• Lead technology strategy and platform transformation for regulated enterprise systems • Evaluate new technologies, AI opportunities, security needs, and commercial software options • Assess current solutions against future-state business capabilities and recommend roadmaps and investments aligned with enterprise architecture standards • Own end-to-end engineering for the Salesforce-based IM QMS: architecture, roadmap, lifecycle, integration strategy, APIs, and release governance • Make key technical decisions with Product Owners, Product Group Engineering, and BU Architecture • Lead hands-on engineering across squads • Provide solution architecture, Salesforce Flow configuration, controlled Apex development guidance, and formal system, design, and code reviews • Manage technical backlog priorities, mentor engineers, and address cross-product risks, dependencies, and delivery blockers • Serve as the primary technical point of contact for Quality leadership, ISRM, validation, vendors, and governance forums

• Lead and manage a team of embedded software engineers • Ensure adherence to requirements, DO-178C Design Assurance Level, and standards • Assess and manage software staffing needs • Drive technical planning and execution • Collaborate with cross-functional teams • Provide guidance and direction to team members • Mentor and develop engineering talent • Integrate modern development methodologies and DevSecOps principles • Engage with stakeholders and regulatory bodies

• design and operate backend APIs at scale, especially GraphQL-based platforms • understand authentication and authorization patterns, including OAuth, OIDC, JWTs, and service-to-service security • understand business outcomes and drive technical solutions to help achieve our goals • set OKRs with your team and ensure the health of those with KPIs • partner with leaders across engineering, business, and product to build a strategy and roadmap • collaborate with other teams across CVS Digital to ensure we're building a API platform with our engineer's needs in mind • keep an eye out for new and emerging technologies that improve performance, delivery, and the developer experience • hire and retain high performing, deeply technical engineers that care about building a great engineering culture • lead a team of front-end and backend engineers as they build API platform for CVS Health engineers • actively participate in the design and architecture process for new capabilities across teams • provide technical leadership, direction, clarity, and vision • advocate engineering best practices, including test coverage, clean code, security, and a11y • coach and mentor team members and contribute to building a strong engineering culture • care about the mental health and well-being of the engineers on your team

Role Description The Engineering Engagement Manager II is a delivery and project leadership role responsible for driving complex, cross-functional initiatives focused on environmentally responsible product design and service delivery excellence. This role combines deep technical program management with strong client and stakeholder engagement, ensuring successful execution of projects that align with environmental compliance, smarter chemistry initiatives, and business outcomes. The individual will lead end-to-end program delivery, manage customer expectations, and collaborate across engineering, operations, suppliers, and business stakeholders to deliver innovative, compliant, and sustainable solutions. This position requires strong analytical capabilities, leadership presence, and the ability to translate technical complexity into clear business value. Additionally, this individual will establish and track service level objectives (SLOs) across programs to ensure consistent performance, transparency, and alignment to defined success metrics. Key Responsibilities - Program & Project Delivery - Lead multiple projects, programs, or initiatives with full ownership of timelines, deliverables, and outcomes. - Define project objectives, scope, schedules, and success metrics; ensure alignment with business goals. - Drive execution of environmental compliance programs, including restricted substances and smarter chemistry initiatives. - Manage complex dependencies and ensure timely delivery in fast-paced, schedule-driven environments. - Develop and maintain project frameworks, workflows, and governance models to support scalable delivery. - Customer & Stakeholder Management - Serve as the primary point of accountability for customer expectations, satisfaction, and engagement success. - Build and maintain strong relationships with internal stakeholders, clients, and external partners. - Establish communication plans and provide clear, consistent updates on project status, risks, and opportunities. - Represent programs in leadership forums with concise, actionable insights. - Conduct regular health checks and ensure alignment to defined business value and performance metrics. - Technical & Environmental Leadership - Partner with engineering, toxicology, and environmental experts to drive safer material selection and product design. - Track and manage material and chemical usage, supporting phase-out programs and identifying sustainable alternatives. - Ensure compliance with environmental regulations, restricted substances policies, and industry standards. - Engage deeply in technical discussions and translate findings into actionable insights for stakeholders. - Data, Metrics & Business Value - Analyze large datasets (e.g., BOM, compliance, product lifecycle data) to inform decisions and report outcomes. - Develop and track key performance indicators tied to delivery success and business impact. - Quantify and communicate the business value of project outcomes throughout the engagement. - Proactively identify risks, track mitigation plans, and ensure transparency across stakeholders. - Leadership & Team Development - Lead cross-functional and project teams, fostering collaboration and accountability. - Mentor and develop team members while promoting a high-performance, inclusive culture. - Demonstrate strong situational leadership, adapting approach based on team and stakeholder needs. - Drive continuous improvement and innovation in processes, tools, and delivery models. - Strategic & Operational Excellence - Translate business strategies into actionable project plans and measurable goals. - Collaborate with leadership on account or program strategy, planning, and execution. - Anticipate future needs, industry trends, and opportunities for innovation. - Drive operational excellence through disciplined program management and continuous optimization. Qualifications - 5–7+ years of experience in program/project management, engineering, or professional services delivery. - Bachelor’s degree in engineering, chemistry, materials science, or related discipline (or equivalent experience). - Proven experience managing complex, cross-functional programs with multiple dependencies. - Strong leadership, communication, and relationship-building skills. - Experience working in fast-paced, technical environments with high expectations. - Proficiency in macOS and Apple productivity applications (Keynote, Numbers, Pages). - Advanced Excel skills, including data analysis, reporting, and modeling. Preferred Qualifications - Experience in consumer electronics, environmental compliance, or sustainable product development. - Familiarity with BOM management, PLM systems (e.g., Agile), and compliance tracking tools. - Experience with Agile methodologies (Scrum, Kanban, SAFe) and/or project management certifications (PMP, Agile, ITIL). - Ability to work with technical experts and effectively communicate complex concepts to nontechnical audiences. - Strong analytical and problem-solving skills with comfort handling large datasets. - Proficiency in PowerPoint (or equivalent presentation tools such as Keynote). - Experience with data visualization tools such as Tableau. Job Type & Location This is a Permanent position based out of Dallas, TX. Pay and Benefits - The pay range for this position is $105,000.00 - $150,000.00/yr. - Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. - Our full-time, internal employment benefits include: - Medical, Dental, and Vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life and AD&D for employee and dependents) - Short and Long-Term Disability - Health Spending Account (HSA) - Transportation Benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 22, 2026.