Role Description We are seeking a talented and driven German-speaking Team Manager to lead a team of Consumer Support Specialists supporting a multinational consumer goods company in the Laundry Homecare and Beauty Care sectors. In this role, you will be responsible for guiding your team to meet and exceed client and company objectives, while driving performance, engagement, and continuous improvement. You will coach, motivate, and develop your team, ensuring they have the tools, skills, and knowledge needed to succeed. Consumer Support Specialists handle complex cases across multiple channels using AI-supported tools and standardized procedures. You will ensure all interactions meet the highest standards of quality, compliance, and consumer experience. As a Team Manager in this project, your daily responsibilities will include: - Manage and monitor team performance, including KPIs, attendance, absenteeism, and attrition - Conduct regular performance reviews, 1:1 meetings, and coaching sessions - Drive performance improvement through feedback, development plans, and structured support - Foster a culture of engagement, collaboration, and accountability - Ensure consistent achievement of quality, productivity, and consumer satisfaction targets - Collaborate with Operations, Quality, Training, and Workforce Management teams - Monitor consumer interactions and ensure compliance with standards and procedures - Support employee development and recognition initiatives - Communicate operational or client issues to relevant stakeholders - Drive continuous improvement in consumer experience and service delivery - Ensure adherence to Global Operating Standards, compliance, and company policies - 2nd level support (including escalation case handling) - Main counterpart for communication with client Qualifications - Native or proficient German (C1/C2) – written and spoken - Fluent English (C1/C2) – written and spoken - Minimum 9 months’ experience in a BPO or contact center environment - Experience in team leadership or supervisory roles is an advantage - Must hold EU citizenship or valid work permit for Greece - Be a local candidate living in Greece (work from home role) Requirements - Strong leadership and people management skills - Excellent communication and coaching ability - Strong analytical and performance-driven mindset - Ability to work in a structured and organized way - Consumer-focused with a strong service orientation - Adaptable and comfortable working in fast-paced environments - High level of professionalism and accountability - Collaborative and positive team player - Interest in Artificial Intelligence (AI) is a plus Benefits - Very competitive wages and stability - Fully paid training - Permanent contract - Private healthcare - Continuous learning/development opportunities - Competitive career opportunities - A safe, friendly, diverse, supporting and technological company - International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit) - EverBetter wellness program (Fitness room in our premises)

Role Description This is a remote position. If words are your superpower, this is your stage. As our Brand Content Strategist, you'll shape how businesses tell their stories—creating messaging that resonates, builds trust, and drives action. From defining a brand's voice to developing compelling campaigns across digital channels, you'll transform ideas into content that people remember. Every project brings a new audience, a new challenge, and another opportunity to help brands communicate with clarity, confidence, and purpose. Key Responsibilities: - Develop and maintain consistent brand messaging, voice, and tone guidelines. - Write content for websites, blogs, newsletters, email campaigns, and social media. - Create messaging frameworks and brand messaging matrices. - Collaborate with marketing, design, and client service teams to deliver integrated campaigns. - Manage multiple client projects and meet established deadlines. - Communicate project progress, risks, and recommendations proactively. - Produce high-quality, on-brand content across multiple marketing channels. - Support marketing initiatives for a diverse portfolio of clients. Qualifications - Minimum 5 years of experience in content writing or copywriting. - Experience developing brand messaging, voice, and tone. - Strong portfolio showcasing website copy, email marketing, blogs, and social media content. - Experience working across multiple brands or clients. - Proficiency with Google Workspace, Asana, Slack, and CRM platforms. - Excellent written communication, editing, and proofreading skills. - Strong project management and organizational skills. - Ability to manage multiple priorities in a collaborative environment. - Experience with the EOS Model™. Requirements - Experience creating scalable messaging frameworks for growing businesses. - Ability to understand different industries quickly and adapt writing style accordingly. - Strong collaboration skills with cross-functional marketing and creative teams. - Proactive approach to problem-solving and continuous process improvement. Benefits - Permanent Work-from-home setup. - Company-provided equipment. - Secondary Wi-Fi Modem. - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits. - HMO on Day 1. - 13th Month Pay. - Monthly Gift Voucher. - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Role Description We're running a paid study on modern shopping habits and brand preferences in the premium menswear space. Our goal is to map how consumers discover, evaluate, and ultimately purchase high-end apparel. Your input will help define what factors drive brand loyalty and shape future retail strategies in this market. You will join a remote video interview to discuss your recent clothing purchases and general retail habits. We will ask you to walk through your decision-making process for selecting specific premium brands over others. You will also review a few brand concepts and share your unfiltered reactions to their messaging. The conversation will focus heavily on your personal style choices and what you value most in high-end apparel. Qualifications - Active purchaser of premium or high-end menswear - Comfortable discussing personal fashion choices and retail habits - Able to articulate why you prefer certain brands over others - Willing to join a remote video call for the conversation Requirements - Discuss your current shopping habits and recent menswear purchases - Explain your preferences for specific high-end clothing brands - Walk us through how you evaluate quality and value in premium apparel - React to different brand positioning statements and marketing concepts Compensation - $133 one-time Company Description Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets. Learn more at terac.com or on YouTube at @jointerac .

Title: Senior Associate Brand Manager, Content & Connections - Kotex® Location: Chicago Commercial Center Full time job requisition id 886167 Job Description: You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. Are you ready to help shape the future of one of the world’s most iconic brands? As a Senior Associate Brand Manager, Content & Connections - Kotex® you’ll be at the forefront of driving brand growth and consumer connection. This role is perfect for a strategic thinker with a passion for storytelling, digital excellence, and cross-functional leadership. Based in the Chicago Commercial Center with a hybrid work arrangement and reporting to the Content & Connection Leader, you’ll bring strategic leadership across media, design, and owned platforms to fuel consumer love and brand equity. In this highly collaborative role, you’ll partner with cross-functional team, including Business Delivery, Agency partners, Search & Content, CEX & Digital, Marketing Operations, and Design, to bring the Kotex® brand to life across every touchpoint. In this role, you will: Lead with vision in communications - Content & Connections Planner: Help with annual planning and oversee in-year PESO execution across national and retail media, including new brand platform rollout. - Data & Measurement Lead: Partner with Integrated Media Lead to build a data-driven culture across audience strategy, measurement, and reporting. - Shopper & Retail Marketing: Own end-to-end strategy, toolkits, and execution across shopper marketing and partner with our digital commerce leads to drive the retail plans. - Search Strategy Lead: Lead holistic paid and organic search (SEO & AEO), driving performance and optimization. - Digital & Social Commerce: Own TikTok Shop and Brand Store strategy, execution, and performance. - Display Media (OLA): Define strategy and lead execution and performance across display. - PDPs & Brand Stores: Co-lead strategy and execution with Brand Discovery team for PdP and Brand Store, ensuring best-in-class execution and performance. - Budget Management: Owner of Advertising & Consumer Promotions budget and mixer. - Pod Integration: Collaborate cross-functionally to drive more integrated national and retail media plans. - Website: Consult on website strategy and execution, ensuring alignment to campaign narratives and brand standards. Responsible for feedback and guidance on creative assets to ensure brand consistency. About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: - Bachelor’s Degree in Marketing/Business related field; MBA preferred. - 5+ years previous business experience; brand management or digital marketing preferred. - Familiarity with brand development planning, innovation, and creative ideation processes. - Experience developing digital marketing strategy and activation plans to deliver effective personalization. - Strong analytical knowledge with ability to analyze results and drive actionable insights. - Ability to influence and deliver compelling communication. - Demonstrated positive energy to effectively represent brand internally and externally. - Must be self-driven, not deadline driven. - Experience working with cross-functional groups (e.g finance, sales, operations, planning). Total Benefits Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com. Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment. Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents. Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website. And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. Veterans and members of the Reserve and Guard are highly encouraged to apply. This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role. #LI-Hybrid Salary Range: 140,320 – 173,360 USD At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only. Primary Location Chicago Commercial Center Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time