching needs with solutions • Upsell when appropriate to boost revenue and occupancy • Handle move-out calls with empathy—aiming to retain customers through tailored rebuttals • Log customer interactions in the CRM with accuracy and timeliness • Hit key performance targets: conversions, follow-ups, and call volumes • Collaborate in team huddles and training sessions to stay sharp • Provide top-tier, on-brand customer service every time

Title: Distribution Center Clerk Location: Melville United States Job Description: Full time job requisition id R-9704 Under general supervision responsible for unloading trucks, opening, and unpacking shipments, verifying inventory received and stocking the shelves for all incoming shipments to the distribution center in an efficient and timely manner. Unload trucks of all incoming shipments to the distribution center Open and unpack all shipments received Complete inventory count and quality control checks for all incoming shipments including examining for theft and/or damage Match incoming inventory to invoices and packing slips for proper size, quantity, color, style, etc. Ensure boxes are bar-coded/labeled correctly Stock shelves with new inventory Perform all other functions as required Job Specifications Typically has the following skills or abilities: Previous distribution center or shipping experience is preferred Basic computer skills preferred Able to learn to operate wave machine, hi-lo machine, power jack, and electric lift Must be detail-oriented, accurate, and able to multitask Must be able to work accurately and safely under pressure Ability to lift boxes and packages up to 75lbs Overtime and weekend hours may be required For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment #LI-MARCHON Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $15.75 - $18.38 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

• Brindar atención telefónica a clientes de Claro Postpago, resolviendo consultas, solicitudes y realizando gestión comercial de acuerdo con los protocolos establecidos.

Role Description We are looking for Spanish Call Center Representatives who can compassionately deliver exceptional customer service. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines. Success in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. - Handle a high volume of inbound calls (approximately 45–75 calls per day) - Assist callers by addressing inquiries, resolving issues, and providing appropriate solutions - Read from and utilize knowledge base articles to ensure accurate and consistent information - Create and manage service requests based on customer needs - Identify and appropriately escalate complex or sensitive calls - Maintain detailed and accurate documentation of customer interactions - Deliver excellent customer service while remaining professional, patient, and empathetic - Adhere to company policies, procedures, and compliance standards at all times Qualifications - Advanced customer service skills with a strong desire to help others - Strong phone etiquette and interpersonal communication skills - Proficiency in Microsoft Office and general computer skills - Experience with keyword searching (Boolean search skills a plus) - Excellent verbal and written communication skills - Strong listening and comprehension abilities - Ability to remain composed, objective, and professional in all situations - Positive, patient, and confident demeanor Requirements - High School Diploma or GED (preferred) - 2–3 years of customer service experience (preferred) - Phone-based customer service experience (strongly preferred) - Bilingual skills are a plus but not required Training Schedule - Monday through Friday, 9:00 AM – 5:00 PM - Weekend availability required Company Culture - Detail-oriented — focused on quality and precision - Outcome-oriented — driven by performance and results - People-oriented — supportive and fairness-focused - Team-oriented — collaborative and cooperative