• Support product feature development, system enhancements, and cross-platform integrations across multiple SaaS environments • Elicit, analyze, and document business requirements through stakeholder engagement • Translate business needs into clear functional specifications, user stories, and acceptance criteria • Define user flows, business rules, validation logic, and system behaviors • Document workflows, integrations, and system dependencies • Support data field mapping and API documentation as required • Participate in sprint planning and backlog refinement • Partner with engineering teams to proactively resolve ambiguity prior to development • Maintain organized and version-controlled documentation standards

• Lead requirement discovery sessions with business and technical stakeholders • Translate business needs into clear functional, technical, and solution specifications • Act as a techno-functional bridge between business, design, and engineering teams • Use GenAI tools to assist with: UI ideation and wireframe creation, Spec building and documentation acceleration, Solution exploration and validation • Collaborate with engineering teams to validate feasibility and design scalable solutions • Drive end-to-end solutioning, from requirement gathering to delivery support • Review solutions to ensure alignment with business goals and technical standards • Support pre-sales, solution walkthroughs, and stakeholder presentations when required

• Perform various analysis and interpretation to link business needs and objectives for assigned function • Deliver analytics and reporting for local and national Value Based Care (VBC) provider groups • Leverage corporate Power BI tools to export, analyze, and visualize: Financial performance, Quality outcomes, Risk adjustment metrics and Membership data • Translate data into insights to support corporate leadership, health plan leadership, and provider partners • Identify and analyze user requirements, procedures, and problems to improve existing processes • Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations • Identify ways to enhance performance management and operational reports related to new business implementation processes • Coordinate with various business units and departments in the development and delivery of training programs • Develop, share, and incorporate organizational best practices into business applications • Diagnose problems and identify opportunities for process redesign and improvement • Formulate and update departmental policies and procedures • Serve as the subject matter expert on the assigned function product to ensure operational performance • Ability to travel • Performs other duties as assigned

• The Business Analyst will be working on a project to implement capabilities for an enterprise financial software system and web application on an Agile product development team • They analyze requirements, develop user stories, and work closely with stakeholders, UX designers, application architect, and developers to ensure technical and system requirements are accounted for • The analyst will also work closely with the Scrum Master and Product Owner to plan and organize Sprints • Critically reviews, analyzes, and evaluates business systems and user needs, ultimately producing clear user stories, documentation, and other deliverables such as use cases, flow diagram, architecture diagrams etc • Facilitates discussions with the right stakeholders to clarify the scope • Works closely with product owners and managers to convert business requirements use cases into actionable tasks for the development team • Writes high quality user stories and ensures stories are refined and pointed in a timely manner to enable planned milestones • Leads and executes efforts to produce documentation related to system information architecture and processes which may include: technical requirements, functional specifications, data flow diagrams, high-level test cases, requirements traceability matrices, flow charts, wireframes/mockups, user stories, and use case documentation • Conducts presentations and communicates product features to both technical and non-technical communities and aids in the coordination and communication of cross-team initiatives • Paving and planning for technical project execution, tracking, presenting, and incorporating data-driven metrics to drive improvements, defining and recording current and future business processes and identifying potential improvements • The position will require working closely with Program and Project Managers and Project Architect / Technical Lead • Liaise with internal and external project stakeholders to help coordinate agile across the large program • Work with Product Owner to ensure a groomed, quality Agile backlog • Maintain project life-cycle documentation and tactical and strategic project tracking systems, primarily Atlassian Confluence, Jira, and Portfolio • Prepare and deliver status updates, working sessions, and program area updates