LegitScript

Role Description The Analyst is responsible for the accurate analysis and classification of assigned websites, products, and/or merchants. They use open-source intelligence, proprietary tools, and industry best practices to identify potential areas of risk or non-compliance. By identifying potentially risky, illegal, or otherwise violative activities, the Analyst contributes directly to LegitScript’s mission of making the internet and payment ecosystems safer and more transparent. They work in a fast-paced environment and are comfortable balancing competing priorities and delivering their work within deadlines. - Analyze, assess, and/or classify certification applicants by using open-source intelligence, proprietary tools, and industry best practices, and leveraging contextual data. - Understand and utilize the various tools and resources necessary to perform regular program tasks. - Make quick, accurate analytical decisions based on information that is, at times, ambiguous. - Summarize analysis findings in clear, concise written reporting. - Submit reports, adhering to your program’s reporting standards, within strict deadlines. - Escalate questions to appropriate colleagues using sound judgment. - Assist with other projects and tasks when assigned to do so by the Manager. - Assist in the maintenance of program documentation as directed by Senior Analysts and the Manager. - Exhibit a growth mindset by being open to feedback, embracing change as an opportunity. - Conduct online background investigations of applicants, review their website content for problematic products and policies, and conduct compliance reviews to determine applicants’ eligibility for LegitScript certification. - Regularly communicate with client(s), in coordination with Manager, via email, phone, or video conference as needed. - Monitor billing and payment status, escalating internally when appropriate. Qualifications - Ability to work in a dynamic market with a continuous improvement mindset. - Comfortable accepting feedback for overall growth. - Excellent time management and prioritization skills. - Ability to use good judgment and make sound independent decisions. - Experience with large data sets (Excel and Google Sheets). - Fantastic attention to detail. - Problem-solving skills, as well as the ability to use good judgment and make sound independent decisions. - Self-motivated, independent, resourceful, and curious. - Strong interpersonal and communication skills. - Tech-savvy. - Well-developed ability to speak, read, comprehend, and write English. Benefits - Multiple Medical, Dental & Vision plans. - 401k with company match and immediate vesting. - Generous paid time off package and 11 paid holidays. - And much more!

• Lead and conduct in-depth investigative research to support client deliverables, intelligence reports, proofs of concept, and ad hoc research requests • Evaluate, analyze, and synthesize information from diverse regulatory, legal, and open sources to provide clear narratives regarding platform risk and emerging abuse patterns • Serve as a senior reviewer for high-priority reports and data deliverables, editing others’ writing in keeping with organizational style to ensure accuracy, clarity, and actionable insights • Partner closely with Data Integrity teams to map new risk networks and conduct ongoing network integrity checks to ensure data accuracy • Perform comprehensive legal and regulatory research across a wide variety of high-risk subject areas and jurisdictions (e.g., healthcare, telemedicine, financial services, gambling, adult content) • Decisively answer internal analyst questions, provide final risk decisions for clients, and serve as a central point of contact for complex, high-risk escalations • Help design, build, and maintain internal knowledge bases and team-specific resource libraries with an emphasis on usability and consistency • Act as a subject-matter expert for payments-related risk, including payment facilitation models, merchant risk, evolving fintech/regulatory expectations, and social media and e-commerce platforms • Track and interpret regulatory, enforcement, and industry developments, integrating insights into team resources, training materials, and workflows • Represent the Research function in internal and external meetings, advising Sales and Product teams on ecosystem trends, product opportunities, or policy limitations • Mentor and support junior researchers, analysts, and specialists through formal peer review, coaching, and the development of training materials

• Lead and conduct in-depth investigative research to support client deliverables, intelligence reports, proofs of concept, and ad hoc research requests. • Evaluate, analyze, and synthesize information from diverse regulatory, and open sources to provide clear narratives regarding platform risk and emerging abuse patterns. • Serve as a senior reviewer for high-priority reports and data deliverables, editing others’ writing in keeping with organizational style to ensure accuracy, clarity, and actionable insights. • Partner closely with Data Integrity teams to map new risk networks and conduct ongoing network integrity checks to ensure data accuracy. • Perform comprehensive legal and regulatory research across a wide variety of high-risk subject areas and jurisdictions (e.g., healthcare, telemedicine, financial services, gambling, adult content). • Decisively answer internal analyst questions, provide final risk decisions for clients, and serve as a central point of contact for complex, high-risk escalations. • Help design, build, and maintain internal knowledge bases and team-specific resource libraries with an emphasis on usability and consistency. • Act as a subject-matter expert for payments-related risk, including payment facilitation models, merchant risk, evolving fintech/regulatory expectations, and social media and e-commerce platforms. • Track and interpret regulatory, enforcement, and industry developments, integrating insights into team resources, training materials, and workflows. • Represent the Research function in internal and external meetings, advising Sales and Product teams on ecosystem trends, product opportunities, or policy limitations. • Mentor and support junior researchers, analysts, and specialists through formal peer review, coaching, and the development of training materials.

• Data Science & Applied ML: Research, prototype, and develop ML and LLM-based models to solve complex business problems, with a current focus on risk detection and prioritization • Wrap models into production-ready APIs and integrate them into our core product • Ensure model outputs are interpretable — translating predictions into actionable reason codes for end users • Partner directly with operational teams to gather feedback, refine features, and improve model relevance over time • Data Engineering: Design, build, and maintain scalable pipelines to ingest data from disparate sources into our data warehouse/lake • Implement robust data validation, quality checks, and transformation workflows across raw, curated, and serving layers • Build and maintain curated datasets optimized for both analytics and model training use cases • MLOps & Production Ownership: Implement and maintain CI/CD pipelines for both data workflows and ML model deployment across environments • Monitor pipeline latency, data drift, and model performance in production; design alerting and retraining triggers • Own the business outcomes of your models — define success metrics, track ROI, and iterate based on real-world efficacy • Manage infrastructure as code and containerized deployments to ensure reproducible, environment-consistent releases

Role Description The Key Account Executive for PRS is a hybrid hunter and account manager. This person first hunts for new logo business, driving net-new revenue with large enterprise accounts and advancing pipeline from prospecting through close on complex, multi-stakeholder deals. Once an account is won, the same person rolls into the account manager responsible for the add-on growth and retention of the book of business they create. Success requires strong enterprise sales acumen, including navigating complex organizations, conducting deep account research, and bringing a differentiated point of view to each interaction. The role demands comfort engaging senior executives as well as working through procurement and contract details. This is a software-plus-services sale. The Key Account Executive must clearly articulate both platform capabilities and the depth of LegitScript’s analyst and regulatory expertise, tying solutions to measurable business outcomes and building alignment across stakeholders. After close, the Key Account Executive does not hand the relationship off. They become the long-term owner of the account, accountable for retaining the business, deepening adoption, and expanding revenue through add-on solutions across the book they build. Success in this role means winning new logos and then growing them into durable, expanding accounts. Qualifications - 7 or more years of enterprise B2B sales experience, with a demonstrated track record of closing six- and seven-figure deals. - Proven ability to navigate multi-stakeholder sales cycles involving legal, compliance, product, and executive decision-makers. - Demonstrated success not only closing new business but also retaining and expanding existing enterprise accounts, with measurable growth of a managed book over time. - Experience selling software-plus-services solutions, ideally in compliance, risk, e-commerce, healthcare, payments, or regulatory technology. - Strong business acumen: the ability to understand a client's P&L, regulatory exposure, and strategic priorities and connect them to LegitScript's value proposition. - Executive presence. Comfortable presenting to and building relationships with VP, SVP, C-Suite, and Board-level stakeholders. - Skilled in consultative, research-driven sales. You prepare for accounts. You do not wing it. - Experience managing and negotiating enterprise contracts, including MSAs and SLAs. - Strong written and verbal communication skills. Clear, confident, and direct. Requirements - Familiarity with Miller Heiman, Korn Ferry or a comparable structured sales methodology. - Experience with Salesforce CRM for pipeline management and forecasting. - Prior cross-functional work with engineering, product, or operations teams as part of a complex sale. - Background in navigating global companies within the online platforms, marketplaces, and digital ecosystems industry preferred. Benefits - Competitive compensation. - Flexible work options. - A team that's genuinely invested in your success.

• Lead the platform engineering team: own its delivery, reliability commitments, health, and the growth and career development of its engineers, while remaining hands-on in the infrastructure and tooling yourself • Make LegitScript’s infrastructure auditable: own environment separation, change control, access management, and audit logging so that changes to production are traceable and defensible, and so the controls hold up to the Secure SDLC Policy, the Change Management Policy, and SOC 2 evidence requirements • Drive the migration to a standardized Kubernetes deployment path, delivered incrementally at natural replacement points while maintaining operational continuity for the teams and services that depend on it • Build and own the developer tooling and self-service deployment paths that let engineers ship application code to production without hand-managing infrastructure: the paved road, the golden paths, and the guardrails that make the safe way the easy way • Own and improve the CI/CD pipeline and its controls, including branch protection, required peer review, automated security and quality testing, and gated deployment, so the pipeline enforces our engineering and security standards at scale • Establish infrastructure-as-code standards in Terraform and bring manual or unmanaged production changes under version control and change management, eliminating the drift that creates technical debt and audit gaps • Reduce business-as-usual toil through automation and replatforming, so that volume growth stops being a headcount equation and engineering capacity shifts toward higher-value work • Own reliability, monitoring, alerting, and incident response for infrastructure as first-class concerns; serve as an escalation point and coordinate response for infrastructure incidents • Hold the boundary with the application platform: provide the infrastructure substrate and tooling that the application-platform and domain teams consume, and partner with the Staff Engineer who owns that platform rather than duplicating or absorbing their scope • Set and enforce the standard for infrastructure code quality, testing, documentation, and review, and raise the bar for the engineers and partners who work in the platform through clarity and example • Manage cloud cost and capacity deliberately, making the tradeoffs between performance, reliability, and spend explicit rather than incidental • Foster a culture of accountability, collaboration, and continuous improvement.

• Own the architecture, scalability, and reliability of the certification platform • Own the quality and technical realization of the certification product experience • Shape the roadmap in partnership with the Certification Innovation Manager and the Director of Certification Strategy • Work directly with the merchants and advertisers who use the portal • Establish and enforce Salesforce engineering governance • Define architectural standards • Lead modernization while maintaining operational continuity • Own security and reliability for an externally facing portal • Design and own integrations between the certification platform and LegitScript’s broader CRM, APIs, and third-party systems • Foster improvements to the Certification Console and internal Salesforce tools

Role Description The Analyst is responsible for the accurate analysis and classification of assigned websites, products, and/or merchants. They use open-source intelligence, proprietary tools, and industry best practices to identify potential areas of risk or non-compliance. By identifying potentially risky, illegal, or otherwise violative activities, the Analyst contributes directly to LegitScript’s mission of making the internet and payment ecosystems safer and more transparent. They work in a fast-paced environment and are comfortable balancing competing priorities and delivering their work within deadlines. - Analyze, assess, and/or classify certification applicants by using open-source intelligence, proprietary tools, and industry best practices, and leveraging contextual data. - Understand and utilize the various tools and resources necessary to perform regular program tasks. - Make quick, accurate analytical decisions based on information that is, at times, ambiguous. - Summarize analysis findings in clear, concise written reporting. - Submit reports, adhering to your program’s reporting standards, within strict deadlines. - Escalate questions to appropriate colleagues using sound judgment. - Assist with other projects and tasks when assigned to do so by the Manager. - Assist in the maintenance of program documentation as directed by Senior Analysts and the Manager. - Exhibit a growth mindset by being open to feedback, embracing change as an opportunity. - Conduct online background investigations of applicants, review their website content for problematic products and policies, and conduct compliance reviews to determine applicants’ eligibility for LegitScript certification. - Regularly communicate with client(s), in coordination with Manager, via email, phone, or video conference as needed. - Monitor billing and payment status, escalating internally when appropriate. Qualifications - Ability to work in a dynamic market with a continuous improvement mindset. - Comfortable accepting feedback for overall growth. - Excellent time management and prioritization skills. - Ability to use good judgment and make sound independent decisions. - Experience with large data sets (Excel and Google Sheets). - Fantastic attention to detail. - Problem-solving skills, as well as the ability to use good judgment and make sound independent decisions. - Self-motivated, independent, resourceful, and curious. - Strong interpersonal and communication skills. - Tech-savvy. - Well-developed ability to speak, read, comprehend, and write English. Benefits - Multiple Medical, Dental & Vision plans. - 401k with company match and immediate vesting. - Generous paid time off package and 11 paid holidays. - And much more!

• The Analyst is responsible for the accurate analysis and classification of assigned websites, products, and/or merchants. • They use open-source intelligence, proprietary tools, and industry best practices to identify potential areas of risk or non-compliance. • By identifying potentially risky, illegal, or otherwise violative activities, the Analyst contributes directly to LegitScript’s mission of making the internet and payment ecosystems safer and more transparent. • They work in a fast-paced environment and are comfortable balancing competing priorities and delivering their work within deadlines. • Analyze, assess, and/or classify merchants by using open-source intelligence, proprietary tools, and industry best practices, and leveraging contextual data • Understand and utilize the various tools and resources necessary to perform regular program tasks. • Make quick, accurate analytical decisions based on information that is, at times, ambiguous • Summarize analysis findings in clear, concise written reporting • Submit reports, adhering to your program’s reporting standards, within strict deadlines • Escalate questions to appropriate colleagues using sound judgment • Assist on other projects and tasks when assigned to do so by Manager • Assist in the maintenance of program documentation as directed by Sr. Analysts and Manager • Engage in behaviors aligned with LegitScript’s core values: Be Awesome, Be Open, Be Thoughtful, Be Invested

• Draft, review, and negotiate a wide range of customer and vendor commercial agreements • Serve as a trusted business partner to sales, account management, product, and operations teams • Maintain and continuously improve the company’s contract templates, playbooks, and standard fallback positions • Manage and track the contract lifecycle using the company’s contract management platform • Identify, assess, and advise on potential litigation exposure • Manage pre-litigation disputes and demand letters • Develop and implement strategies to minimize litigation risk • Monitor legal and regulatory developments relevant to the company’s business • Provide legal support to the HR team on a range of employment matters • Assist in building and scaling legal team processes and infrastructure