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Washington University in St. Louis logo
Washington University in St. Louis

Located in St. Louis, Missouri, Washington University in St. Louis is an award-winning institution of higher education dedicated to excellence in learning, teac

Billing/Scheduling Associate I – Psychiatry

Location

United States

Posted

3 days ago

Salary

$16 - $22 / hour

Seniority

Mid Level

High SchoolEnglish

Job Description

Billing/Scheduling Associate I – Psychiatry

Washington University in St. Louis

• Obtain insurance information • Complete referral forms • Counsel patients on financial assistance over the phone or by email • Schedule and coordinate patient appointments over the phone or by email • Communicate with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests • Review schedule for new patients, updating when necessary • Cover patient incoming clinic calls as needed • Perform daily edits and changes to provider scheduling templates • Address in-basket messages, appointments in work queues, and worklists in Epic • Work with Relatient patient reminder system results and contact patients or make scheduling changes • Maintain Handholder matrix • Perform other duties as assigned

Job Requirements

  • High school diploma or equivalent high school certification or combination of education and/or experience
  • Experience in a medical office setting is essential to this position
  • Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (1 Year)
  • Epic Applications
  • Financial Information
  • HIPAA Compliance
  • Insurance
  • Interpersonal Communication
  • Microsoft Office
  • Organizing
  • Patient Communications
  • Physician Communications
  • Prioritization
  • Scheduling

Benefits

  • Up to 22 days of vacation
  • 10 recognized holidays
  • Sick time
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance
  • Free Metro transit U-Pass for eligible employees
  • Defined contribution (403(b)) Retirement Savings Plan starting at 7%
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians
  • 4 weeks of caregiver leave to bond with your new child
  • Family care resources

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