HR Performance Center Representative 2

Human ResourcesHuman ResourcesFull TimeRemoteSeniorTeam 10,001+Since 1911H1B SponsorCompany SiteLinkedIn

Location

Louisiana

Posted

2 days ago

Salary

0

Seniority

Senior

High School3 yrs expEnglish

Job Description

HR Performance Center Representative 2

Franciscan Missionaries of Our Lady Health System

• Answers and responds to incoming phone calls in adherence with protocol and service standards • Provides assistance to managers and employees with time-sensitive requests, such as HRIS (Lawson) navigation, etc. • Provides first-level assistance to managers and employees with HRIS self-service tools • Assists employees and managers in all stages of the employee life cycle (onboarding, job changes, retirement, etc.) • Initiates contact or makes referrals to the appropriate resource for situations that require specific attention or on behalf of other HR Centers of Excellence (CoE) • Investigates, and resolves first level Human Resources and benefits issues. • Maintains accurate and timely documentation and recordkeeping related to human resource and benefit activities in the designated database(s) and in adherence with human resource and benefit policies and applicable regulations. • Participates in and share expertise during team meetings and training sessions.

Job Requirements

  • 3 years of HR Experience
  • High School Diploma
  • Excellent oral and written communication skills
  • Strong customer service skills
  • Excellent problem solving skills and multi tasking skills.

Benefits

  • Excellent oral and written communication skills
  • Strong customer service skills
  • Excellent problem solving skills and multi tasking skills.

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