• Manage a caseload efficiently while consistently meeting established key performance indicators (KPIs) • Review new and restart patient enrollments for completeness and oversee the entire enrollment process from receipt through product shipment including benefits investigations, prior authorization, specialty pharmacy, nurse training coordination and shipment scheduling • Serve as the primary point of contact for patients, providing consistent support from enrollment through treatment initiation and throughout their treatment journey • Build and maintain strong relationships with patients, caregivers, and healthcare providers by delivering timely, personalized communication based on individual needs and preferences • Educate patients and caregivers on insurance benefits, financial assistance programs, patient support services, and available resources. • Coordinate treatment access, initiation, and ongoing therapy by collaborating with healthcare providers, payers, specialty pharmacies, and internal cross-functional teams. • Monitor each patient's treatment progress, proactively identify barriers to therapy, and implement timely solutions to prevent delays or interruptions in care. • Establish and maintain compliant relationships with internal stakeholders, including Sales and Market Access teams, as well as external partners such as specialty pharmacies and HCP staff to ensure seamless patient experience. • Identify and communicate trends related to reimbursement challenges, access delays, patient concerns, and operational issues, providing recommendations for process improvements. • Maintain accurate and timely documentation while ensuring compliance with program guidelines, HIPAA regulations, and all applicable privacy and regulatory requirements. • Participate in team meetings, contribute to continuous process improvement initiatives, and collaborate on solutions to enhance operational efficiency and patient outcomes

• Collaborate with Business Development, Therapeutic Leaders, Operations, Finance and Legal departments to draft and finalize contracts/change orders and contract termination documents with sponsors. • Lead and participate in conference calls to negotiate terms of an agreement, including the study budget, with the sponsor. • Ensure the scope of work is defined correctly and reflected in the study budget. • Ensure any changes are integrated into the main study contract efficiently and accurately. • Revise final proposal budget to reflect agreed upon specifications to include minor changes to the budget including updates to sponsor bid grids, if used, to reflect the revised budget. • Develop and/or modify service description text in addition to original proposal text, which collectively becomes the core contract/exhibit.

• Manage the guest booking pipeline for assigned podcast shows, including sourcing, outreach, follow-up, scheduling, and confirmations. • Book relevant, high-quality guests that align with each client’s show, audience, and goals. • Serve as the primary day-to-day point of contact for assigned podcast clients. • Provide a smooth, professional experience for clients, hosts, and guests. • Coordinate production workflows across editors, designers, clients, hosts, and internal team members. • Track episode timelines, deadlines, deliverables, assets, approvals, and publishing status. • Use AI tools proactively to improve guest research, outreach, scheduling support, client communication, production coordination, quality control, and overall workflow efficiency. • Ensure all guest-facing and client-facing communication is accurate, polished, and professional. • Review work before it is sent externally to prevent avoidable mistakes. • Make sure all episode assets are completed, uploaded, and published on time. • Proactively identify issues, delays, or missing information and resolve them before they affect the client experience. • Maintain organized systems, trackers, and documentation for each assigned show.

• Lead the strategy, design, governance, and execution of Affirm's executive compensation programs, including base salary structures, annual incentives, and equity programs. • Partner with senior leaders to align compensation programs with business priorities, operational goals, values, and culture. • Lead the ongoing evaluation, enhancement, and administration of executive compensation programs to ensure market competitiveness, scalability, and operational effectiveness. • Analyze market trends, compensation practices, and economic conditions to develop recommendations that support talent and business objectives. • Partner closely with Compensation Operations to ensure efficient program delivery, administration, and governance. • Collaborate with stakeholders across People, Finance, Legal, and business leadership to solve complex compensation challenges and drive successful program implementation. • Develop communication and education strategies that enable leaders and employees to understand and effectively leverage compensation programs. • Oversee compensation tools, systems, and processes to improve data quality, efficiency, and employee experience. • Lead executive compensation analyses and support the preparation of materials for Compensation Committee, Board, and executive leadership reviews.