• Fulfill general responsibilities with regard to hiring, training, resourcing, coaching, performance management, and functional delivery of respective staff. • Manage team of clinical operations professionals and promote an effective and collaborative environment in which best practices are shared. • Conduct hiring, training, and evaluation of staff. Ensure induction and orientation of newly hired staff. • Maintain oversight of productivity and quality metrics. • Provide ongoing coaching to each team member concerning quality, reliability, accountability, and productivity. • Oversee resolution of issues related to employee performance. Take formal actions to improve performance, when necessary. • Ensure key performance metrics, service levels, contractual obligations, and performance guarantees are met. • Understand revenue drivers and costs for the department and contribute to budgetary discussions, as appropriate, at each country level to ensure profitability. • Support cross-departmental training initiatives. Train and mentor new Clinical Managers. Serve as country level liaison for client issues.

Role Description UBC has a position for an Experienced Clinical Operations Manager to join a team of very well established COMs throughout Europe. Brief Description: - Fulfill general responsibilities with regard to hiring, training, resourcing, coaching, performance management, and functional delivery of respective staff. - Direct reports may include CTS, CSS, CRA and other clinically focused personnel. - Participate in frequent discussions about operational delivery measurements and work in collaboration with the leadership team to develop and/or refine policies, procedures, and business work plans. Specific job duties: - Manage team of clinical operations professionals and promote an effective and collaborative environment in which best practices are shared. - Conduct hiring, training, and evaluation of staff. - Ensure induction and orientation of newly hired staff. - Maintain oversight of productivity and quality metrics. - Hold 1:1 discussions and team meetings. - Develop and/or refine employee skills. - Act as point-of-escalation regarding performance concerns and training needs to ensure adherence to UBC SOPs. - Provide objective performance reviews, deliver feedback, and make recommendations for promotion. - Provide ongoing coaching to each team member concerning quality, reliability, accountability, and productivity. - Oversee resolution of issues related to employee performance. - Take formal actions to improve performance, when necessary. - Perform trend analysis for attrition and turnover and make recommendations for corrective measures. - Ensure staff assignments are appropriate to meet departmental utilization targets. - Ensure allocated resources are aligned with current and forecasted work in terms of capability, quantity, timing, and efficiency. - Drive department strategy and reinforce key elements to team. - Lead initiatives that enhance departmental performance and/or lead to process improvement across UBC. - Understand department role in inspection readiness and educate team. - Support teams in sponsor/regulatory audits, as required. - Ensure key performance metrics, service levels, contractual obligations, and performance guarantees are met. - Understand revenue drivers and costs for the department and contribute to budgetary discussions, as appropriate, at each country level to ensure profitability. - Act as functional area lead in country wide business development activities, as appropriate. - Support cross-departmental training initiatives. - Train and mentor new Clinical Managers. - Serve as country level liaison for client issues. - Act as role model for the team and reinforce UBC core values. - Be innovative and wholeheartedly support change. - Other duties as assigned by management. Qualifications - Advanced Degree preferred, bachelor’s degree or equivalent experience required. - Significant clinical research experience (comparable to 7 years) including remote and clinical monitoring and experience in all phases of study life cycle, including start up, interim and close out. - Line management experience (2 years) appropriate to the size and complexity of the clinical management group in the designated country/region. - Demonstrated ability to work with diverse, global teams. - Excellent mentoring/leadership/supervisory skills. - Advanced knowledge of clinical trials monitoring: remote and on-site. - Strong knowledge of FDA/ICH regulatory guidelines. - Working knowledge of functional components of clinical drug development (e.g., clinical, data management, statistics, and regulatory/medical writing). - Solid problem-solving and analytical skills with willingness and ability to detect process gaps, challenge assumptions, and drive change and improvement. - Ability to work in a team environment under high pressure situations. - Strong influencing and negotiation skills. - 10% travel as required. Company Description UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

Senior Clinical Pharmacist Location: United States Job Description: Become a part of our caring community The Senior Clinical Pharmacist monitors clinical criteria in order to provide clinical support for internal stakeholders. Utilizes broad understanding of managed care and PBM to implement strategies and programs to mitigate cost trend and improve health outcomes. The Senior Clinical Pharmacist work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Clinical Pharmacist develops, maintains, and/or operationalizes preferred drug lists related to coverage, utilization management edits, or clinical coverage policies for pharmacy and medical administered drug products. Conducts analysis on drug utilization trends to evaluate and inform process and build needs. Supports trend management by conducting analysis of drug spend, utilization, and/or approval scenarios. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Use your skills to make an impact Required Qualifications - Pharmacy Degree (PharmD or RPh) from an accredited School of Pharmacy - Must have an active Pharmacist license with the Board of Pharmacy in the appropriate state - Must be passionate about contributing to an organization focused on continuously improving consumer experiences - Ability to assimilate, analyze, draw conclusions, and make recommendations from complex data - Flexible, dynamic personality who works well in a team environment and is also an effective individual contributor Preferred Qualifications - Health Plan experience - Knowledge of Medicaid as it relates to pharmacy - Six Sigma and/or Project Management Professional certification - Pharmacy practice residency or similar pharmacy practice experience - Proficient in Microsoft Applications (Excel, PowerPoint, Word) Work at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana''s offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Clinical Research Assistant - Pediatric Ophthalmology Research Location: Waltham United States Status Full-Time Standard Hours per Week 40 Job Category Research Regular, Temporary, Per Diem Regular Pay Range $41246.40-$61339.20 Annual Office/Site Location Waltham Remote Eligibility Part Remote/Hybrid Job Description: At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Position Summary The Department of Ophthalmology at Boston Children’s Hospital is seeking a research assistant to support retrospective outcomes research aimed at strengthening the evidence base for pediatric eye care and laying the groundwork for future extramural funding. This work spans two related areas of inquiry: surgical and clinical outcomes in pediatric oculoplastic surgery, an emerging subspecialty in which BCH is a national leader, and healthcare disparities in pediatric ophthalmology, examining how insurance status, socioeconomic factors, and demographics influence access to care and treatment outcomes. Key Responsibilities - Manual chart review in Epic to collect demographic, diagnostic, and outcomes data - REDCAP database design and management - Supports IRB submissions - Coordinates and prepares documentation needed for Institutional Review Board (IRB) on submissions, for PI approval. Tracks progress from submission to approval. - Conducts preliminary statistical analysis - Contributes to manuscript preparation for peer-reviewed publication - May assist with preparation of manuscripts and reports to be submitted to academic journals. - May help train and orient newly hired study personnel. Minimum Qualifications Education: - Bachelor’s degree Experience: - Analytical skills to gather and interpret data, excellent organizational skills and attention to detail. - Effective communication and writing skills to provide critical information to team members, patients, and families with ability to triage and escalate concerns to appropriate leadership. - Problem-solving, troubleshooting abilities and resourcefulness The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.