• Responsible for the entire sales process from lead qualification to successful deal closing • Identifying and approaching new potential customers across multiple channels (e.g., outbound, networking, events) • Conducting discovery calls to analyze customer needs and requirements • Presenting our solution through product demos and tailored customer presentations • Independently negotiating contracts and closing deals • Detecting objections and developing appropriate solutions during the sales process • Closely collaborating with SDRs, Customer Success, and Product to refine sales strategy • Continuously tracking and reporting relevant KPIs and maintaining CRM data • Collecting customer feedback and sharing relevant insights with internal teams

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Transportation & Logistics Vertical Enterprise Segment The Senior CRM Account Executive will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The CRM AE supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. - Support territory strategy and planning to improve vertical agreement, account use case targeting and execution - Provide input to AE during the account planning process based on territory strategy and recommendation - Ensure recommendation to territory strategy and account planning is aligned with Now Value principles - Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. - Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model - Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle - Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes - Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: - Location Requirement: Currently located near Atlanta, GA - 10+ years experience as an AE or full cycle specialist sales position - Must have expertise and demonstrated success selling to Transportation & Logistics industry - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ years knowledge on return on investment of specialty solutions area (CRM SaaS) to lead solution win - Full cycle AE experience: from demand generation to negotiation/close - Understanding of business sales processes - Travel required: 30-50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the [insert location here] area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory. What you get to do in this role: The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory. - Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan - Partner with the marketing team to initiate marketing plans to increase growth - Qualify prospects and develop new sales opportunities and ongoing revenue streams - Arrange and conduct initial product demonstrations and presentations - Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams - Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry - Experience achieving sales targets - Ability to work in a matrixed support organization using multiple virtual specialists - Executive-level relationship management experience - Ability to provide transparency to sales process with excellent CRM hygiene - Travel: 20-40%, and in some cases up to 50% FD21 For positions in this location, we offer a base pay of $126,350 - $208,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Title: Sr Account Executive Agency Location: Boston United States Job Description: Senior Account Executive Agency The Senior Account Executive is responsible for managing complex client deliverables and overseeing multiple projects from start to finish. In this role, you'll take on responsibility in building and maintaining client relationships, acting as a trusted point of contact while ensuring that projects are delivered on time, within budget, and to the highest standards. You'll work closely with both internal teams and clients to drive successful outcomes and contribute to the strategic direction of the accounts. Responsibilities: - Day-to-day management of assigned accounts by working effectively with our cross-departmental, cross-country team to deliver top-notch work, while managing internal and client expectations & timelines appropriately - Effectively manage teams across creative, social, strategy, media, project management and analytics to achieve client objectives and ensure no deadlines are missed - Manage a cross-functional team to deliver comprehensive and thoughtful insights reports as well as campaign wrap-up reports - Create dependable, organized, and clear communications at all levels and across all departments - Demonstrate an unwavering attention to detail - Establish trust-based relationships by effectively and accurately conversing with clients and delivering against their objectives & needs - Proactively problem-solve with oversight from manager - Demonstrate deep understanding of agency process, departments and how to effectively get work done on time and on budget - Collaborate well with external agency partners to drive integrated programs Requirements: - 3-5 years agency experience - Has executed integrated digital campaigns (creative development, social media, influencer/creator, media, etc.) - General understanding of analytics, tracking and KPI's for client business - Ability to consistently perform & stay on top of deliverables in a remote-work environment both as an individual contributor, as well as an individual in a team environment - Ability to manage multiple work streams at once - Ability to contribute strategically to integrated marketing plans and make recommendations based on business goals and previous learnings - Proficiency in the Google Suite (Slides, Sheets, Docs, Drive) and the MS Suite (PowerPoint, Word, Excel, Teams) - Exceptional time management and organizational skills - Strong verbal and written communication skills - Strong client-service orientation and team player attitude - Flexible to evolving responsibilities and last-minute changes - Job Will Remain Open Until Filled