Role Description What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that you get all the earning potential of a trillion-dollar industry without having to give up the security of your current position. Pay off your house early, take the vacations your family deserves, or save for early retirement. 20 hours per week, from home, is all it takes to learn a new skill that could change everything! Through providing personalized benefits solutions, you’ll be the architect of your client’s security tomorrow. In this role, you can expect to: - Converse virtually with clients, weaving financial strategies that empower. - Cultivate client bonds that stand the test of time. - Ride the crest of industry trends, fortifying your knowledge. - Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Requirements - Calling and receiving calls from clients - Scheduling appointments with clients who request our benefits - Presenting and explaining insurance products and benefits packages virtually - Completing applications for insurance products - Attending ongoing, optional training sessions Benefits - Work virtually, from anywhere - Comprehensive training provided - A fun, energetic, and positive team environment - Rapid career growth and advancement opportunities - Weekly pay Company Description Global Elite Empire Consultants is a third-party recruiter, not an insurance agency. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Client support • Serve as a primary support contact for the collection, quoting, and presentation process for prospective and existing clients • Assist with new client onboarding, implementation, and ongoing benefit administration coordination • Create and maintain client-facing materials such as benefit guides, proposal comparisons, and enrollment documentation • Monitor and follow up on open service issues to ensure timely resolution and a high level of client satisfaction • Technology support • Maintain accurate CRM records, including prospect/client activities, documentation, and pipeline updates • Maintain and update benefit administration systems (e.g., Employee Navigator) and internal operational platforms • Prepare insurance proposals using internal and carrier quoting platforms (fully insured, level-funded, and ancillary) • Monitor quote status and proactively follow up with carriers, vendors, and internal stakeholders to ensure timely delivery • Enrollment and renewal support • Collect, organize, and manage documentation including census data, renewal materials, benefit plans, and underwriting requirements • Support annual renewals by gathering updated data, coordinating timelines, and assisting with analysis and proposal development • Coordinate enrollments, eligibility updates, and service requests with carrier and vendor partners • Support open enrollment processes, including tracking deadlines, preparing materials, and assisting with client communications

Role Description - Assist clients on all inquiries via live chat or email - Ensure efficient and excellent customer service experience provided - Be well equipped with the Company's platform/product including keeping abreast of general market conditions - Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients - Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management - Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time - Continuously seek improvement to enhance team’s performance and work efficiency including overall work process Qualifications - Ideal candidate possesses a bachelor degree in finance / economics / mathematics or any related capacity - Minimum diploma in business administration or business management with keen and sharp eye for numbers - Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email) - Advantageous for candidates with experience working in financial institutions, fintech - Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position - Proficient in English & Burmese in communication and writing in order to liaise with dedicated market counterparts - Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms - Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance - Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm / 4pm-1am / 12am-9am) Benefits - Study Growth Fund: We support your professional development and continuous learning - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company - Internal Mobility: Grow with us - Your long-term development is important to us. We offer internal job opportunities to help build your career path

• Gestion de flux multicanaux : appels entrants, SMS et emails • Assistance aux utilisateurs (moniteurs, élèves) rencontrant des problématiques liées : à l’application, aux examens, au parcours de formation • Suivi des demandes et coordination avec les équipes internes si besoin