Appointment Support Coordinator

Location

Arizona

Posted

3 days ago

Salary

0

Seniority

Senior

High SchoolEnglish

Job Description

Appointment Support Coordinator

Envita Medical Center

• Schedule, confirm, reschedule, and manage client appointments through phone, email, and online platforms • Communicate with clients to provide appointment details, reminders, and follow-up information • Maintain accurate appointment records and update scheduling systems • Respond to customer inquiries and provide timely assistance regarding appointments and services • Coordinate with internal teams to ensure appointments are properly prepared and completed • Monitor appointment calendars and identify scheduling conflicts or changes • Follow up with clients regarding missed appointments, cancellations, and upcoming visits • Enter and maintain client information accurately in company databases and CRM systems • Assist with administrative tasks, reporting, and documentation as needed • Provide a professional and positive customer experience during every interaction • Participate in virtual meetings, training sessions, and team communications

Job Requirements

  • High school diploma or equivalent (Associate’s degree is a plus)
  • Previous experience in customer service, scheduling, administrative support, or coordination preferred but not required
  • Strong communication skills with the ability to interact professionally with clients
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple appointments and priorities effectively
  • Comfortable using scheduling software, Microsoft Office, and online communication tools
  • Strong problem-solving skills and ability to work independently
  • Reliable internet connection and a dedicated home workspace

Benefits

  • Competitive salary
  • Fully remote work environment
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Career growth and advancement opportunities
  • Performance-based incentives
  • Ongoing professional development and training

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