Role Description We are seeking a highly operational, systems-oriented leader to build and scale a best-in-class recruiting and onboarding infrastructure across our platform. The Director of Recruiting & Onboarding Operations will be responsible for designing, standardizing, and optimizing the end-to-end hiring and onboarding experience across multiple companies and employee segments. This role serves as a player/coach. - Design and implement standardized recruiting and onboarding processes. - Build scalable workflows, playbooks, and SOPs to ensure efficiency and consistency. - Manage the end-to-end candidate journey and improve candidate experience. - Optimize ATS and HR systems, including integrations with key platforms. - Develop and track recruiting KPIs, dashboards, and performance metrics. - Use data, automation, and AI to improve processes and decision-making. - Partner with cross-functional teams to align priorities and drive execution. - Support implementation, change management, and adoption of new tools and processes. - Perform full-cycle recruiting for harder-to-fill, executive-level, or other roles as needed to cover higher-volume periods. Qualifications - 8–12+ years of experience in recruiting operations, HR operations, or talent systems roles. - Strong experience with ATS platforms (preferred Workable) and HRIS systems (preferred Prism). - Proven experience designing and implementing scalable recruiting and onboarding processes; you will be expected to design the onboarding process and manage all related technical setup. - Experience managing or implementing system integrations and workflows across platforms. - Strong analytical skills with experience building dashboards, reporting, and performance metrics. - Experience working in multi-entity, multi-location, or high-growth environments. - Ability to train and mentor recruiters, ensuring consistent performance, best practices adoption, and continuous skill development across the team. - Ability to work EST hours consistently. Requirements - Remote work with a flexible schedule. - Payment in USD (contractor agreement).

• Manage end-to-end selection processes, from defining the candidate profile to hiring • Conduct competency-based and behavioral interviews • Post job openings on platforms and attract qualified candidates • Create content to attract candidates • Manage talent pools • Screen resumes and conduct interviews • Manage up to 6 selection processes simultaneously • Maintain close communication with the internal team • Ensure speed and quality in delivering shortlisted candidates • Administer tests and assessment activities as required by the role • Create and maintain an up-to-date talent database • Meet deadlines and productivity metrics

• Contribute to attracting qualified talent to help advance our mission of making the world healthier, cleaner, and safer • Serve as a strategic talent advisor, managing full-cycle recruitment for diverse FSP roles across North America • Collaborate with hiring managers and HR teams to develop effective sourcing strategies • Build strong talent pipelines and deliver an outstanding candidate experience • Shape our talent strategy while representing our culture

• Manage day-to-day talent acquisition and recruitment activities, supporting your team to deliver quality outcomes. • Leading the development and execution of patient recruitment strategies to ensure timely enrollment in clinical trials. • Collaborating with cross-functional teams, including clinical operations, marketing, and external vendors, to implement effective recruitment campaigns. • Analyzing recruitment data and trends to identify challenges, optimize strategies, and improve patient enrollment outcomes. • Engaging with patient advocacy groups and community organizations to build partnerships that enhance recruitment efforts. • Ensuring compliance with regulatory standards and ethical guidelines while maintaining high levels of patient satisfaction throughout the recruitment process.