Washington University in St. Louis

• Performs advanced follow-up on insurance billing and collection activities • Makes collection calls • Verifies accuracy and completeness of insurance records • Utilizes Epic, system tools, and payer websites for claims submission • Contacts insurance companies and collection agencies • Supports customer service unit in answering billing questions • Assists with training new staff • Meets Quality Assurance and efficiency standards for working invoices

• Collects, analyzes and maintains cost data to produce quarterly and annual financial reports used by management • Assists in development, preparation, review and evaluation of annual strategic planning project and budgeting process • Develops and prepares presentation of complex financial results to administration relative to clinical study revenue • Ensures accuracy and thoroughness of reports along with retaining them for future reference and development • Designs/implements database applications for billing and invoicing using variety of FIS/FOCUS/IDX related applications • Prepares and reviews monthly sponsor billing for clinical research • Tracks revenue and outstanding invoices • Act as backup to process documents related to reimbursement of employee expenses • Examines financial data to project short and long-term outcomes for clinical research • Participates in the development, preparation, review, and evaluation of new processes related to external clinical study payments

Title: Medical Secretary II - Neurology Location: Saint Louis United States Job Description: Scheduled Hours 40 Position Summary Position works either remotely or in an area with no patient contact and performs secretarial duties, such as typing medical dictation, preparing spreadsheet/report formats, filing, etc. Job Description Primary Duties & Responsibilities: - Types reports, agendas and other documents using PC-based software for scheduling, spreadsheet analysis, budget/finance reports, clinic statistical data, etc. - Transcribes medical documents, such as letters, correspondence, medical record notes, nurse's notes and manuscripts. - Maintains medical records and notes. - Answers telephones, takes messages and forwards to appropriate persons. - Maintains the daily appointment schedule for visitors and patient office visits. - Maintains file system, including retrieval, copy and disposal of files. - Maintains memberships, societies, licensures and curriculum vitae. - Coordinates programs, such as residency, student clerk-ship work-study services and interoffice clerical functions. - Assists administrative/physician staff during peak times, vacations/illnesses. - Greets visitors and routes incoming mail. - Performs other duties as assigned. Working Conditions: Job Location/Working Conditions - Normal office environment. Physical Effort - Typically sitting at desk or table. Equipment - Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Medical Office Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Communication, Decision Making, Medical Terminology, Microsoft Office, Results Reporting, Spreadsheets, Working Independently Grade G06-H Salary Range $17.87 - $27.06 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal - Up to 22 days of vacation, 10 recognized holidays, and sick time. - Competitive health insurance packages with priority appointments and lower copays/coinsurance. - Take advantage of our free Metro transit U-Pass for eligible employees. - WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness - Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family - We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. - WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

• Formulates grant and study budgets according to established norms, enters documentation, secures approvals and establishes multidisciplinary research project control • Authorizes expenses on grant studies and related departmental or project study accounts • Processes documents such as check requests, travel documents, purchase orders, and invoice statements • Records, maintains, and processes functions related to various equipment used in accounting processes • Processes payroll and appointments for academic and staff personnel • Maintains departmental personnel files and assists with benefits administration • Distributes and screens mail, routing to appropriate staff • Copies documents for distribution for signature

• Develop, implement, and maintain computer algorithms for analyzing structural and functional MRI data for neuroimaging-related neuroscience research purposes. • Assist with design and ongoing development of custom software necessary to implement computer algorithms. • Process existing neuroimaging data and perform robust quality assurance. • Database management for neuroimaging studies. • Prepare program descriptions and documentation both for newly developed and existing analysis software for the purpose of processing and analyzing neuroimaging data. • Develop and apply advanced statistical and analytical approaches to neuroimaging and related data using software programming tools (e.g., Linux, MATLAB, Python, R routines). • Transfer files to appropriate server and maintain study neuroimaging database. • Miscellaneous tasks related to laboratory neuroimaging analyses goals

• Perform insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges • Review patient accounts to verify information including insurance, eligibility, invoice resolution, correspondence, and requests for additional information • Utilize Epic, system tools, and payer websites for claim submission, status, attachments, eligibility, and inquiry • Make collection calls to insurance companies and/or patients • Contact insurance companies regarding posting payments and collection agencies about payment reports • Support customer service unit in answering billing and collection questions • Assist with training new staff and special projects • Consistently meet Quality Assurance standards and work efficiency metrics

• Plays a vital role in the sponsor project life cycle ensuring research proposals adhere to sponsor guidelines • Supports faculty, center directors, and staff throughout the pre-award stage of sponsored projects, including proposal preparation and submission • Manages a portfolio of faculty post-award and payroll sourcing activities with minimal supervision for a research-intensive department • Provides oversight and day-to-day management of research administration • Performs pre-award job duties in response to specific proposal guidelines for complex proposals • Works with faculty in proposal preparation and submission • Manages budgeting, analysis, and justifications for proposals • Acts as liaison between the Chair, Faculty, and Department Administrators • Stays current on federal and university developments regarding research administration and regulations • Monitors and works with PI to submit annual agency reports • Oversees and coordinates proper transfer of PI grants and contracts • Serves as responsible for the closure of complex sponsored projects accounts • Coordinates the necessary support with internal and external requests for grant-related information

• Partner with University stakeholders to understand key use-cases and requirements • Perform complex research, analyze technology, consult vendors, and apply best practices • Evaluate potential risks to the service and applications • Advise end users on application best practices and functionality on complex applications • Respond to and resolve complex incidents/requests submitted by customers • Create and maintain documentation related to services • Plan, review, coordinate, and socialize impact of vendor managed application upgrades • Engage regularly with vendors to understand application product release roadmaps • Validate, test, and implement solutions • Develop complex test plans as needed

• Assists in preparation of financial and budget reports, forecasts and annual reports • Collects data and reporting according to established organizational accounting procedures • Compiles financial, operating and special reports/studies as directed • Prepares/presents analyses of ongoing and proposed projects/studies including costing and financial projection models • Assists in development of short/long term strategic financial operational plans • Verifies department accounting record entries, journals and postings • Explains organizational policies/procedures to department accounting/finance staffs • Acts as backup for department accounting/purchasing functions

• Handles incoming calls to departments centralized appointment scheduling lines. • Communicates changes to physician master schedules with the department of Surgery. • Updates scheduling protocol and manual as needed. • Monitors ACD reports daily. • Manages staffing, personnel issues, reporting and planning. • Assists with front desk duties in clinical practice as needed.