Available without prescription in U.S. — FDA Cleared and CE Marked Medical Technology for Treatment of Migraine
Director, Operations
Location
Connecticut
Posted
22 hours ago
Salary
$155K - $170K / year
Seniority
Lead
Job Description
Director, Operations
CEFALY Technology
• Own and lead the organization's supply planning process to ensure product availability while optimizing inventory investment and working capital • Develop and maintain integrated demand and supply planning processes in partnership with Commercial, Finance, Customer Service, and Supply Chain stakeholders • Monitor inventory levels, safety stock strategies, product availability, and inventory health across all distribution channels • Lead inventory planning activities to support product launches, promotions, market expansion, and business continuity • Establish operational metrics and reporting to measure forecast accuracy, inventory performance, service levels, and supply reliability • Identify and mitigate supply risks through proactive planning, scenario analysis, and contingency strategies • Provide strategic oversight of domestic and international logistics operations, including transportation, warehousing, and third-party logistics providers • Lead initiatives to improve fulfillment efficiency, order accuracy, delivery performance, and customer experience • Manage relationships with logistics providers, freight forwarders, customs brokers, and distribution partners • Monitor logistics performance metrics and implement corrective actions to improve service and reduce cost • Develop scalable fulfillment processes supporting growth across ecommerce, distributor, and retail channels • Ensure efficient movement of products while maintaining compliance with applicable transportation and trade regulations • Serve as the operational lead for import/export compliance activities supporting global distribution • Lead continuous improvement initiatives across operational processes, systems, and workflows • Drive data-driven decision making through analysis of operational performance metrics and trends • Lead, mentor, and develop Operations, Supply Chain, and Logistics personnel
Job Requirements
- Bachelor's degree in Supply Chain Management, Operations, Engineering, Business Administration, or related field required
- MBA or advanced degree preferred
- 8–12+ years of progressive operations, supply chain, logistics, or fulfillment leadership experience
- Experience managing contract manufacturing partners and suppliers
- Demonstrated experience within the medical device industry or another highly regulated industry such as pharmaceuticals, biotechnology, diagnostics, aerospace, or healthcare technology
- Proven experience managing global supply chains, international logistics, and inventory planning functions
- Demonstrated experience overseeing third-party logistics providers, distribution partners, and transportation networks
- Experience supporting import/export compliance programs and international trade operations
- Experience leading Sales & Operations Planning (S&OP), demand planning, or integrated business planning processes
- Demonstrated success improving operational performance, inventory management, and customer service levels
- Experience supporting global commercial operations and multi-country distribution networks preferred
Benefits
- Health insurance (80% employer-paid)
- Employer-paid Dental and Vision
- Short-Term and Long-Term Disability
- Group Life Insurance
- IRA with company match (no vesting period)
- Paid PTO
- Paid company holidays
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