Home Warranty Specialist
Location
United States
Posted
4 days ago
Salary
$34.7K - $88K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Home Warranty Specialist
America's Preferred Home Warranty, Inc.
Role Description America’s Preferred Home Warranty (APHW) is excited to present a great career opportunity! We are seeking the right individual to join our organization as a Home Warranty Specialist. The ideal candidate is a highly motivated sales professional who is passionate about helping homeowners protect one of their largest investments while delivering an exceptional customer experience. The Home Warranty Specialist serves as a consultative inside sales professional responsible for generating Direct-to-Consumer (DTC) revenue through inbound and outbound sales opportunities. This position works with homeowners requesting warranty information, inbound sales inquiries, expired customers, win-back opportunities, and escalated renewal opportunities from the Homeowner Concierge team. - Educate homeowners on the value of home warranty protection - Recommend the appropriate coverage - Overcome objections and close sales while providing outstanding customer service This role plays a critical part in driving recurring revenue growth, customer retention, and overall company profitability. PAY: - First year potential earnings: $53,000 to $88,000 - Compensation during training: $20/hour for up to 120 days - Compensation after training: $15/hour base plus bonus and uncapped commissions Qualifications - Strong consultative sales and customer service skills - Proven ability to close high-intent sales opportunities - Excellent verbal communication and telephone presentation skills - Strong objection handling and negotiation abilities - Self-motivated professional with a strong work ethic, integrity, and positive attitude - Ability to build rapport and establish trust quickly with customers - Strong organizational and time management skills - Ability to work independently in a fast-paced sales environment - Experience using Microsoft Office and CRM software - Ability to consistently meet sales performance, quality, and productivity expectations Requirements - High school diploma or equivalent - Inside B2C sales experience preferred - Consultative sales or call center sales experience preferred - Experience selling home warranties, insurance, financial products, home improvement services, or other consumer protection products is a plus - Experience working in a metrics-driven sales environment preferred Benefits - Paid training - Health insurance, dental, and vision - Life insurance - 401k (matching) - Paid holidays - Paid time off (Up to 5 weeks) - Short term and long-term disability - Employee referral bonus - Parenting time - Uncapped earning potential Full-time; Overtime as needed; Based on business needs, Home Warranty Specialists work the following shifts: - Monday-Friday: 12pm-9pm - Monday-Friday: 2pm-11pm - Tuesday-Saturday: 12pm-9pm - Tuesday-Saturday: 2pm-11pm Location: Remote or In-person at the Jackson, MI Corporate Office
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