• Create new vendor requests and maintain existing supplier records across Oracle, Costpoint, and SAP systems. • Review Annual Business Certification forms to ensure supplier compliance with FAR, DFARS, and internal policies and procedures. • Prepare and maintain organized Supplier Business Certification packages to support document traceability, data accuracy, and thorough record analysis. • Partner with Accounts Payable to resolve supplier record issues, including name changes, taxpayer ID updates, banking changes, and other system-related maintenance items. • Support internal and external audit activities, including audit walkthroughs and reconciliations across multiple systems. • Maintain document integrity and traceability through well-organized electronic filing systems and supporting documentation. • Support special projects and continuous improvement initiatives within the Supply Chain organization through data collection and analysis.

• Coordinate day-to-day purchasing activities with domestic and international suppliers. • Create, track, and maintain purchase orders throughout the procurement process. • Build and maintain strong supplier relationships to ensure competitive pricing, product availability, and on-time delivery. • Monitor supplier lead times, purchasing schedules, and inventory requirements. • Communicate with suppliers regarding pricing, availability, order status, and product specifications. • Maintain supplier records, contracts, and product documentation. • Support landed cost calculations and monitor purchasing trends. • Resolve discrepancies related to purchase orders, invoices, pricing, and supplier deliveries. • Coordinate inbound shipments with freight forwarders, customs brokers, and warehouse partners. • Track shipments from origin through final delivery. • Prepare and organize import documentation, including commercial invoices, packing lists, Certificates of Analysis (COAs), and Bills of Lading. • Support customs clearance activities and documentation requests. • Assist in resolving shipment delays, damages, shortages, and transportation issues. • Maintain supplier approvals, compliance records, COAs, and audit documentation. • Support compliance with food safety and regulatory standards. • Coordinate documentation requests with suppliers and internal teams. • Assist with internal audits, customer audits, and regulatory requirements. • Ensure operational documentation remains organized, accurate, and audit-ready. • Serve as a point of contact for customers throughout the order fulfillment process. • Respond to shipment inquiries and provide timely operational updates. • Keep internal teams informed regarding purchase orders, shipments, inventory status, and operational priorities. • Prepare operational reports, purchasing summaries, and inventory-related documentation. • Maintain organized digital filing systems and operational records. • Identify opportunities to improve purchasing workflows, supplier coordination, and operational efficiency. • Support continuous improvement initiatives across purchasing, compliance, and supply chain functions.

• Responsible for establishing, developing and supporting the assigned Distributor. • Become an expert in ISI commercial operations, sales processes, and use of surgical robotics. • Teach distributor all aspects of clinical business, procedures and capital sales process. • Assist distributor in developing their business plans, including quarterly system and procedure targets. • Organize annual business planning meetings and quarterly business reviews with the distributor. • Organize and coordinate surgeon training activities utilizing the Technical Training Pathway (TTP). • Develop/align on regional strategy to support the adoption of da Vinci surgery over 3-5 years. • Conduct regular field visits with distributor representatives to understand market dynamics. • Provide distributor representatives with new and existing product information.

• Lead development of the global service parts demand planning process, including forecasts, validation, and continuous improvement • Implement statistical forecasting models and incorporate business intelligence (failures, installed base, lifecycle data) • Collaborate with regional teams and commercial partners to align consensus demand plans across geographies • Monitor forecast accuracy, bias, and key KPIs, driving corrective actions as needed • Own global supply planning processes to ensure alignment between supply, demand, and inventory targets at repair centers • Drive inventory optimization strategies balancing service levels and working capital • Develop and manage replenishment policies, safety stock strategies, and order parameters at global repair centers • Establish and manage KPIs such as fill rate, backorder levels, lead time adherence, and inventory turns • Partner with regional supply chain teams to standardize planning processes and tools globally • Lead S&OP / IBP inputs for service parts demand and supply planning • Support network design and inventory placement strategies for global distribution centers