• Provides strategic and operational leadership to claims and litigation management team • Implements best practices and oversees financial performance of claims • Provides legal advice and direction related to risk management incidents and claims • Directly manages and mentors Claims Directors • Coordinates with other risk area functions to reduce financial impact of liability risks • Oversees case evaluations, mediations, and trials

• Lead, manage, and develop a team of US-based commercial legal professionals • Own the overall health, output, and velocity of the US commercial legal function, ensuring the team is well-resourced, well-coordinated, and operating at a high level • Serve as a hands-on commercial attorney, personally managing a portfolio of complex enterprise deals from negotiation through close • Draft, review, and negotiate the full range of commercial agreements — SaaS agreements, enterprise customer agreements, MSAs, order forms, DPAs, NDAs, and partner and channel agreements — including on complex customer paper • Partner with the global Director of Commercial Legal to align the US team's practices, playbooks, and priorities with the broader commercial legal strategy • Build and iterate on commercial playbooks, escalation frameworks, and template libraries tailored to the US market • Create and maintain self-serve resources that empower Sales, Customer Success, and other go-to-market teams to move faster with less legal friction • Negotiate directly with sophisticated customer counsel, including those at financial services, insurance, healthcare, defense, and pharmaceutical organizations • Ensure commercial agreements align with open source licensing requirements and industry best practices • Maintain familiarity with applicable US federal and state privacy laws (including CCPA/CPRA, state data breach notification requirements, and sector-specific frameworks) as they relate to commercial contracting • Partner closely with Product and Security, and other cross-functional teams to align legal guidance with business and technical objectives • Provide practical, risk-calibrated guidance to senior leadership and go-to-market stakeholders consistent with company policies and risk tolerance • Own US quarter-end and month-end closing cycles, ensuring the team has what it needs to get deals across the line on time.

• Lead and conduct in-depth investigative research to support client deliverables, intelligence reports, proofs of concept, and ad hoc research requests • Evaluate, analyze, and synthesize information from diverse regulatory, legal, and open sources to provide clear narratives regarding platform risk and emerging abuse patterns • Serve as a senior reviewer for high-priority reports and data deliverables, editing others’ writing in keeping with organizational style to ensure accuracy, clarity, and actionable insights • Partner closely with Data Integrity teams to map new risk networks and conduct ongoing network integrity checks to ensure data accuracy • Perform comprehensive legal and regulatory research across a wide variety of high-risk subject areas and jurisdictions (e.g., healthcare, telemedicine, financial services, gambling, adult content) • Decisively answer internal analyst questions, provide final risk decisions for clients, and serve as a central point of contact for complex, high-risk escalations • Help design, build, and maintain internal knowledge bases and team-specific resource libraries with an emphasis on usability and consistency • Act as a subject-matter expert for payments-related risk, including payment facilitation models, merchant risk, evolving fintech/regulatory expectations, and social media and e-commerce platforms • Track and interpret regulatory, enforcement, and industry developments, integrating insights into team resources, training materials, and workflows • Represent the Research function in internal and external meetings, advising Sales and Product teams on ecosystem trends, product opportunities, or policy limitations • Mentor and support junior researchers, analysts, and specialists through formal peer review, coaching, and the development of training materials

Role Description We are seeking a Senior Counsel to serve as a key legal partner to our Go-To-Market organization. This is a highly visible, customer-facing role at the center of the business, enabling revenue growth while protecting the company. The ideal candidate is a strong commercial attorney with significant drafting experience who thrives in the energy and intensity of a high-growth company. You are proactive, business-minded, and comfortable operating in fast-moving environments. You enjoy partnering closely with Sales and cross-functional teams, negotiating directly with sophisticated customer counsel, and taking full ownership of transactions from start to finish. In addition to deep commercial expertise, this role requires experience navigating open source licensing considerations and negotiating with highly regulated customers. - Serve as a primary legal partner to the Go-To-Market team, supporting customer transactions from initial structuring through execution - Draft, review, and negotiate SaaS agreements, enterprise customer agreements, professional services agreements, NDAs, and partner/channel agreements - Draft and maintain standard form agreements and online terms (e.g., platform terms, universal license agreements, order forms) - Negotiate directly with sophisticated customer counsel, including those at financial services, insurance, healthcare, and pharmaceutical organizations - Ensure commercial agreements align with open source licensing requirements and industry best practices - Partner closely with Product, Product Legal, Security, and other cross-functional teams to align legal guidance with business and technical objectives - Provide practical, risk-calibrated advice consistent with company policies and risk tolerance - Support partnership initiatives as needed and contribute to scalable contracting processes as the company grows Qualifications - Juris Doctor (JD) from an accredited law school and active bar membership in good standing - 5+ years of commercial legal experience, ideally combining law firm and in-house technology company experience - Strong experience drafting and negotiating SaaS, subscription, and professional services agreements - Demonstrated ability to draft standard form agreements and online terms from the ground up — not solely negotiating third-party paper - Experience negotiating with highly regulated customers and familiarity with the regulatory considerations impacting those industries - Working knowledge of open source licensing and compliance considerations - Experience in cybersecurity, cloud infrastructure, or related technology sectors strongly preferred - Excellent communication skills with the ability to build strong working relationships across Sales, Product, Security, and executive stakeholders - Sound business judgment and the ability to balance legal risk with commercial objectives - Comfort managing multiple complex matters in a fast-paced, high-growth environment Benefits - Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. - Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options. - 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. - ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. - 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.