Role Description Sous l'autorité du chef de bureau et de son adjointe, le/la chargé-e de mission est en charge de mettre en oeuvre, au niveau central et en étroite relation avec les services déconcentrés, la Convention de 1972 relative à la protection du patrimoine mondial, culturel et naturel, et la politique des sites. A ce titre, il/elle assure : - Une expertise technique concernant les sites naturels et mixtes inscrits sur la liste du patrimoine mondial ou candidat à leur inscription, en étroite collaboration avec les services déconcentrés concernés ainsi qu'avec le ministère de la culture, les ONG évaluatrices et les porteurs de projet et gestionnaires. - Le traitement de demandes d'autorisation spéciale de travaux en site classé et des correspondances diverses (courriers parlementaires et autres). - L'instruction au niveau central des dossiers de classement de sites élaborés et transmis par les services déconcentrés (notamment consultation de la commission supérieure des sites et du Conseil d'Etat). - Le suivi des procédures locales en liaison avec les services déconcentrés et l'inspection générale. Le bureau compte 14 agents : le chef de bureau et son adjointe (A+), une cheffe de projet pour la politique des sites (A+), une cheffe de projet pour la politique des Grands Sites (A+), 2 chargés de mission compétents en matière de biens UNESCO et de sites classés (A), 5 chargés de mission « sites » répartis par secteur géographique (A et B), un chargé d'études « sites », référent données (B), et un chargé de mission, secrétaire de la commission supérieure des sites, perspectives et paysages (B). Le/la chargé-e de mission travaille en collaboration avec tous les agents du bureau, le ministère de la culture, les DREAL (services chargés des sites et paysages), les préfectures et DDT (secrétariats des CDNPS), l'IGEDD, la DAJ du pôle ministériel, le Conseil d'Etat, le secteur associatif. Qualifications - La protection du patrimoine vous anime. - Vous connaissez les politiques sectorielles liées à l'aménagement durable du territoire, à la préservation de la biodiversité et à l'adaptation au changement climatique. - Vous attestez de compétences juridiques en droits de l'urbanisme et/ou du patrimoine et/ou de l'environnement (paysage, nature). - Une expérience de la négociation européenne ou internationale constituerait un atout. Requirements - Faire preuve de rigueur, de précision et d'autonomie. - Être doté(e) de qualités rédactionnelles et d'expression orale. - Avoir le sens de l'écoute, du dialogue et de la pédagogie. - Faire preuve d'adaptabilité, y compris dans un environnement interculturel. Éléments de candidature Personnes à contacter : helene.kerisit@developpement-durable.gouv.fr

Role Description - Act as the principal person in charge of the Ombudsman (Ouvidoria) channel in Brazil. - Operate and maintain the official Ombudsman email and Ombudsman phone line (0800), ensuring service standards required by the Brazilian Central Bank. - Receive, register, instruct, analyze and provide formal and adequate treatment to all demands received through the Ombudsman channel, creating and keeping the minimum mandatory records. - Comply with regulatory response deadlines. - Prepare the semiannual qualitative and quantitative Ombudsman report. - Provide support to the Brazilian team on all Central Bank mandatory matters related to the Ombudsman channel, acting as the technical and operational reference for the function and liaising with Compliance, Legal, Internal Audit and SAC. - Manage the Reclame Aqui channel, responding to complaints within SLA and keeping the company's score above 8.0. - Ensure frontline operations are smooth within the ombudsman channels (email + telephone), including flagging out any necessary discrepancy or situational risk to management on time. - Serve as a subject matter expert (SME) for client inquiries, focusing on trade-related issues and investigating trade-related concerns effectively. - Demonstrate proficiency in all the company's products, utilizing trading knowledge to provide expert-level support and guidance. - Ensure efficient and excellent customer service experience is provided. - Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients, with particular attention to on/off-ramp issues in Brazil (Pix, BRL deposits/withdrawals, fiat-crypto conversions and local PSP integrations). - Continuously seek improvement to enhance team's performance and work efficiency, including overall work process. - Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management. Qualifications - Ideal candidate possess bachelor degree in finance / economics / international relations / law or any related capacity. - Mandatory Ombudsman certification issued by a recognized technical entity (e.g., FEBRABAN, ABBC, ANBIMA or ANCORD). - Preferably candidates with 3-5 years of customer service experience, trained in frontline operations (Live Chat and Email) and ideally within financial institutions or fintech environments. - Advantageous for candidates with experience working in financial institutions, fintech, payment institutions, CTVM/DTVM, VASPs (Virtual Asset Service Providers) or in Ombudsman/SAC level 2/Consumer Defense channels. - Knowledge of BCB regulation applicable to the Ombudsman function, CDC, LGPD and applicable VASP regulation. - Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position. - Proficient in Portuguese & English in communication and writing in order to liaise with dedicated market counterparts and global teams. - Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms. - Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance, with impartial, ethical and independent posture required by the Ombudsman role. - Able to perform 5 days' rotational shift work including weekends & Public Holidays, with availability to attend the Ombudsman phone line during business hours. Benefits - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us - Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Role Description Au sein de la sous-direction santé environnement, le bureau des produits chimiques (BPC) est chef de file sur de nombreuses réglementations européennes sur les produits chimiques (règlement REACH, biocides, gaz à effet de serre...) mais aussi sur des conventions internationales (convention de Stockholm, convention de Minamata...). Il pilote l'élaboration, la mise en oeuvre et le contrôle des réglementations sur la production, l'utilisation et la mise sur le marché des substances chimiques. Au sein du bureau, vous serez chargé.e des processus d'enregistrement et d'évaluation des substances chimiques prévus dans le règlement européen REACH. Ces processus clés applicables à toutes les substances chimiques mises sur le marché européen, permettent aux autorités : - D'appliquer le principe « pas de données, pas de marché » ; - D'évaluer si des mesures de gestion des risques sont nécessaires pour protéger l'environnement et la santé. Vous serez également référent.e au sein du bureau sur le règlement européen concernant la classification, l'étiquetage et l'emballage des substances et mélanges (règlement CLP), et travaillerez en binôme avec la direction générale du travail, pilote de cette réglementation. Vous piloterez plus spécifiquement le suivi : - des travaux de l'Agence européenne des produits chimiques (ECHA), en coopération avec les Etats membres ; - du programme de travail de l'Agence nationale de sécurité sanitaire de l'alimentation, de l'environnement et du travail (Anses) en matière d'évaluation de substance ; - du déploiement du principe « Une substance, une évaluation », visant à rationaliser et mutualiser les travaux d'évaluation de substances chimiques au niveau européen ; - des travaux sur le développement des nouvelles méthodes de test, en particulier sans recours à l'expérimentation animale. Vous pourrez vous appuyer sur un réseau d'interlocuteurs dans les autres ministères concernés (santé, économie, travail...), les parties prenantes (ONG, entreprises), les agences et établissements publics d'expertise (Anses, Ineris) avec lesquelles vous interagirez régulièrement. Qualifications - Formation scientifique, avec au minimum des notions en chimie, toxicologie et écotoxicologie. - Connaissance de base des réglementations sur les produits chimiques et du fonctionnement des institutions européennes. - Rigueur et bonne qualité rédactionnelle. - Bonne maîtrise de l'anglais. - Capacité d'analyse, d'autonomie, de synthèse et de réactivité. - Compétences relationnelles, telles que l'animation de réseau, l'écoute et le travail en équipe. Elements de candidature Documents à transmettre : - Pour postuler à cette offre, l'envoi du CV est obligatoire. Personnes à contacter : - olivier.gras@developpement-durable.gouv.fr - camila.freitas-salgueiredo@developpement-durable.gouv.fr

Role Description The Global COO - Professional Services & Software is a senior executive responsible for setting and executing the global vision, strategy, and service delivery model for the company’s Professional Services and Software business. This role ensures services are aligned with client business objectives, regulatory expectations, and industry best practices while delivering scalable, high-quality, and commercially successful outcomes across global markets. - Provides executive leadership over governance, service delivery, financial performance, talent development, and market positioning. - Owns global program and portfolio execution, P&L performance, and strategic growth of Professional Services and Software offerings. - Ensures strong client partnerships, disciplined execution, and regulatory compliance. Global Vision, Strategy & Service Delivery - Establish the overall vision, strategy, and service delivery model for Professional Services and Software. - Ensure services are aligned with client business objectives, regulatory requirements, and industry best practices. - Translate strategy into executable initiatives with measurable outcomes. Governance & Operating Model - Define and maintain governance structures, decision-making authority, and escalation pathways. - Establish global delivery standards, KPIs, and performance management frameworks. - Ensure consistent service delivery and accountability across regions. Client Partnerships & Executive Sponsorship - Identify and mentor executive sponsors for key client engagements. - Build and maintain long-term strategic client relationships. - Gather regular client feedback and drive continuous improvement. Executive & CEO Engagement - Manage CEO-level expectations, communications, and issue resolution for major programs and accounts. - Lead executive-level escalations while protecting business outcomes and reputation. Commercial Management & Contract Governance - Provide guidance or direct leadership on contract negotiations depending on deal size and risk. - Ensure strategic scope alignment, commercial viability, and delivery feasibility. Program, Project & Portfolio Oversight - Provide executive oversight of global programs, projects, and service portfolios. - Ensure delivery quality, regulatory compliance, and risk management across all engagements. - Travel globally as required to govern and lead critical initiatives. Financial Ownership (P&L) - Own P&L responsibility for Global Professional Services Operations. - Approve pricing strategies, utilization models, and resource plans. - Oversee forecasting, revenue recognition, and financial risk management. Market Positioning & Growth - Define market positioning and the Professional Services & Software offerings roadmap. - Identify opportunities for service expansion, innovation, and strategic partnerships. Regional Leadership Enablement - Provide guidance and direction to Regional Managing Directors. - Support regional teams to deliver expectations related to revenue, delivery, and people & culture. Qualifications - Bachelor’s degree in Business, Engineering, Computer Science, Life Sciences, or a related field required. - Master’s degree (MBA, MS, or equivalent) is strongly preferred. - Minimum of 12 -15 years of progressive leadership experience in Professional Services, Software, or regulated consulting environments. - Proven experience leading global service organizations with P&L responsibility. - Strong background in contract governance, commercial negotiations, and service delivery management. - Experience operating in regulated industries and managing complex, multi-region programs. - Demonstrated success building high-performing leadership teams and succession pipelines. - Candidates must be able to travel frequently and support onsite engagements as needed, including international travel. Requirements - Strategic & Visionary Leadership - Market & Client Orientation - Executive Presence & Stakeholder Management - Governance, Risk & Accountability - Commercial & Financial Acumen - Digital & Innovation Mindset - Teamwork - Agile & Accountable Leadership - Communication - Innovation & Continuous Improvement - Talent Acquisition, Development & Retention - High Integrity & Ethical Leadership Benefits - Medical, Dental, and Vision - PSC pays 100% of all qualifying employee medical premiums and 50% for qualifying dependents. - Insurance options for Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability and more. - 401(k) and 401(k) matching. - PTO, Sick Time, and Paid Holidays. - Education Assistance. - Pet Insurance. - Discounted rate at Anytime Fitness. - Financial Perks and Discounts. Adhering to the requirements of U.S laws on salary transparency, the base annual salary range expected for this role is set between $250,000 - $350,000 USD annually. Additional compensation: This position is eligible for commission and/or incentive pay as part of the total compensation package. The salary offered may be adjusted based on various factors such as the applicant's qualifications, skills, and professional experience. Equal Opportunity Employment Statement PSC Biotech is committed to a policy of Equal Employment Opportunity with respect to all employees, interns, and applicants for employment. Consistent with this commitment, our policy is to comply with all applicable federal, state and local laws concerning employment discrimination. Accordingly, the company prohibits discrimination against qualified employees, interns and applicants in all aspects of employment including, but not limited to: recruitment, interviewing, hiring (or failure or refusal to hire), evaluation, compensation, promotion, job assignment, transfer, demotion, training, leaves of absence, layoff, benefits, use of facilities, working conditions, termination and employer-sponsored activities and programs, including wellness, social and recreational programs. Employment decisions will be made without regard to an applicant’s, employee’s, or intern’s actual or perceived: race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, or any other status protected by law.