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Reos GmbH

Ihr digitaler Property Manager. imAward-Gewinner 2021 & 2023 🏆

Application Support – Software Tester

QA EngineerQA EngineerFull TimeRemoteSeniorTeam 51-200Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Germany

Posted

4 days ago

Salary

0

Seniority

Senior

Bachelor DegreeGermanEnglish

Job Description

Application Support – Software Tester

Reos GmbH

• Assist users, business customers, and internal stakeholders with questions and issues related to our web and mobile applications. • Test new features and bug fixes; support error identification and continuous improvement of the applications. • Log requests and error reports in our ticketing system. • Independently handle known or simpler cases. • Document defects and steps to reproduce them. • Prepare incoming cases for further handling by the development or analysis teams. • Manually test new features and bug fixes and perform re-tests to support test documentation. • Document known issues and resolutions to support our knowledge base. • Work closely with development, QA, business analysis, and specialist teams.

Job Requirements

  • Professional experience in manual software testing, application support, or technical customer support
  • Ability to investigate issues systematically and work with attention to detail
  • Interest in software, APIs, or technical systems
  • Initial experience in software testing, or a willingness to systematically test new features, bug fixes, and typical user workflows
  • Good basic technical understanding
  • Experience with ticketing systems
  • Experience with Jira or Jira Service Management is a plus
  • Clear and reliable communication in German and good proficiency in English

Benefits

  • Remote work: Home office or office? You decide what best fits your daily routine!
  • Workation: A work environment with a holiday feel—enjoy the perfect blend of productive work and a relaxed atmosphere within Europe.
  • Wellbeing: Company health program — an annual health budget and a subsidized Urban Sports Club membership.
  • Pension: Attractive employer contributions to company pension plans — secure your future with our support.
  • Hardware: State-of-the-art equipment to keep us innovative together.
  • Discounts: Attractive offers — enjoy discounts from over 1,500 providers across sports, mobility, fashion, and travel, and use our Edenred benefits card for additional perks.
  • Knowledge base: Targeted, on-the-job learning — seize opportunities for diverse, individual development and training.
  • Networking: Not without my team — look forward to regular team events. And don't worry, we've not forgotten the essentials — we offer free soft drinks and the ever-popular fruit basket.

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