Mercier Consultancy Group logo
Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

German Speaking Customer Experts for Dyson

Location

Greece

Posted

4 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

German Speaking Customer Experts for Dyson

Mercier Consultancy Group

Role Description Mercier Consultancy Group is proud to present an outstanding opportunity for fluent German-speaking professionals to join the support team of Dyson, a globally recognised leader in premium consumer electronics and innovative home technology. This is a fully remote position based within Greece, making it one of the most sought-after German-speaking jobs available in the European market today. - Deliver premium-level customer support to German-speaking Dyson customers via phone, email, and live chat. - Provide expert product guidance and troubleshooting assistance for Dyson's full range of consumer electronics. - Handle customer inquiries related to product usage, technical specifications, warranties, and after-sales support. - Process orders, returns, exchanges, and complaints efficiently, prioritising customer satisfaction. - Maintain accurate and thorough records of all customer interactions using internal CRM systems. - Collaborate closely with internal teams and escalate complex technical issues as needed. - Stay up to date with the latest Dyson product launches and innovations in consumer electronics. - Consistently meet and exceed individual and team KPIs. Qualifications - Native or fluent German language proficiency (both spoken and written). - Valid EU passport or the legal right to work within the European Union. - A genuine passion for consumer electronics and technology. - Previous experience in customer service, technical support, or a client-facing role. - Strong communication and interpersonal skills. - Proficiency in using computers, CRM platforms, and digital communication tools. - A positive, team-spirited attitude with motivation to meet performance targets. Requirements - Fluent in German (both spoken and written). - Legal right to work in the EU. - Experience in customer service or technical support. - Strong communication skills. - Ability to work independently in a remote environment. Benefits - Competitive Monthly Salary reflective of your skills and experience. - Fully Paid Training Programme. - Comprehensive Health Insurance coverage. - Fully Paid Relocation Package including round-trip flight and accommodation. - Monthly Performance Bonus. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary. - Ongoing career development and growth opportunities. - Supportive multicultural team environment.

Related Job Pages

More Customer Support Jobs

Mercier Consultancy Group logo

German-Speaking Financial Customer Service Agent

Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Role Description Mercier Consultancy Group is actively seeking a talented and driven German-Speaking Financial Customer Service Agent to join a dynamic, fast-growing FinTech organisation operating remotely within Greece. This is an outstanding opportunity for German-speaking professionals who are passionate about financial technology and customer excellence to build a rewarding career in one of the most exciting and innovative sectors in the world. Key Responsibilities - Deliver outstanding customer support to German-speaking clients across multiple channels — including phone, email, and live chat — within a fast-paced FinTech environment. - Assist customers with queries relating to digital payment solutions, online banking services, e-wallets, and other FinTech products and platforms. - Guide clients through account setup, verification processes, and the onboarding journey in a clear, professional, and empathetic manner. - Investigate, escalate, and resolve transaction disputes, payment issues, and account discrepancies in compliance with financial regulations and internal procedures. - Educate customers on the features, benefits, and functionality of the FinTech platform, ensuring they gain maximum value from the product. - Accurately document all customer interactions, case notes, and resolutions within the CRM system, maintaining a high standard of data integrity. - Collaborate closely with internal teams — including compliance, technical support, and fraud prevention — to deliver seamless end-to-end customer experiences. - Monitor and flag any suspicious activity or potential fraud in accordance with AML (Anti-Money Laundering) guidelines and regulatory requirements applicable to the FinTech sector. Qualifications - Native or fluent German language skills (both spoken and written) are essential for this role — this is a non-negotiable requirement for all applicants. - Valid EU passport or equivalent documentation confirming the legal right to work within the European Union (mandatory). - Previous experience in customer service, financial services, banking, or a FinTech-related environment is highly advantageous. - A solid understanding of digital financial products, payment platforms, or online banking services is a strong plus. - Excellent communication and active listening skills, with the ability to explain complex financial or technical information in a clear and accessible way. - Strong problem-solving abilities, attention to detail, and a genuine commitment to delivering an exceptional customer experience. - Comfortable working in a remote setting and able to manage time effectively and independently with minimal supervision. Benefits - Competitive Monthly Salary reflective of your experience, language skills, and contribution to the FinTech team. - Fully Paid Training programme to ensure you are fully equipped with the knowledge and tools to excel in your role from day one. - Comprehensive Health Insurance coverage to support your wellbeing throughout your employment. - Fully Paid Relocation Package — including return flight to Greece, private airport transfer, and hotel accommodation — so your move is completely stress-free. - Monthly Performance Bonus rewarding your hard work, dedication, and outstanding results in customer service delivery. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary payment, providing exceptional financial security and recognition of your loyalty. - Fully remote working arrangement within Greece, giving you the flexibility and freedom to enjoy an outstanding work-life balance. - And Much More — including ongoing professional development opportunities, a supportive international team culture, and genuine career growth within the FinTech sector. How to Apply Are you ready to take the next step in your career and join a leading FinTech organization through one of Europe's most trusted recruitment partners? If you are a German-speaking professional seeking exciting Jobs in Greece with outstanding rewards, a world-class benefits package, and genuine career development in the FinTech industry, we would love to hear from you. Click Apply Now to submit your application today, and a member of our dedicated recruitment team at Mercier Consultancy Group will be in touch to guide you through the next steps. Your future in Greece starts here — don't miss this exceptional opportunity.

Greece
2 / month

Role Description America’s Preferred Home Warranty (APHW) is excited to present a great career opportunity! We are seeking the right individual to join our organization as a Home Warranty Specialist. The ideal candidate is a highly motivated sales professional who is passionate about helping homeowners protect one of their largest investments while delivering an exceptional customer experience. The Home Warranty Specialist serves as a consultative inside sales professional responsible for generating Direct-to-Consumer (DTC) revenue through inbound and outbound sales opportunities. This position works with homeowners requesting warranty information, inbound sales inquiries, expired customers, win-back opportunities, and escalated renewal opportunities from the Homeowner Concierge team. - Educate homeowners on the value of home warranty protection - Recommend the appropriate coverage - Overcome objections and close sales while providing outstanding customer service This role plays a critical part in driving recurring revenue growth, customer retention, and overall company profitability. PAY: - First year potential earnings: $53,000 to $88,000 - Compensation during training: $20/hour for up to 120 days - Compensation after training: $15/hour base plus bonus and uncapped commissions Qualifications - Strong consultative sales and customer service skills - Proven ability to close high-intent sales opportunities - Excellent verbal communication and telephone presentation skills - Strong objection handling and negotiation abilities - Self-motivated professional with a strong work ethic, integrity, and positive attitude - Ability to build rapport and establish trust quickly with customers - Strong organizational and time management skills - Ability to work independently in a fast-paced sales environment - Experience using Microsoft Office and CRM software - Ability to consistently meet sales performance, quality, and productivity expectations Requirements - High school diploma or equivalent - Inside B2C sales experience preferred - Consultative sales or call center sales experience preferred - Experience selling home warranties, insurance, financial products, home improvement services, or other consumer protection products is a plus - Experience working in a metrics-driven sales environment preferred Benefits - Paid training - Health insurance, dental, and vision - Life insurance - 401k (matching) - Paid holidays - Paid time off (Up to 5 weeks) - Short term and long-term disability - Employee referral bonus - Parenting time - Uncapped earning potential Full-time; Overtime as needed; Based on business needs, Home Warranty Specialists work the following shifts: - Monday-Friday: 12pm-9pm - Monday-Friday: 2pm-11pm - Tuesday-Saturday: 12pm-9pm - Tuesday-Saturday: 2pm-11pm Location: Remote or In-person at the Jackson, MI Corporate Office

United States
$34.7K - $88K / year
AO Globe Life logo

Online Customer Service Entry Level

AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Role Description Join AO Globe Life and build a career helping families across the United States through virtual consultations. This fully remote opportunity offers flexibility, professional development, and advancement opportunities within a supportive, growth-focused environment. In this role, you’ll connect with individuals who requested additional information about available benefit programs, schedule virtual consultations, and guide them through the enrollment process with professionalism and care. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling with autonomy over your day - Warm leads provided — no cold calling or unsolicited outreach required - Weekly direct deposit - Performance-based bonuses and long-term renewal income potential - Comprehensive training and licensing support - Leadership development and advancement pathways - Collaborative, mentorship-focused team culture What You’ll Do - Connect with individuals and families who expressed interest in learning about benefit programs - Schedule and host virtual consultations through Zoom - Discuss available benefit options and provide clear, professional guidance - Assist clients through the enrollment and onboarding process - Maintain accurate digital records and follow-up communication - Provide responsive, client-focused service throughout the process - Collaborate with team members and participate in training and coaching sessions - Build long-term client relationships through consistency and trust Who Thrives Here - Strong communicators confident conducting virtual meetings - Organized, self-motivated professionals who work well independently - Individuals comfortable using Zoom and cloud-based digital tools - Service-oriented candidates who enjoy helping others - Customer service, consulting, or sales experience is helpful but not required - Growth-minded professionals open to mentorship and development Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or desktop computer with webcam capability - Must be physically located within the United States Company Description For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first workforce is built around flexibility, service, mentorship, and long-term career opportunity. Apply Today If you’re ready to build a career that combines flexibility, professional growth, and meaningful work, apply today to learn more about joining AO Globe Life.

United States
90K - 120K / year
AO Globe Life logo

Entry Level Customer Service Rep

AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Role Description AO Globe Life is hiring motivated professionals to support credit union members who are already connected with our organization and seeking guidance on supplemental coverage options. This fully remote opportunity offers flexible scheduling and scheduled client consultations—there is no cold calling or prospecting required. In this role, you will meet virtually with individuals and families, provide personalized recommendations, and help them access life, accident, and supplemental coverage that supports their financial security. No prior industry experience is required. We provide full training and licensing support to help you succeed. - Conduct scheduled virtual consultations with credit union members via Zoom - Assess client needs and clearly explain available coverage options - Guide clients through the enrollment process with professionalism and care - Maintain accurate documentation and ensure compliance with regulatory standards - Participate in team training sessions, mentorship programs, and ongoing development opportunities Qualifications - Have strong communication skills and enjoy helping others - Are self-motivated, organized, and comfortable managing your schedule independently - Feel confident using Zoom, email, and cloud-based tools - Want to build a career where your work has meaningful impact - Are open to feedback and committed to professional growth - Have experience in customer service, consulting, or sales (helpful but not required) Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or PC with a working webcam Benefits - 100% remote position available to U.S.-based professionals - Flexible scheduling that supports work-life balance - Warm, pre-qualified client consultations provided—no cold outreach required - Paid training and licensing support - Weekly commission-based earnings with performance bonuses - Long-term income potential through vested renewals - Advancement opportunities into leadership and mentorship roles - Supportive team culture focused on recognition, collaboration, and growth Company Description AO Globe Life is a mission-driven organization that provides supplemental coverage to working-class families across the United States. The company proudly serves credit unions, labor unions, and veteran organizations through personalized virtual consultations. With more than 70 years of experience and a growing remote-first workforce, AO Globe Life offers professionals the opportunity to build stable, flexible careers while making a meaningful difference in the lives of the families they serve. If you’re ready to start a people-focused remote career with real growth potential, we encourage you to apply today.

United States
90K - 120K / year