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Clinical Research Patient Engagement Specialist – Psychiatry

Research AnalystResearch AnalystPart TimeRemoteMid LevelTeam 51-200Since 2018H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishGoogle Cloud Platform

Job Description

Clinical Research Patient Engagement Specialist – Psychiatry

Javara

• Promote the mission of Javara with a primary guiding principle of patient safety and well-being and building and maintaining a culture that combines the highest standard of integrity with excellence to all those Javara serves. • Ensure patient engagement team safety, regulatory compliance, and that Javara’s standard operating procedures and guidelines are followed, as well as ensuring that it complies with all FDA, ICH/GCP Guidelines and state and local laws and regulations. • Oversee uniform application of patient engagement technology systems, policies, and procedures. • Conduct telephone and in-person prescreening of prospective participants for psychiatric and central nervous system (CNS) clinical trials, with a primary focus on Major Depressive Disorder (MDD). • Build trust and establish rapport with individuals experiencing depression and other mental health conditions while maintaining empathy, professionalism, and confidentiality. • Assess eligibility using protocol-specific inclusion and exclusion criteria and accurately document screening outcomes. • Identify and appropriately escalate participant safety concerns, including suicidal ideation or psychiatric deterioration, according to site policies and study protocols. • Collaborate closely with investigators, coordinators, therapists, and referral sources to facilitate timely participant enrollment. • Maintain a compassionate, patient-centered experience while meeting enrollment goals and study timelines.

Job Requirements

  • Required Bachelor’s degree in psychology, social work, counseling, nursing, or a related healthcare field preferred (or equivalent relevant experience).
  • Minimum of 2 years of professional experience working directly with adults diagnosed with Major Depressive Disorder or other serious mental health conditions.
  • Experience in one or more of the following settings: Outpatient behavioral health, Psychiatric practice, Community mental health, Inpatient psychiatry, Crisis services, Clinical research involving psychiatric populations.
  • Demonstrated ability to communicate with patients experiencing depression, anxiety, or other psychiatric symptoms with empathy and professionalism.
  • Experience conducting structured interviews, patient assessments, or clinical screening.
  • Strong documentation and organizational skills with exceptional attention to detail.
  • Comfortable working toward recruitment and enrollment goals in a fast-paced environment.
  • Ability to adhere to and apply SOP’s, GCP’s guidelines and regulations pertaining to clinical trials.
  • Ability to take initiative, problem solve, and work independently.
  • Accountable, dependable and strong commitment to quality of work.
  • Strong written and verbal communication skills.

Benefits

  • Excellent customer service skills.
  • Ability to discuss sensitive topics with patients.
  • Call Center experience a plus.
  • Medical experience a plus.
  • Bilingual in English/Spanish, not required.

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