• fill and counts medications • perform varied activities and moderately complex administrative/operational/customer support assignments • perform computations • ensure inventory levels are adequate for dispensing by working with inventory supply team • work remotely and report to a leader in the Failed Claims department • identify work expectations and quality standards • follow standard policies that allow for some opportunity for interpretation/deviation or independent discretion

Role Description The Patient Support Coordinator is responsible for creating an outstanding experience at every interaction for both new and existing customers through collaboration with the dental offices being supported. The team should have or be prepared to learn dental terminology and procedures to support the education of our patients and the completion of their care. - Effectively communicate with patients who need to complete dental treatment or have questions regarding dental needs and scheduling their appointments. - Handle high volume of calls regarding Denti-Cal, Medicaid, HMO, PPO, and other Insurances. - Effectively navigate systems to lookup existing patients’ information in our dental systems. - Conduct aggressive outbound calls and follow-ups on patients with incomplete care, including any missed or cancelled appointments. - Foster strong, professional, and positive communication with all peers and customers, including dental office team members being supported. - Surpass quality assurance, productivity, and dependability expectations. - Follow best practices and adhere to pre-approved procedures in escalating patient concerns. - Educate new and existing customers on any available plans, products, and services. - Ability to multi-task, including knowledge of multiple plans and different levels of benefits within each plan. - Use analysis and solid commitment to solve customer problems, working independently and making solid decisions. - Possess an assertive work ethic and be comfortable overcoming objections aimed at increasing performance conversions. - Willing to engage in a high-energy and collaborative work environment with an accessible and knowledgeable Leadership Team. - Ability to remain focused and productive each day, even though tasks may be repetitive. - Act as an extension of the dental offices located nationwide. - Support building provider schedules through partnership with the offices they support. - Managed to KPIs regarding inbound and outbound calls and appointment bookings. - Experience with using Denticon and Genesys is highly preferred. - Must be available to work Monday – Friday remotely with a private workspace and secure internet connection adhering to policies. Qualifications - Must be available from 7AM – 6PM Eastern, Central, and Pacific time. Benefits - Paid Time Off (PTO) - Medical and dental insurance - Vision coverage - 401K plan - Highly competitive salaries - KPI based incentive programs - Outstanding professional training - Exceptional growth and career advancement opportunities

Role Description Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Responsibilities - Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes. - Coordinates order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays. - Maintains pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness. - Monitors inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations. - Resolves routine service issues and escalates complex exceptions to support compliant handling and timely issue closure. - Collaborates with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs. - Contributes to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services. Qualifications - High School Diploma/GED or equivalent experience required. - 2+ years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required. - Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred. Benefits - Compensation, benefits, and resources that enable a highly inclusive culture. - Traditional offerings like medical, dental, and vision care. - Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness. - Support for working families, including backup dependent care, adoption assistance, infertility coverage, and family building support. - Behavioral health solutions, paid parental leave, and paid caregiver leave. - Variety of training programs, professional development resources, and opportunities for mentorship. - Participation in employee resource groups, volunteer activities, and much more. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned. Affiliated Companies - Value Apothecaries Inc

Role Description The Medication History Pharmacy Technician at PipelineRx (now a part of Evernorth Health Services) supports Remote Pharmacy Services by collecting and documenting accurate patient medication histories, assisting pharmacists, and performing related clinical and administrative tasks. Shift: You will be required to work anywhere from 3a - 11p, Sun – Sat. Main Duties - Gather and verify complete medication lists and patient allergies. - Document all medication details in electronic records. - Interview patients/caregivers and consult pharmacists to resolve discrepancies. - Assist with quality assurance data, clinical services, order handling, and support pharmacists with data entry and insurance claims. Qualifications - State Pharmacy Technician License - National Pharmacy Technician Certification required. - 2+ years Pharmacy Technician experience; 1+ year with Medication Reconciliation/History in hospitals. - Preferred: Prescription data entry and project coordination experience. - Strong computer skills - Experience with Epic, Cerner and/or MediTech. - Ability to work independently or within a team. - Strong communication, interpersonal, and technology skills; emergency availability. Requirements - You will be required to have reliable internet connectivity provided through a wired ethernet connection. A mobile or hot spot environment is not acceptable. - You may need to purchase an Ethernet cord depending on your current setup. - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Day 1 medical insurance - 401(k) plan with employer match - Paid Time Off - Competitive Benefit package - Growth and Advancement opportunities - Hourly rate of 17.75 - 25 USD / hourly, depending on relevant factors, including experience and geographic location. - Eligible to participate in an annual bonus plan. - Comprehensive range of health-related benefits including medical, vision, dental, and well-being and behavioral health programs. - Company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.