• Perform various analysis and interpretation to link business needs and objectives for assigned function • Deliver analytics and reporting for local and national Value Based Care (VBC) provider groups • Leverage corporate Power BI tools to export, analyze, and visualize: Financial performance, Quality outcomes, Risk adjustment metrics and Membership data • Translate data into insights to support corporate leadership, health plan leadership, and provider partners • Identify and analyze user requirements, procedures, and problems to improve existing processes • Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations • Identify ways to enhance performance management and operational reports related to new business implementation processes • Coordinate with various business units and departments in the development and delivery of training programs • Develop, share, and incorporate organizational best practices into business applications • Diagnose problems and identify opportunities for process redesign and improvement • Formulate and update departmental policies and procedures • Serve as the subject matter expert on the assigned function product to ensure operational performance • Ability to travel • Performs other duties as assigned

• The Business Analyst will be working on a project to implement capabilities for an enterprise financial software system and web application on an Agile product development team • They analyze requirements, develop user stories, and work closely with stakeholders, UX designers, application architect, and developers to ensure technical and system requirements are accounted for • The analyst will also work closely with the Scrum Master and Product Owner to plan and organize Sprints • Critically reviews, analyzes, and evaluates business systems and user needs, ultimately producing clear user stories, documentation, and other deliverables such as use cases, flow diagram, architecture diagrams etc • Facilitates discussions with the right stakeholders to clarify the scope • Works closely with product owners and managers to convert business requirements use cases into actionable tasks for the development team • Writes high quality user stories and ensures stories are refined and pointed in a timely manner to enable planned milestones • Leads and executes efforts to produce documentation related to system information architecture and processes which may include: technical requirements, functional specifications, data flow diagrams, high-level test cases, requirements traceability matrices, flow charts, wireframes/mockups, user stories, and use case documentation • Conducts presentations and communicates product features to both technical and non-technical communities and aids in the coordination and communication of cross-team initiatives • Paving and planning for technical project execution, tracking, presenting, and incorporating data-driven metrics to drive improvements, defining and recording current and future business processes and identifying potential improvements • The position will require working closely with Program and Project Managers and Project Architect / Technical Lead • Liaise with internal and external project stakeholders to help coordinate agile across the large program • Work with Product Owner to ensure a groomed, quality Agile backlog • Maintain project life-cycle documentation and tactical and strategic project tracking systems, primarily Atlassian Confluence, Jira, and Portfolio • Prepare and deliver status updates, working sessions, and program area updates

• Demonstrate ability to fulfill responsibilities of the Business Analyst Associate • Identify and document emerging business requirements • Intelligently question business partner and knowledge worker preferences to identify unique value drivers • Properly prioritizes business lines and enterprise demands • Accurately translates business requirements into functionality • Manages requirements to meet performance expectations • Understands industry-specific trends that impact the organization • Clearly articulates benefits in business language • Manage ambiguity and create accurate project effort estimates • Accurately quantifies project-specific risks through the development lifecycle • Identifies solution interdependencies • Stays abreast of and creates awareness of technology developments related to business requirements • Identify commonalities and suggests a consistent approach across projects in the absence of standards • Guide team decision making • Provide stakeholders with accurate view of challenges • Effectively navigate conflict between multiple stakeholders • Shares best practices, process, and environmental knowledge

• Lead requirements discovery and analysis efforts for insurance and e-commerce initiatives. • Partner with business, product, compliance and IT teams to translate business needs into functional requirements, user stories and process flows. • Analyze insurance operations including policy lifecycle, enrollment, billing, claims and regulatory requirements. • Support e-commerce capabilities such as online quoting, enrollment, payments, customer self-service and digital integrations. • Document current-state and future-state processes, identifying opportunities for optimization and scalability. • Facilitate workshops, backlog refinement sessions and solution reviews, while supporting UAT planning, execution and defect resolution.