• Responsible for building and scaling the quality assurance framework for HVAC, geothermal, water heaters, and generators. • Owns the standards, training, and review processes for high-quality installations by Certified Contractors across all Comfort product lines. • Lead the QC Technician team, oversee daily milestone review throughput, and optimize processes to ensure goals are achieved. • Develop and maintain quality standards, documentation, and contractor approval requirements for various installations. • Collaborate with product development and after-market services teams to create warranty programs. • Establish performance benchmarks to reduce project rejections while maintaining system quality standards. • Conduct onboarding calls with new contractors and develop tailored training solutions as needed.

• Create and implement territory plans focused on attaining deployments of Fortinet products and services to a set of assigned, existing accounts and new logo prospects, within your assigned territory. • Develop executive relationships with key buyers and influencers and leverage these relationships to achieve quarterly sales goals. • Generate a sales pipeline, qualify opportunities, and accurately forecast pipeline. • Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. • Negotiate terms of business with clients to achieve win/win results that provide the basis for exceptional ongoing relationships. • Build and promote the Company’s position as the worldwide leader in Unified Threat Management.

Role Description The Manager Operations is responsible for overseeing the operational conduct of clinical trials at contracted medical institutions within a defined country or region in accordance with Milestone One contractual obligations. The Manager Operations provides leadership to Lead Site Coordinators and Site Coordinators, serving as a subject matter expert and escalation point for operational issues. This position plays a key role in staff development, process improvement, and continuous operational excellence. SCOPE OF RESPONSIBILITIES - Assesses feasibility of research protocols by reviewing clinical, operational, and resource requirements and recommending suitable trials for the medical institution. - Monitors the progress of budget negotiations and study activation timelines to support timely site readiness. - Manages the team of (Lead) Study Coordinators, oversees the quality and results of their work by monitoring and follow-up of study related reports, timesheets, site trackers and other operational tools to ensure satisfactory performance of the Milestone One team. - Drives process improvement and standardization of clinical trial operations in alignment with ICH GCP, regulatory requirements, MO1 Controlled Documents, by contributing to the development of operational guidelines, templates, and procedures. - Creates a work culture environment that promotes process transparency, accountability, and continuous learning. Qualifications - Associate degree in life sciences or similar. Business Management degree or certification is a plus. - Certifications ICH GCP Training - Minimum 5 years of clinical on the job experience, in a leadership position at a clinical research facility or Network experience is highly preferred. - Knowledgeable and direct experience in the full life cycle of clinical research activities from pre-award through close out. - Fluent use of English - Proficiency in MS Office - Valid category B driver’s license - Excellent communications skills - Excellent management skills, experience managing remote staff preferred. - Effective problem solving and result oriented - Accountable - Team leadership skills Benefits - Compensation: USD 115,000 - USD 150,000 yearly Company Description Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery.

Role Description The Manager of Clinical Annotation leads a team of Registered Nurse Clinical Annotators responsible for labeling and validating medical data used in training artificial intelligence models for prior authorization automation. This role combines clinical leadership, operational oversight, and cross-functional collaboration to ensure high-quality data annotation aligned with clinical standards, payer policies, and AI development goals. - Team Leadership & Management - Supervise and mentor a team of RN Clinical Annotators - Manage staffing, scheduling, performance reviews, and professional development - Foster a culture of clinical excellence, data integrity, and innovation - Operational Oversight - Oversee daily annotation workflows and ensure timely delivery of annotated datasets - Monitor quality metrics and implement continuous improvement strategies - Ensure compliance with HIPAA and internal data governance policies - Clinical Quality Assurance - Review annotated data for clinical accuracy and consistency - Develop and refine annotation guidelines and training materials - Serve as a clinical escalation point for complex or ambiguous cases - Cross-functional Collaboration - Partner with data science, engineering, and product teams to align annotation efforts with model development needs - Translate clinical workflows into structured annotation schemas - Participate in model evaluation and provide clinical feedback on AI outputs - Strategic Planning - Contribute to roadmap planning for annotation projects and AI initiatives - Identify opportunities to expand annotation capabilities or improve efficiency - Stay current with payer policies, clinical guidelines, and emerging AI trends Qualifications - Active RN license with 5+ years of clinical experience - 2+ years in a leadership or supervisory role - Experience in utilization management, case review, or payer operations - Experience with clinical data annotation, health informatics, or AI-related projects - Solid understanding of prior authorization workflows, payer criteria, and medical necessity documentation - Knowledge of InterQual or other clinical decision support tools Requirements - BSN/MSN - Excellent communication, organizational, and problem-solving skills Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (subject to eligibility requirements) Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. - Equal Employment Opportunity employer - Drug-free workplace