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Account Manager
Location
Germany
Posted
10 days ago
Salary
0
Seniority
Senior
Job Description
Account Manager
intive
• Develop the existing business & meet annual revenue growth targets • Serve as the lead point of contact for all customer account management matters • Build and maintain strong, long-lasting client relationships • Negotiate contracts and close agreements to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors • Work jointly with delivery counterparts and ensure value is being delivered to the customer • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) • Prepare reports on account status • Collaborate with sales team to identify and grow opportunities within territory • Assist with challenging client requests or issues escalations as needed
Job Requirements
- Experience in a customer facing account management role or have the aptitude to perform the role
- Strong client relationship management experience particularly with senior stakeholders
- Good understanding of today’s digital, AI & software development landscape
- Experience in understanding software development requirements and having the ability to develop winning IT proposals
- Must have very strong listening and presentation skills
- Experience working with & understanding of commercial contracts
- Successful experience in RFP responses and successful sales pitches
- Ability to work collaboratively with project managers, technical engineers and architects
- Knowledge & experience of using a CRM
- Be willing to learn new techniques and follow account management standards
- Be able to leverage AI to help with account growth
Benefits
- Health insurance
- Remote work options
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