• Support day-to-day activities for one or more company sponsored clinical studies from planning and start-up through reporting and close-out under the direction of project leadership • Support development and maintenance of study plans, timelines, trackers, and operational documentation • Track study activities, site communications, and assigned deliverables to support execution against project timelines • Collaborate with internal stakeholders, CROs, vendors, and clinical sites to support study execution and ensure assigned activities are completed in accordance with protocols and applicable regulations (e.g., GCP, FDA, ISO 14155) • Support site and vendor interactions, including coordination of study materials, communications, follow-up items, and documentation needs • Escalate operational issues, delays, or risks to project leadership as appropriate • Maintain proper study documentation, including TMF maintenance • Draft and review key clinical documents such as ICFs, CRFs, tracking logs, operational plans, study plans, and IRB submissions • Support data review, data cleaning, query follow-up, reconciliation, and issue resolution activities in collaboration with data management, CROs, and study teams • Identify data discrepancies, protocol deviations, and documentation gaps and escalate issues appropriately • Support study and clinical regulatory activities including participation in study design, data review, protocol and report development, and contribution to clinical sections of regulatory submissions (e.g., IDE, PMA, 510(k), EU MDR) • Support audit and inspection readiness activities, including document preparation, follow-up, and resolution of assigned action items • Update company SOPs, templates, and protocols/reports for clinical requirements

Role Description This position is a field-based position based in Little Rock, AR in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. Key Responsibilities - Clinical Interface: Acts as a senior clinical interface between the medical community and the business. - Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly. - Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players while providing regional case coverage. - Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. - Sales Support: Provides additional back-up support to Cardiac Rhythm Team in the following areas: - Sales support - Regional training seminars - Clinical studies/data collection - Trouble Shooting - New product in-service training to physicians, nurses and sales representatives - Mentors and provides leadership for less experienced Clinical Specialists. - Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management. Qualifications - Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience. - 6+ years of related experience or a program certification from an accredited cardiac training program. - Must have IBHRE certification in CRM products for this role. - Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures. - Familiarity with cath lab and operating room procedures and protocol. - Demonstrate advanced knowledge of cardiac pacing systems. - Must apply engineering skills and abilities to interpret and solve complex clinical problems. - Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. - Must be detail-oriented and capable of working independently. - Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. - Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software. Requirements - Must be capable of managing multiple assignments simultaneously and efficiently. Benefits - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with a high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

• Deliver best-in-class Clinical Education on Siemens CT Imaging systems and components • Provide expert technical training that fosters customer excellence • Work with modality team to develop clinically relevant knowledge and expertise • Prepare regulatory-approved documentation for end-user training • Engage in effective communication with stakeholders • Conduct clinical training for staff on Siemens equipment • Complete regulatory and core process documents as per policy guidelines • Coordinate training activities resulting in excellent clinical outcomes

Role Description The Appeals team oversees all operational and clinical aspects of the appeals process, including intake, case processing, clinical determinations, notifications, and compliance with regulatory and accreditation standards. The Appeal Clinical Specialist is responsible for independently conducting clinical reviews as part of the appeals process. This role includes: - Evaluating medical records - Applying clinical criteria and guidelines - Making determinations regarding benefit coverage - Ensuring all appeal reviews are completed accurately and in a timely manner - Supporting the integrity and quality of the appeals process This position focuses on initiating, supporting, and maintaining cost-effective, rational drug, and disease therapy. Essential Duties and Responsibilities - Provide appeal clinical support services to client plan(s) contracting for appeal clinical services, including clinical review, analysis, recommendation, decision, and documentation of appeal requests. - Review medication request guidelines for clinical appropriateness and operational efficiency. - Provide drug information support and research clinical literature documentation to support prior authorization decisions. - Coordinate and assist in the preparation of utilization and compliance reporting for client plans. - Coordinate and assist with projects associated with appeal program development, implementation, and internal and external communications. - Provide feedback to Prior Authorization team and Appeals and Grievances Coordinators regarding the processing of appeal cases referred for clinical review. Qualifications - PharmD and 3+ years’ experience or equivalent combination of education and experience, and 1 year of SME in respective areas. - Strong computer skills with Microsoft Office and Microsoft Outlook; good working familiarity with databases and internet searches. - Current, unrestricted Registered Pharmacist license in good standing in any state within the United States. - Excellent working knowledge of all types of pharmacy services with an emphasis on the managed health care environment. - Expertise in clinical application of pharmacy practice. Requirements - Ability to solve practical problems and deal with a variety of concrete variables. - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Ability to work with mathematical concepts such as probability and statistical inference. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information in one-on-one and small group situations. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Competencies - Composure - Decision Quality - Organizational Agility - Problem Solving - Customer Focus - Drive for Results - Peer Relations - Time Management - Dealing with Ambiguity - Learning on the Fly - Political Savvy Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: - Regularly required to sit, talk, or hear. - Regularly required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms. - Must occasionally lift and/or move up to 25 pounds. - Ability to maintain clear near visual acuity to accurately read fine print and view computer screens. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: - Regularly exposed to moving mechanical parts, high precarious places, fumes, or airborne particles. - Noise level in the work environment is usually moderate. Work Location This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Working Hours This is a full-time non-exempt position requiring the ability to work overtime from time to time. The typical working hours are Monday through Friday from 8:00am to 5:00pm. Travel This position requires no travel; however, attendance may be required at various local conferences and meetings. Benefits - Medical / Dental / Vision / Wellness Programs - Paid Time Off / Company Paid Holidays - Incentive Compensation - 401K with Company match - Life and Disability Insurance - Tuition Reimbursement - Employee Referral Bonus Company Description MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market.