Title: Distribution Center Clerk Location: Melville United States Job Description: Full time job requisition id R-9704 Under general supervision responsible for unloading trucks, opening, and unpacking shipments, verifying inventory received and stocking the shelves for all incoming shipments to the distribution center in an efficient and timely manner. Unload trucks of all incoming shipments to the distribution center Open and unpack all shipments received Complete inventory count and quality control checks for all incoming shipments including examining for theft and/or damage Match incoming inventory to invoices and packing slips for proper size, quantity, color, style, etc. Ensure boxes are bar-coded/labeled correctly Stock shelves with new inventory Perform all other functions as required Job Specifications Typically has the following skills or abilities: Previous distribution center or shipping experience is preferred Basic computer skills preferred Able to learn to operate wave machine, hi-lo machine, power jack, and electric lift Must be detail-oriented, accurate, and able to multitask Must be able to work accurately and safely under pressure Ability to lift boxes and packages up to 75lbs Overtime and weekend hours may be required For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment #LI-MARCHON Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $15.75 - $18.38 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

• Brindar atención telefónica a clientes de Claro Postpago, resolviendo consultas, solicitudes y realizando gestión comercial de acuerdo con los protocolos establecidos.

Role Description We are looking for Spanish Call Center Representatives who can compassionately deliver exceptional customer service. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines. Success in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. - Handle a high volume of inbound calls (approximately 45–75 calls per day) - Assist callers by addressing inquiries, resolving issues, and providing appropriate solutions - Read from and utilize knowledge base articles to ensure accurate and consistent information - Create and manage service requests based on customer needs - Identify and appropriately escalate complex or sensitive calls - Maintain detailed and accurate documentation of customer interactions - Deliver excellent customer service while remaining professional, patient, and empathetic - Adhere to company policies, procedures, and compliance standards at all times Qualifications - Advanced customer service skills with a strong desire to help others - Strong phone etiquette and interpersonal communication skills - Proficiency in Microsoft Office and general computer skills - Experience with keyword searching (Boolean search skills a plus) - Excellent verbal and written communication skills - Strong listening and comprehension abilities - Ability to remain composed, objective, and professional in all situations - Positive, patient, and confident demeanor Requirements - High School Diploma or GED (preferred) - 2–3 years of customer service experience (preferred) - Phone-based customer service experience (strongly preferred) - Bilingual skills are a plus but not required Training Schedule - Monday through Friday, 9:00 AM – 5:00 PM - Weekend availability required Company Culture - Detail-oriented — focused on quality and precision - Outcome-oriented — driven by performance and results - People-oriented — supportive and fairness-focused - Team-oriented — collaborative and cooperative

Title: Patient Svcs Representative - East Neurosurgery Location: Monroeville, PA, United States Job ID: 8069057844 Status: Full-Time Regular/Temporary: Regular Shift: Day Job Work Arrangement: Hybrid Facility: University of Pittsburgh Physicians Department: 65162 POP11 East Location: 600 Oxford Drive, Monroeville, PA Union Position: No Salary Range: $ 18.79-28.03 USD Job Description: UPMC University of Pittsburgh Physicians is hiring a Full-Time Patient Services Representative to help support East Neurosurgery. Hours: Monday through Friday, daylight Location: Monroeville. WFH on an as-needed basis after successful completion of orientation. Department Details: This is a busy neurosurgery practice that provides excellent care in the community! Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient’s demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: - Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. - Assist with administrative duties in the office including but not limited to scanning of medical records and faxing - Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference - Schedule or connect patient to resources to schedule for ancillary services at checkout - Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. - Assist patients in education of financial responsibility and connect them to advocacy resources as needed - Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations - Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries - Promote MyUPMC patient portal and assist patients in registration when applicable - Collect copayments and any other applicable patient payments at the point of service - Provide a warm greeting for all patients - Register patients in Biometrics (fingerprint recognition) program and explain benefits - Confirm and/or update patient registration information at checkout - Appropriately distribute / triage phone calls to other areas and / or clinical providers - Schedule follow-up appointments within the practice at checkout Qualifications: - Completion of high school graduate or equivalent is required. - Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred. - Two years of experience in a medical / billing / fiscal or customer service function is preferred. - Knowledge of medical terminology is preferred. - Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran