• Own design and delivery of core experiences. • Clearly communicate experience intent and guide conversation and decisions across product, design, and engineering partners • Set clear direction and maintaining a high bar for quality. • Champion user needs while balancing business goals and technical constraints. • Simplify complex problems and guide teams toward clear, actionable solutions. • Partner with product and engineering to define requirements and align on priorities. • Oversee the creation of key design artifacts (development-ready design, journey maps, service flows) to shape product direction. • Ensure delivery of intuitive end-to-end experiences across web and mobile platforms • Guide the development of prototypes that reflect both user experience and underlying logic. • Promote accessible and inclusive design practices across all work. • Drive consistency by contributing to and evolving design system standards. • Encourage reuse of patterns to create a more unified experience across products. • Support and review research efforts, ensuring insights lead to clear design improvements. • Foster strong collaboration and healthy working relationships across teams.

Role Description This role will focus on replacing legacy thick-client UI with modern, scalable, and intuitive digital experiences, while ensuring alignment with business workflows, regulatory requirements, and enterprise design standards. You will work closely with Product, Engineering, and Business teams to reimagine user journeys, while enabling AI-assisted design workflows and Agile-based delivery. Qualifications - Strong experience in enterprise UX strategy and UI design leadership. - Expertise in design thinking, usability principles, and user research. - Experience in modernizing legacy systems (thick-client to web/cloud UI). Requirements - Proficiency in tools like Figma, Adobe XD, Sketch, InVision. - Experience building design systems and component libraries. - Experience in responsive and adaptive UI design. - Experience in large-scale digital transformation / modernization programs. - Exposure to AI-assisted design tools and workflows. - Understanding of human + AI collaborative design models. - Strong experience in Agile (Scrum / SAFe / iterative UX delivery). Benefits - 6+ Months duration (Possible extension). - Location: US, Canada or LatAm (Must have advanced English). - Must provide digital portfolio.

• Creating intuitive and visually appealing user interfaces and product features across diverse product environments, including websites, web applications, and mobile apps. • Collaborating closely with cross-functional teams to maintain a consistent and high-quality user experience throughout the product development process. • Conducting user research and testing to collect valuable feedback, allowing for iterative improvements to designs. • Staying informed about the latest design trends and best practices, ensuring our products remain at the cutting edge of user experience.

Role Description At ICF Next Government, we partner with federal clients to modernize digital services through human-centered design. We are seeking a UX Designer to support the design and evolution of federal websites and digital products as part of cross‑functional delivery teams. This role is suited for a UX professional who can contribute to UX/UI delivery within Agile, DevSecOps-enabled programs and support user-centered transformation of legacy systems into modern, scalable platforms. Job Location: If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. Key Responsibilities - UX/UI Design & User-Centered Modernization: - Contribute to the modernization of legacy systems through user-centered applications, by applying human-centered design principles across the full product lifecycle. - Translate complex business processes, technical constraints, and mission requirements into intuitive UX/UI solutions for enterprise users (e.g., personnel vetting, adjudication workflows). - Design end-to-end user experiences including: - User flows - Wireframes - Interactive prototypes - High-fidelity UI designs and specifications - Ensure alignment with federal UX/UI standards, including Section 508 accessibility and system-specific design systems (e.g., NBIS UI/UX Playbook). - Usability Testing & UX Research Integration: - Support and participate in usability testing by observing representative users performing key workflows and capturing qualitative insights. - Collaborate with product teams to validate concepts and inform iterative design improvements. - Translate research findings into actionable design updates that improve usability, efficiency, and user satisfaction. - UX Measurement & Data-Driven Design: - Support implementation of UX measurement tools to track user behavior and feature usage. - Analyze UX metrics (e.g., task success, feature adoption, workflow completion) to inform design decisions and continuous improvement. - Contribute to reporting on user experience outcomes to guide product prioritization and roadmap decisions. - Agile Product & DevSecOps Collaboration: - Work within Agile (SAFe) delivery teams to design iteratively alongside developers, product owners, and engineers. - Collaborate in sprint planning, design reviews, and program increment (PI) demos to ensure UX is integrated into delivery. - Ensure designs are feasible within CI/CD pipelines and align with system architecture and technical constraints. - Design System & Consistency: - Apply and contribute to shared UI components, patterns, and design systems to ensure consistency across enterprise applications. - Support integration with common services and platforms to promote interoperability and standardized user experiences. - Documentation, Training & User Support: - Produce clear UX/UI documentation, including design specifications, interaction patterns, and user guidance. - Support development of training materials and user-facing documentation to enable system adoption. - Incorporate user feedback and support insights into ongoing UX enhancements. Qualifications - Active Secret security clearance, with eligibility to obtain and maintain a Top Secret clearance - 2+ years of professional experience in user experience design, interaction design, or a closely related field - MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. Preferred Qualifications - Top Secret security clearance - Bachelor's degree in related field - Experience designing for complex, multi-step workflows or enterprise applications. - Working knowledge of Figma for design and prototyping. - Strong collaboration skills across cross-functional teams (design, engineering, product). - Ability to communicate design decisions clearly and adapt based on feedback. - Experience working on federal or highly regulated systems (e.g., DoD, security, or identity platforms). - Exposure to the U.S. Web Design System (USWDS) and federal accessibility standards. - Experience collaborating with developers in Agile or iterative delivery environments. - Familiarity with UX analytics and behavioral measurement tools. - Experience supporting modernization of legacy systems into cloud-based platforms. Pay Range The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00