Role Description We are expanding our remote team and are seeking detail-oriented individuals to assist with client support and administrative coordination. This role focuses on organizing service requests, maintaining accurate records, communicating with clients, and ensuring a smooth experience throughout the service process. This opportunity is well suited for individuals who are organized, dependable, communicate effectively, and enjoy working independently while collaborating with a remote team. - Coordinate client requests and service arrangements based on individual needs and preferences - Research available options and prepare recommendations when appropriate - Confirm and verify service details to ensure accuracy - Communicate professionally with clients through phone, email, and online messaging platforms - Assist with updates, modifications, and general client inquiries - Maintain accurate records, documentation, and scheduling information - Follow established procedures and company guidelines - Participate in training Qualifications - Must be at least 18 years of age - Authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or eligible countries within Latin America - Strong written and verbal English communication skills - Excellent organizational and time management abilities - Comfortable using email, online platforms, and digital communication tools - Reliable internet connection and access to a smartphone; computer access is strongly preferred - Ability to work independently and manage multiple tasks efficiently Benefits - Remote work environment - Flexible scheduling - Comprehensive onboarding and ongoing training - Collaborative and supportive team environment

Role Description We are seeking a dependable and organized Remote Client Services Coordinator to join our growing team. This fully remote position is ideal for individuals who enjoy helping others, staying organized, and managing multiple responsibilities in a professional environment. If you are detail-oriented, communicate effectively, and enjoy working independently while providing outstanding client support, we encourage you to apply. In this role, you will serve as a primary point of contact for clients by: - Coordinating appointments - Organizing schedules - Maintaining accurate records - Providing timely updates throughout the service process - Assisting with managing calendars - Responding to inquiries - Confirming important information - Ensuring that all details are accurately documented Your ability to stay organized and prioritize tasks will help create a smooth and efficient experience for both clients and internal team members. The ideal candidate is self-motivated, dependable, and comfortable working in a remote environment. You should possess: - Excellent written and verbal communication skills - Strong attention to detail - The ability to manage multiple priorities while maintaining a high level of professionalism - Confidence using email, online scheduling platforms, and digital collaboration tools - A willingness to learn new systems Qualifications - Excellent written and verbal communication skills - Strong organizational and time management abilities - High level of attention to detail - Ability to prioritize multiple responsibilities and meet deadlines - Comfortable working with online software, email, and digital communication platforms - Self-motivated with the ability to work independently - Professional, dependable, and customer-focused - Previous experience in customer service, administrative support, scheduling, office coordination, reception, or related roles is beneficial but not required Requirements - Comprehensive training, resources, and ongoing support are provided to help you succeed Benefits - Flexible scheduling - A supportive remote work environment - Opportunities to develop valuable professional and organizational skills - Contributing to a team committed to providing exceptional client service

Role Description This position will be field based within the Tri-State Region (NJ, NY, CT, RI). As a Professional Services Veterinarian for our company, you embody our unconditional commitment to healthier animals by acting as coach, leader, and advisor to our internal and external customers. We provide our Professional Services Veterinarians with a culture of support, development, and continuous learning to assure we reach our shared goals. Responsibilities: - Function as an integral member of the Regional Leadership Team supporting territory managers by demonstrating and conveying the value and benefits of our company's Animal Health portfolio through: - Preparation and delivery of technical lectures on our product line to key customers, strategic accounts, and professional veterinary organizations. - Offering solutions that align with customer needs and business priorities. - Partner with Regional Sales Manager to develop and execute effective business strategy to reach and exceed regional and organizational priorities for lasting success. - Meet with key opinion leaders in both clinical and university settings to discuss our company's Animal Health portfolio as well as potential new business opportunities. - Represent our company's Animal Health at veterinary schools and veterinary associations and conferences. - Serve as the region’s technical expert, evaluating regional and individual technical training needs of the sales representatives and coaching sales representatives in technical selling skills. - Collaborate with R&D, Learning and Development, Marketing, Veterinary Insights & Medical Affairs, and Sales to achieve organizational priorities. Qualifications - Doctor of Veterinary Medicine (DVM/VMD) degree. - Minimum 5 years experience in clinical companion animal veterinary practice. - Ability to take complex issues and translate into easily comprehensible content for respective audiences. - Experience presenting in front of a variety of audiences with different levels of medical knowledge. - Excellent oral and written communications skills. - Competency in MS Office (Word, PowerPoint, Excel). - Must be able to work effectively with our customers, internal and external. Requirements - Experience with companion animal vaccines, parasiticides, and therapeutics. - Applicable advanced degrees and research experience. - Delivery of training or instruction within a structured organization. - Leadership and/or management experience. Benefits - Comprehensive package of benefits including medical, dental, vision healthcare and other insurance benefits (for employee and family). - Retirement benefits, including 401(k). - Paid holidays, vacation, and compassionate and sick days. - Annual bonus and long-term incentive eligibility, if applicable.

Role Description Scale to Win is hiring a Product Designer to lead end-to-end design for high-impact product initiatives. The Client Experience Support Associate plays a pivotal role in Scale to Win's Customer Success Team by ensuring our progressive partners receive fast, high-quality, and technically sound support during mission-critical campaign moments. This position requires deep product knowledge, exceptional communication, and the operational agility to navigate complex client needs with urgency and precision. Far beyond a traditional troubleshooting position, this role directly drives the operational excellence of our entire client experience. You will be highly instrumental in shaping scalable support systems, designing comprehensive training materials, and developing client enablement resources to empower our rapidly growing user base. Core Responsibilities - Utilize and manage HubSpot to resolve tickets from Scale to Win clients. - Iterate and build upon our client response channels to ensure that Scale to Win responds/acknowledges all customer success inquiries as quickly as possible, ideally within 15 minutes. - Help to develop emails and canned responses to promote high-quality standards in all client communication. - Become proficient in answering in-depth tech-related questions through an expansive knowledge of our tools and telephony industry. - Train new clients and support existing clients as needed over Zoom as part of their onboarding (manage both one-on-one and group sessions). - Improve upon current training materials, plus work to identify any training gaps and design new materials to fill those gaps. - Support Client Success Managers in their day-to-day activities, such as phone registrations, client communication/triaging, or project work. Qualifications - Strong commitment to progressive values and desire to help the left win. - Knowledge and experience with texting and dialing tools and/or experience in the telephony industry (e.g., phone number registrations). - The ideal candidate has 1-2 cycles of experience as an organizer and has worked successfully with organizing tools in the field. - Familiarity with Slack, Google Drive, email ticketing, and CRM software. - Strong problem-solving and critical-thinking skills. - High bias towards keeping your commitments, always ensuring follow-through. - Flexibility and adaptability; the position may evolve, and your responsibilities may shift over time. - Comfort working in fast-paced, start-up environments and the ability to navigate complex and nuanced situations. Requirements - Term: This is a temporary, full-time exempt role that will end on November 3, 2026. - Compensation: $70,000 annualized base salary. As part of our commitment to equity, salaries are non-negotiable: everyone in the same role receives the same salary. - Schedule Requirements: - This role features a dynamic, multi-phase schedule designed to support operations around Election Day (November 3rd). - Start date through October 18th, you will work Sunday through Thursday from 8:00 a.m. to 6:00 p.m. PT. - Between October 19th and November 3rd, the schedule shifts to seven days a week, consisting of shorter 4- to 5-hour daily shifts (subject to change based on real-time support needs). - As an exempt employee, you are expected to fulfill the professional responsibilities of the role within this campaign-driven schedule without eligibility for overtime pay. Benefits - Ten paid company holidays and two floating holidays. - A paid-time off policy that includes 1.5 vacation days (12 vacation hours) per month of employment, plus six total paid sick days. Both vacation days and sick days are granted as a lump sum at the start of your term of employment. The full Company policy is available upon request. - Remote working with flexible working conditions and a company-provided computer. Interview Process + Timeline - Submit application - Hiring Manager Interview - Panel Interview - Co-CEO Meet & Greet - Reference Checks The position will be open until filled, and applications will be reviewed on a rolling basis. Applicants must be currently authorized to work in the United States on a full-time basis. At this time, we’re unable to sponsor or take over sponsorship of employment visas. Interview Accommodations Scale to Win is committed to providing all candidates a respectful and inclusive interview process. If you require any accommodations to fully participate in the interview process—such as alternative formats, extended time, assistive technology, or other support—please let us know. You can request accommodations by emailing peopleops@scaletowin.com. Scale to Win is an equal opportunity employer. In keeping with our beliefs and goals, no applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.