Role Description Ready to build an international career while enjoying life in sunny Greece? We're looking for Danish-speaking Customer Support Specialists to join the customer service team of one of the world's leading online hotel booking platforms — all while working remotely from your home in Greece. As a Customer Support Specialist, you'll assist Danish-speaking customers with their accommodation bookings and travel-related questions, helping them enjoy a smooth experience from planning to check-out. - Handling incoming calls, chats and emails from customers - Assisting with hotel reservations, booking changes and cancellations - Managing special requests and providing tailored travel solutions - Processing payments, refunds and booking adjustments - Resolving customer inquiries with professionalism and empathy - Ensuring every customer receives outstanding service Qualifications - Fluent Danish and good English skills - Excellent communication and customer service abilities - Strong problem-solving skills and attention to detail - Comfortable working in a fast-paced environment - Previous customer service, travel, hospitality or e-commerce experience is an advantage - A positive attitude and an interest in living and working abroad Benefits - Full relocation package (flight, hotel accommodation and housing assistance) - Competitive salary plus two additional monthly salaries per year - Health insurance and employee discounts - Comprehensive paid training - Career development opportunities within an international organisation - Free online Greek language lessons - Work remotely from anywhere in Greece - An inclusive, multicultural workplace certified as a Great Place to Work

Role Description Mercier Consultancy Group is proud to present an outstanding opportunity for fluent German-speaking professionals to join the support team of Dyson, a globally recognised leader in premium consumer electronics and innovative home technology. This is a fully remote position based within Greece, making it one of the most sought-after German-speaking jobs available in the European market today. - Deliver premium-level customer support to German-speaking Dyson customers via phone, email, and live chat. - Provide expert product guidance and troubleshooting assistance for Dyson's full range of consumer electronics. - Handle customer inquiries related to product usage, technical specifications, warranties, and after-sales support. - Process orders, returns, exchanges, and complaints efficiently, prioritising customer satisfaction. - Maintain accurate and thorough records of all customer interactions using internal CRM systems. - Collaborate closely with internal teams and escalate complex technical issues as needed. - Stay up to date with the latest Dyson product launches and innovations in consumer electronics. - Consistently meet and exceed individual and team KPIs. Qualifications - Native or fluent German language proficiency (both spoken and written). - Valid EU passport or the legal right to work within the European Union. - A genuine passion for consumer electronics and technology. - Previous experience in customer service, technical support, or a client-facing role. - Strong communication and interpersonal skills. - Proficiency in using computers, CRM platforms, and digital communication tools. - A positive, team-spirited attitude with motivation to meet performance targets. Requirements - Fluent in German (both spoken and written). - Legal right to work in the EU. - Experience in customer service or technical support. - Strong communication skills. - Ability to work independently in a remote environment. Benefits - Competitive Monthly Salary reflective of your skills and experience. - Fully Paid Training Programme. - Comprehensive Health Insurance coverage. - Fully Paid Relocation Package including round-trip flight and accommodation. - Monthly Performance Bonus. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary. - Ongoing career development and growth opportunities. - Supportive multicultural team environment.

Role Description Mercier Consultancy Group is actively seeking a talented and driven German-Speaking Financial Customer Service Agent to join a dynamic, fast-growing FinTech organisation operating remotely within Greece. This is an outstanding opportunity for German-speaking professionals who are passionate about financial technology and customer excellence to build a rewarding career in one of the most exciting and innovative sectors in the world. Key Responsibilities - Deliver outstanding customer support to German-speaking clients across multiple channels — including phone, email, and live chat — within a fast-paced FinTech environment. - Assist customers with queries relating to digital payment solutions, online banking services, e-wallets, and other FinTech products and platforms. - Guide clients through account setup, verification processes, and the onboarding journey in a clear, professional, and empathetic manner. - Investigate, escalate, and resolve transaction disputes, payment issues, and account discrepancies in compliance with financial regulations and internal procedures. - Educate customers on the features, benefits, and functionality of the FinTech platform, ensuring they gain maximum value from the product. - Accurately document all customer interactions, case notes, and resolutions within the CRM system, maintaining a high standard of data integrity. - Collaborate closely with internal teams — including compliance, technical support, and fraud prevention — to deliver seamless end-to-end customer experiences. - Monitor and flag any suspicious activity or potential fraud in accordance with AML (Anti-Money Laundering) guidelines and regulatory requirements applicable to the FinTech sector. Qualifications - Native or fluent German language skills (both spoken and written) are essential for this role — this is a non-negotiable requirement for all applicants. - Valid EU passport or equivalent documentation confirming the legal right to work within the European Union (mandatory). - Previous experience in customer service, financial services, banking, or a FinTech-related environment is highly advantageous. - A solid understanding of digital financial products, payment platforms, or online banking services is a strong plus. - Excellent communication and active listening skills, with the ability to explain complex financial or technical information in a clear and accessible way. - Strong problem-solving abilities, attention to detail, and a genuine commitment to delivering an exceptional customer experience. - Comfortable working in a remote setting and able to manage time effectively and independently with minimal supervision. Benefits - Competitive Monthly Salary reflective of your experience, language skills, and contribution to the FinTech team. - Fully Paid Training programme to ensure you are fully equipped with the knowledge and tools to excel in your role from day one. - Comprehensive Health Insurance coverage to support your wellbeing throughout your employment. - Fully Paid Relocation Package — including return flight to Greece, private airport transfer, and hotel accommodation — so your move is completely stress-free. - Monthly Performance Bonus rewarding your hard work, dedication, and outstanding results in customer service delivery. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary payment, providing exceptional financial security and recognition of your loyalty. - Fully remote working arrangement within Greece, giving you the flexibility and freedom to enjoy an outstanding work-life balance. - And Much More — including ongoing professional development opportunities, a supportive international team culture, and genuine career growth within the FinTech sector. How to Apply Are you ready to take the next step in your career and join a leading FinTech organization through one of Europe's most trusted recruitment partners? If you are a German-speaking professional seeking exciting Jobs in Greece with outstanding rewards, a world-class benefits package, and genuine career development in the FinTech industry, we would love to hear from you. Click Apply Now to submit your application today, and a member of our dedicated recruitment team at Mercier Consultancy Group will be in touch to guide you through the next steps. Your future in Greece starts here — don't miss this exceptional opportunity.

Role Description America’s Preferred Home Warranty (APHW) is excited to present a great career opportunity! We are seeking the right individual to join our organization as a Home Warranty Specialist. The ideal candidate is a highly motivated sales professional who is passionate about helping homeowners protect one of their largest investments while delivering an exceptional customer experience. The Home Warranty Specialist serves as a consultative inside sales professional responsible for generating Direct-to-Consumer (DTC) revenue through inbound and outbound sales opportunities. This position works with homeowners requesting warranty information, inbound sales inquiries, expired customers, win-back opportunities, and escalated renewal opportunities from the Homeowner Concierge team. - Educate homeowners on the value of home warranty protection - Recommend the appropriate coverage - Overcome objections and close sales while providing outstanding customer service This role plays a critical part in driving recurring revenue growth, customer retention, and overall company profitability. PAY: - First year potential earnings: $53,000 to $88,000 - Compensation during training: $20/hour for up to 120 days - Compensation after training: $15/hour base plus bonus and uncapped commissions Qualifications - Strong consultative sales and customer service skills - Proven ability to close high-intent sales opportunities - Excellent verbal communication and telephone presentation skills - Strong objection handling and negotiation abilities - Self-motivated professional with a strong work ethic, integrity, and positive attitude - Ability to build rapport and establish trust quickly with customers - Strong organizational and time management skills - Ability to work independently in a fast-paced sales environment - Experience using Microsoft Office and CRM software - Ability to consistently meet sales performance, quality, and productivity expectations Requirements - High school diploma or equivalent - Inside B2C sales experience preferred - Consultative sales or call center sales experience preferred - Experience selling home warranties, insurance, financial products, home improvement services, or other consumer protection products is a plus - Experience working in a metrics-driven sales environment preferred Benefits - Paid training - Health insurance, dental, and vision - Life insurance - 401k (matching) - Paid holidays - Paid time off (Up to 5 weeks) - Short term and long-term disability - Employee referral bonus - Parenting time - Uncapped earning potential Full-time; Overtime as needed; Based on business needs, Home Warranty Specialists work the following shifts: - Monday-Friday: 12pm-9pm - Monday-Friday: 2pm-11pm - Tuesday-Saturday: 12pm-9pm - Tuesday-Saturday: 2pm-11pm Location: Remote or In-person at the Jackson, MI Corporate Office