Pfizer logo
Pfizer

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Area Business Manager - East Great Lakes

ManagerManagerFull TimeRemoteSeniorTeam 10,001+Since 1849H1B SponsorCompany SiteLinkedIn

Location

New York + 1 moreAll locations: New York | Ohio

Posted

1 day ago

Salary

$139K - $280.4K / year

Seniority

Senior

English

Job Description

Area Business Manager - East Great Lakes

Pfizer

ROLE SUMMARY This role will report into the RBD and will work with customer - facing and HQ teams across the organization. The ABM will be responsible for the supervision and leadership of 6-10 representatives within the area assigned, sales performance of the business portfolio of products, and business knowledge of the area landscape to assess key stakeholders plus future trends within the business marketplace. This position will require regular in field and virtual coaching and observation of Field Representatives and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues. The ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. Extensive travel will be required . ROLE RESPONSIBILITIES - Responsible for supervising operations of the d istrict to include hiring, live coaching, virtual coaching, representative development, performance management, and the assignment of key "priority" accounts within the medical community, managing 6-10 representatives. - Develops and implements strategic plans for the District , business plan, and overall responsibility for budgets at District level in alignment with RBD expectations. - Plans, organizes, and monitors performance to achieve the business potential of the District and the RBU - Ensuring effective utilization of promotional material, making valuable contribution to the formulation of Develops and implements strategic plans for the District , business plan, and overall responsibility for budgets at District level in alignment with RBD expectations. - Plans, organizes, and monitors performance to achieve the business potential of the District and the RBU - Proactive data analysis to identify market trends - Collaborates, identifies , & motivates key account development and opportunities that impact regional/national business - Build relationships with customers (including KOLs) and key stakeholders (including members of the District and Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement - Develops external advocates and contributes to advocacy and community engagement (as necessary) - Understands and champions the value of cross-functional collaboration to deliver on customer needs, while ensuring that compliance guardrails are respected by representatives - Coaches' representatives on seamlessly connecting cross-functional colleagues reactively to address customer needs and how to use digital tools (e.g., digital triage app) - Effectively plan and conduct plan of action and other meetings with District Management Teams, Channel Partners, and other cross-functional partners - Collaborate effectively in an integrated account team - Collaborates, identifies , and partners with Marketing in the development of the key strategies, business imperatives and objectives during the Op Plan process - Retains flexible time management in hybrid environment (e.g., time allocation of F2F v. virtual engagements to meet business objectives to maximize HCP engagement across large(r) geographies) - Works with all members of District to coach and counsel on improvement of performance and skill execution of selling skills, product knowledge, and capabilities needed for successful representative development, including the development of business plans in a hybrid environment - Maintains visibility into planning of individual sales rep - Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance policies and processes; escalates issues, as necessary, and ensures appropriate commitment to integrity within their team - Implements and upholds District Standards with sales colleagues - Applies situational leadership skills (e.g., knowing when to intervene in virtual environment, aligning coaching to colleague's developmental level on hybrid engagements) - Employs multiple and interactive methods of coaching across all engagement types (e.g., virtual 'ride along ', utilization of chat function while shadowing, F2F versus virtual coaching) to build hybrid rep capabilities (incl. hybrid selling skills) - Builds strong team culture, colleague engagement, and morale in a hybrid environment - Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience (e.g., uses virtual pulse surveys, team barometers, customer feedback) - Set team goals and hold team members accountable for consistent adherence in a hybrid environment (e.g., time management, technical knowledge, communication, compliance, use of technology, meeting new virtual objectives (e.g., up to 50% virtual engagements) BASIC QUALIFICATIONS - Bachelor's Degree required - 6 years of previous pharmaceutical, biotech, or medical marketing/sales experience with a t least 3-5 years spent in a position with demonstrated leadership across peer and customer groups. - Previous pharmaceutical, biotech, or medical marketing/sales experience preferred - Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred. - This position will require travel as needed to develop internal and external relationships. - Valid US driver's license and driving record in compliance with company standards . Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired. - Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. PREFERRED QUALIFICATIONS - MBA or relevant graduate degree preferred 5 or more years people management experience preferred and ability to develop and motivate others, lead through change, and deliver on Pfizer business imperatives is necessary to be successful in this role. - Specialty experience and expertise strongly preferred - Ability to develop and reinforce team expertise on broader portfolio of content to show 'Science First' mindset - Cross-functional collaboration mindset to facilitate 'One Pfizer' commitment to customer - Feedback culture mindset, to proactively identify areas of improvement with new Rep 2.0 responsibilities - Additional digital, L&C training to ensure personal adherence, as well as leadership by example for team adherence (incl. contracting permissions/guidelines) - Model/leader for change, agility, and adaptability - Excellence in engaging customers and coaching team members in a hybrid environment, including enhanced competency level on virtual and digital tools/platforms - Advanced virtual communication skills for customer engagement, team management, and remote collaboration - Data-driven resource management to ensure proper channel deployment - Multimodal coaching capabilities to account for hybrid model - Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer's long-term technology model in bringing Pfizer information to market. - Demonstrated ability both to think strategically and to execute flawlessly to deliver results - Strong track record of collaborative and motivational leadership and internal stakeholder management skills - Enterprise thinking; anticipates consequences - Excellent facilitation skills Other Job Details Last Date to Apply: July 22, 2026 Territory covers: Buffalo, NY, Cleveland, OH & Pittsburgh, PA The annual base salary for this position ranges from $139,000 - $280,400. In addition, this position offers an additional Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers . Sales

Related Categories

Related Job Pages

More Manager Jobs

TXI logo

Lead Delivery Manager

TXI

Closing the gap between ambition and reality.

Manager1 day ago
Full TimeRemoteTeam 51-200Since 2002H1B No Sponsor

• Define and implement the team structure for client engagements • Lead planning, estimation, and successful delivery of digital projects • Collaborate with integrated teams to uncover insights from users and turn them into compelling digital solutions • Build trusted, influential relationships with senior client stakeholders • Navigate ambiguity and identify opportunities based on client’s needs, goals, and constraints • Guide products from concept to delivery while balancing user needs, business objectives, and technical constraints

Illinois
$156K - $185K / year
FiscalNote logo

Engagement Manager

FiscalNote

The leading technology provider of global policy and market intelligence.

Manager1 day ago
Full TimeRemoteTeam 501-1,000Since 2013H1B Sponsor

• Manage and deliver complex, multi-faceted projects with minimal oversight • Drive project delivery with limited support • Balance multiple workstreams and enhance client relationships • Build strong cross-functional relationships across the organization’s strategic insights and commercial teams • Integrate existing research, data assets, and industry expertise into client engagements

United States
Avalara logo

Senior Strategic Alliance Manager

Avalara

Headquartered in Seattle, Washington, Avalara has been disrupting the world of sales tax management since its inception in 2004. Since the company was founded, its dedicated team h

Manager1 day ago

Role Description Avalara is transforming a multi-billion-dollar industry, and we're looking for a quota-carrying Senior Strategic Alliance Manager (SAM) to lead our most strategic enterprise partnership with Workday. This is a visible role on the Enterprise Strategic Alliances team, responsible for driving measurable pipeline and revenue impact with top-tier partners. You will own the strategy, execution, and results for alliances with partners such as Workday, and regional systems integrators, working closely with Avalara Sales, Marketing, and Partner teams to accelerate joint success. This is a fully remote, US-based position reporting to our Director, Strategic Alliances – Enterprise. - You will drive strategic growth with priority enterprise partners by building joint pipeline generation and acceleration strategies. - You will own partner performance by managing referral pipeline and bookings targets, identifying gaps to goal, and executing corrective actions. - You will build trusted, executive-level relationships across partner sales, alliances, and leadership teams, as well as internal stakeholders across Sales, Marketing, and Partner Management. - You will lead joint planning and execution, including partner enablement, account alignment, opportunity development, and ongoing deal collaboration. - You will operate with autonomy and influence, representing Avalara externally with large, highly influential partners while independently shaping and executing alliance strategies. - You will develop and execute joint business and pipeline plans with partners such as Workday. - You will manage ongoing partner communications and sales motions, acting as a connector between Avalara field teams and partner sellers. - You will track and report pipeline, KPIs, and partner performance using CRM and analytics tools (e.g., Salesforce dashboards). - You will lead operational and sales cadence activities, including Quarterly Business Reviews (QBRs), forecasting, and executive reporting. - You will manage budgets for field and partner activities and ensure ROI alignment. Qualifications - 8+ years of experience managing high-value enterprise technology partnerships such as Workday, with a proven track record of exceeding partner-driven revenue goals. - Experience with CRM and sales enablement platforms (e.g., Salesforce), with experience using data and analytics to drive decisions and measure ROI. - Strong business and technical knowledge with experience in enterprise software, strategic alliances, and go-to-market execution. - Bachelor's degree required. - Experience driving $5M+ in annual partnership-sourced revenue. Benefits - Total Rewards: In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. - Health & Wellness: Benefits vary by location but generally include private medical, life, and disability insurance. - Inclusive culture and diversity: Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. Company Description Avalara is an AI-first Company. AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. - You’ll bring experience using AI and AI-related technologies, ready to thrive here. - You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. - You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it.

United States
$119.2K - $230.9K / year
Priority Technology Holdings, LLC logo

Manager, Partner Care

Priority Technology Holdings, LLC

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

Manager1 day ago

Role Description The Manager, Partner Care is responsible for leading the day-to-day performance, coaching, and operational execution of a Partner Operations team supporting Priority’s partner ecosystem. This role reports to the Senior Director, Partner Operations and helps translate departmental strategy into consistent service delivery, proactive partner support, and measurable operational results. - Manage the daily operations of assigned Partner Care team members, including workload distribution, performance management, coaching, and development. - Translate Senior Director priorities into clear team goals, operating routines, and execution plans. - Monitor staffing, coverage, scheduling, queue health, and work prioritization to support partner needs and service level expectations. - Set expectations for responsiveness, accuracy, follow-through, and professional partner engagement. - Support hiring, onboarding, training, and ongoing development of Partner Care Advocates. - Foster a culture of accountability, collaboration, ownership, continuous improvement, and service excellence. - Champion a partner-centric service culture focused on responsiveness, accountability, and consistent partner experiences. - Ensure assigned team members provide proactive, relationship-based support that strengthens partner satisfaction, retention, and operational outcomes. - Monitor partner feedback, service trends, and recurring issues to identify opportunities to improve the partner experience. - Serve as an escalation point for complex partner matters, coordinating resolution across internal teams as needed. - Balance partner needs with operational capabilities, compliance requirements, risk considerations, and business objectives. - Execute operating procedures, service standards, quality expectations, and performance routines established for the Partner Care organization. - Identify process gaps, workflow inefficiencies, knowledge needs, and service barriers that impact team performance or partner outcomes. - Recommend and implement approved process improvements to improve consistency, efficiency, partner satisfaction, and employee effectiveness. - Ensure team adherence to defined workflows, escalation paths, documentation standards, and compliance-related requirements. - Support initiatives related to automation, self-service, artificial intelligence, and digital engagement by helping prepare teams for change. - Track and manage team performance against key metrics related to partner experience, service effectiveness, productivity, quality, retention support, and employee engagement. - Use data, reporting, and partner insights to identify trends, manage risk, and drive informed coaching and operational decisions. - Provide regular performance updates, business insights, and recommendations to the Senior Director, Partner Operations. - Conduct performance reviews, provide timely feedback, and support action plans that improve individual and team performance. - Maintain visibility into partner portfolios, escalations, and operational commitments to ensure timely follow-through. - Lead team members responsible for supporting assigned partner portfolios, including self-service, moderate-value, and managed partner relationships. - Ensure appropriate engagement standards are followed for partner communication, business reviews, issue management, and follow-up. - Support retention and growth objectives by ensuring partner concerns, operational barriers, and revenue-impacting issues are surfaced and addressed. - Coordinate with Sales, Customer Support, Risk, Technical Support, Logistics, Product, Finance, Operations, and other internal teams to resolve partner issues and improve service delivery. - Facilitate alignment between partner needs and internal operational capabilities. - Participate in cross-functional projects designed to improve partner outcomes, internal workflows, and operational effectiveness. - Escalate systemic issues, recurring partner pain points, and process improvement opportunities to the Senior Director and appropriate business leaders. Qualifications - 6+ years of experience in customer success, partner operations, account management, partner support, client operations, or related customer-facing operations. - 2+ years of people leadership experience managing customer-facing, partner-facing, account management, or operational support teams. - Experience supporting partner relationships within payments, merchant services, fintech, financial services, technology, or a related business environment. - Strong understanding of service delivery, escalation management, partner communication, performance management, and operational execution. - Ability to coach and develop employees, manage performance, and build accountability within a team environment. - Ability to communicate clearly and influence effectively across business, operational, and technical stakeholders. - Strong analytical, problem-solving, organizational, and decision-making skills. Preferred Qualifications - Working knowledge of payment processing ecosystems, partner integrations, terminal technologies, and third-party technology support models. - Experience leading teams through process improvement, workflow optimization, technology adoption, automation, or support modernization initiatives. - Experience managing partner portfolios, escalations, service metrics, quality programs, or account management operating routines. Benefits - Compensation range: $66k - $84k - Bonus programs - 401(k) match - Employee Stock Purchase Program (ESPP) - HSA and FSA options - Financial wellness resources and employee discount programs - Medical, dental, and vision coverage - Mental health support for employees and dependents through Lyra Health - Family planning and women’s health benefits through Carrot - Gym membership reimbursement and virtual wellness programs (including yoga) - 3 weeks PTO to start, with unlimited PTO after year one - Education expense reimbursement - Leadership development programs - Certified Payments Professional (CPP) certification support Work Environment & Culture We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie. Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results. Traditional Physical Requirements - Requires prolonged sitting, standing, bending, stooping and stretching. - Requires the ability to lift 10 pounds. - Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

United States
$66K - $84K / year