Job Description Make a Difference at Cytora Digital connectivity is the lifeblood of innovation. At Cytora, a division of Applied Systems, we sit at the center of what's transforming the insurance carrier ecosystem, enabling smarter risk decisioning, faster integrations, and scalable digital distribution. Making a difference for the industry and within our team is what pushes us forward every day. That's why we're building a team that shows up ready to learn, willing to try new things, and driven to deliver software and services that make us indispensable to our customers - all within a culture that makes us indispensable to each other. Position Overview We're searching for a Solution Consultant to serve alongside our Cytora sales team and serve our carrier customers in a consultative, pre-sales manner. You will be the crucial link in understanding a carrier's business needs and our platform's technical capabilities, building trust and credibility with your expertise. Utilizing your industry and technical experience, you will partner closely with our Sales team to lead operational and technical discovery with a carrier, document strategic and functional goals, assess architecture structure, prove alignment with product capabilities through demonstration and proof-of-concept engagements, and exhibit how Cytora's technology changes will lower costs or increase production. You can live anywhere in North America, working from a home office with up to 50% travel. What You'll Do - Lead operational and technical discovery with carrier prospects, understanding their business and challenges, and mapping their architecture, data flows, and integration points to surface where Cytora delivers the most value - Deliver technical demonstrations and proof-of-concept configurations of Cytora's platform capabilities under active deal pressure to carrier C-suite executives, IT leaders, and architects - Build and execute proof-of-concepts in sandbox environments, using REST APIs, Postman, webhooks and Python-based data scripting - Develop technical understanding of software capabilities and architecture for presentation and authored responses to RFIs/RFPs - Coordinate site visits with prospects/clients - Ensure hand-offs to and engage with supporting resources at the appropriate phase of the sale - Stay current on carrier technology ecosystems, insurtech platform trends, the competitive landscape, AI-based capabilities, and emerging integration standards - Ability to work 100% remotely or from an Applied Systems' office - Available for up to 50% travel nationwide with limited international travel to Canada and Europe We're Excited to Learn More About You - 5+ years of experience in P&C insurance carrier operations and/or AI-driven technology (platform architecture, IT, or technical pre-sales) with deep familiarity with core systems (rating, billing, distribution, or data environments) - Hands-on fluency with REST APIs, webhooks and data scripting - Exceptional ability to communicate complex technical concepts clearly to both technical stakeholders (architects, IT leaders) and business stakeholders (COO, underwriting, distribution leaders) - Strong presentation and documentation skills - A valid driver's license and safe driving record required - Bachelor's degree or equivalent work experience in insurance and/or technology We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a traditional degree to apply! When You Join Team Applied, You Can Expect A culture that values who you are - you're a teammate, not just an employee. We thrive on different experiences and celebrate the uniqueness each person brings every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health and Wellness Days - A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $100,000 - $110,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at: https://www1.appliedsystems.com/en-us/about-us/jobs/ Your Security Matters Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

• Lead discovery workshops to understand client business processes, information requirements, and governance needs. • Facilitate discussions around information architecture, governance, and content lifecycle strategies. • Translate business objectives into practical Microsoft 365 solutions. • Present complex technical concepts in a clear and accessible manner. • Design information architecture, including metadata structures, content types, and document classification models. • Develop and implement retention policies, lifecycle management strategies, sensitivity labels, and Data Loss Prevention (DLP) policies. • Advise clients on governance frameworks and operating models that support long-term success. • Design and implement SharePoint Online environments, including intranets, departmental sites, secure workspaces, and document management solutions. • Configure libraries, metadata, content types, permissions, navigation, and user experience. • Support migration and restructuring of legacy file systems into modern SharePoint environments. • Implement Microsoft Purview compliance capabilities, including sensitivity labelling, DLP policies, and data classification frameworks. • Deliver governance solutions that are practical, scalable, and appropriate for client environments. • Ensure compliance initiatives support both regulatory requirements and day-to-day usability. • Deliver workshops and training sessions to support user adoption and knowledge transfer. • Produce clear documentation outlining governance decisions, solution designs, and implementation approaches. • Enable client champions and internal teams to confidently manage their information environment. • Provide ongoing guidance on governance best practices and lifecycle management.

• The Genesis OR Consultant plays a key role in supporting hospitals and surgical teams by delivering both onsite and remote consulting services. • This role is focused on identifying and implementing best-in-class practices for da Vinci Surgery across areas such as robotic program standardization, operational efficiency, team training, cost management, and block time utilization. • Working in close partnership with hospital leadership and cross-functional teams including Sales, Marketing, Customer Training, Customer Service, and Technical Support. • The consultant ensures that each customer is equipped to successfully launch, optimize, and sustain a high-performing robotic surgery program. • Develop deep expertise in the use, application, troubleshooting, and proper handling of Intuitive technologies, instruments and accessories. • Independently manage your assigned territory, balancing customer consulting engagements with administrative responsibilities. • Design and deliver targeted Genesis OR consulting and educational initiatives to strategically selected customer accounts. • Drive long-term, multi-layered consulting engagements by collaborating with hospital stakeholders and cross-functional Intuitive teams (Sales, Services, Marketing, Customer Training) to provide customized, actionable solutions. • Promote strong collaboration among Genesis and cross-functional partners to meet shared implementation goals and customer success milestones. • Analyze customer usage patterns and performance data to tailor consulting engagements and demonstrate value through measurable outcomes. • Actively support internal and customer-facing Genesis and Intuitive events, including conferences, congresses, and training sessions (virtual and live).

Role Description We are thrilled to present an outstanding opportunity for a passionate and customer-focused professional to join our client's dynamic tourism support team in Sofia, Bulgaria as a Hungarian Speaking Travel Advisor For Airbnb. In this exciting role, you will serve as a trusted point of contact for Hungarian-speaking travellers and hosts on one of the world's most iconic travel and accommodation platforms, delivering exceptional support experiences within the fast-paced tourism industry. Key Responsibilities - Provide professional, empathetic, and timely support to Hungarian-speaking Airbnb guests and hosts via phone, email, and live chat channels. - Assist travellers with booking enquiries, reservation modifications, cancellations, and general travel-related questions within the Airbnb platform. - Guide hosts through platform policies, listing optimisation advice, and best practices to enhance the overall tourism experience for their guests. - Investigate and resolve complaints, disputes, and escalated issues relating to accommodations, payments, and travel experiences, ensuring a positive outcome for all parties. - Maintain up-to-date knowledge of Airbnb's products, services, policies, and the broader tourism industry landscape to deliver accurate and relevant guidance. - Document all customer interactions accurately within the CRM system, ensuring full compliance with data protection and privacy regulations. - Collaborate closely with team members and supervisors to identify recurring issues, contribute to process improvements, and help elevate the quality of tourism support services. - Meet and consistently exceed individual KPIs and performance targets, contributing to a high-performance team culture within the tourism sector. Qualifications - Native or fluent Hungarian language proficiency (both spoken and written) is essential for this role. - A valid EU passport is mandatory for relocation and employment eligibility purposes. - A genuine passion for travel, tourism, and delivering outstanding customer experiences in a fast-paced environment. - Strong communication, active listening, and problem-solving skills with a customer-centric mindset. - Previous experience in customer service, travel advisory, hospitality, or the broader tourism industry is highly advantageous. - Comfortable working with digital platforms, CRM systems, and online communication tools. - Ability to work flexible shifts, including evenings and weekends, in line with the demands of a global tourism support operation. Benefits - Competitive Monthly Salary reflective of your skills and experience within the tourism sector. - Fully Paid Training to ensure you are confident, informed, and ready to excel in the Hungarian Speaking Travel Advisor For Airbnb position in Bulgaria. - Comprehensive Health Insurance for your peace of mind. - Fully Paid Relocation Package including your flight to Sofia, airport transfer, and hotel accommodation to get you settled comfortably. - Monthly Performance Bonus rewarding your hard work and dedication every single month. - One-Time €1,500 Signing Bonus exclusively for new hires joining our team. - A supportive, multicultural, and professionally stimulating work environment where your career can truly flourish. - And Much More... How to Apply If you are a motivated, Hungarian-speaking professional with a passion for travel and tourism, and you are ready to take the next exciting step in your career, we want to hear from you. The Hungarian Speaking Travel Advisor For Airbnb position in Bulgaria represents a truly exceptional opportunity to grow professionally, experience a vibrant new culture, and join a world-class team — all with the full support of Mercier Consultancy Group behind you every step of the way. Do not miss your chance to be part of something extraordinary. Click Apply Now to submit your application today, and a member of our dedicated recruitment team will be in touch with you shortly. We look forward to welcoming you aboard.