• Lead the strategic direction, development, implementation, assessment, and continuous improvement of the General Education curriculum. • Ensure alignment with institutional learning outcomes, competency-based education principles, accreditation standards, workforce needs, and best practices in higher education. • Foster academic excellence by promoting rigorous, student-centered instruction and innovative teaching practices across all General Education courses. • Recruit, mentor, develop, and support a high-performing team of faculty and academic leaders committed to student success. • Champion evidence-based curriculum design, instructional innovation, and interdisciplinary collaboration across the University. • Lead initiatives that improve student persistence, retention, progression, and graduation through proactive academic support and data-informed interventions. • Oversee remediation strategies and student success initiatives that strengthen college readiness and help students overcome academic barriers. • Advance online, hybrid, asynchronous, and technology-enhanced learning while thoughtfully integrating emerging educational technologies and artificial intelligence. • Partner with Institutional Research, Academic Affairs, Student Affairs, Advising, Disability Services, and other university leaders to improve learning outcomes and the overall student experience. • Oversee assessment, accreditation readiness, regulatory compliance, and continuous quality improvement initiatives. • Serve as a key member of the Academic Leadership Team, contributing to institutional strategy, resource planning, and university-wide initiatives.

• Lead and manage all phases of the incident response lifecycle — including scoping, containment, eradication, and recovery — across moderately complex, multi-system environments. • Serve as the primary point of contact for Cowbell Claims Team, breach counsel, Incident Response providers, and policyholders throughout active engagements. • Oversee the work of digital forensics and incident response providers, ensuring timely and accurate analysis of affected systems and environments. • Identify and actively manage scope creep across concurrent engagements, maintaining project timelines and stakeholder alignment. • Schedule, organize, and moderate the briefing of complex forensic findings into clear, actionable reporting tailored to technical, legal, and executive audiences. • Operate with an understanding of Attorney-Client Privilege and Work Product Doctrine, ensuring appropriate handling of sensitive investigation materials in coordination with legal counsel. • Collaborate cross-functionally with claims adjusters, underwriters, and external partners to support accurate incident documentation and coverage determinations. • Contribute to the continuous improvement of Cowbell Resiliency Service’s incident response methodologies, playbooks, and tooling.

• Lead operational execution across multiple schools and leadership teams. • Ensure compliance with regulations and contract requirements, operational efficiency, and sustainability at scale. • Strengthen school leader effectiveness, stability, and succession. • Enable enrollment growth through operational readiness while maintaining a focus on student experience and success. • Partner with SSP to translate account strategy into disciplined, scalable execution. • Support academic improvement by holding school leaders accountable to initiatives established by the Academic Outcomes team who holds academic accountability. • Ensure Connections Academy model is implemented with fidelity and overall alignment to Pearson values.

Role Description Provides real-time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Performs a variety of financial transactions. Provides professional, prompt, and courteous service and respects the confidentiality of members. Directly responsible for the supervision of daily teller activities and reconciliation of ITM checks clearing through the Federal Reserve account. Responsible for balancing all Loomis serviced machines on a rotating schedule. Essential Functions & Responsibilities - Assists tellers with daily activities such as check approvals, locating and correcting errors, and resolving member-related questions. - Monitors and communicates any technical problems with the machines to management. - Shares duties with the back-up Head Teller for reconciliation of the Loomis cash vault and ATM/ITM Keystone drawers for Loomis serviced machines. - Places semi-weekly currency orders and replenishment schedules for Loomis serviced machines. - Works with multiple software programs concurrently to complete transactions, control lane lights, and to control ITM functionality. - Compiles statistical data for the Loomis machines for use in data analysis to determine patterns, transaction volume, and currency replenishment needs. - Maintains the over/short log for the department to be used for statistical data as well as a resource for other departments for dispute and error resolution. - Performs ITM transactions/sessions to accommodate member traffic. - Responsible for the development of positive working relationships within the department in order to provide quality service to the membership. - Attends Head Teller meetings as scheduled and relays information to the department manager and fellow employees as needed. - Performs other job-related duties as assigned. Performance Measurements - Maintain a cohesive, highly trained, motivated staff sufficient to meet daily demands. - Ensures that all tellers are providing friendly, professional, personal service to all members. - Must maintain the Quality Loop average of the current year's corporate goal. - Promote a sales culture within the branch by example. - Coach and develop employees to identify cross-sale opportunities. - Keep management informed regarding key operating issues affecting the branch. - Supports credit union growth by recognizing opportunities to promote Credit Union products to meet members’ needs. - Consistently demonstrate leadership qualities when dealing with staff members and complete tasks in allotted timeframes by exercising effective time management. Qualifications - Experience: One to three years of similar or related experience. - Education: A high school education or GED. - Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. - Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Requirements - Must have excellent written and verbal communication skills and interpersonal skills to interact professionally and effectively with members via video transmission equipment. - Must be comfortable, professional, and friendly on camera. - Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines. - Accurate, detail-oriented, and organized. - Good knowledge and understanding of Credit Union products, services, policies, and procedures. - Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities, including Reg CC and CTR requirements. - Good knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties. - Must be able to use multiple software applications simultaneously. - Must have a basic understanding of Microsoft Excel and an aptitude for technical problem-solving and decision-making abilities. Physical Requirements - Light lifting required. Work Environment - Cube environment with the majority of time sitting at desk using video equipment to interact with members.