AlphaSense logo
AlphaSense

The market intelligence and search platform trusted by over 3,500 leading organizations

Account Manager

Account ManagerSalesFull TimeRemoteLeadTeam 1,001-5,000Since 2011H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$96K - $120K / year

Seniority

Lead

Job Description

Account Manager

AlphaSense

Role Description The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Corporate clients’ main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. You’ll need to be versatile, working with a variety of clients across all industries and verticals. Key responsibilities include: - Maximize retention rate across the book of business. - Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly, and annual revenue goals. - Identify revenue at risk to best position the company to prevent churn. - Forecast retention rates. - Collaborate with Account Executives to identify growth opportunities within the book of business. - Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base. - Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than a vendor. - Hold Business Reviews with key stakeholders. - Consistent proactive outreach with material and information that’s relevant for our user base. - Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.). - Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense. - Acquire value stories and product feedback from clients and circulate internally to assist with product development, marketing, and sales efforts. Qualifications - Relationship-driven: Strong ability to develop instant rapport with new people and demonstrated success at managing and growing relationships within Fortune 1000 clients. - A subject matter expert: Excels at internal and external relationship management with strong business acumen. - Energetic and Creative: Possesses natural intellectual curiosity with the ability to learn and adapt quickly. - Understanding of the business: Familiar with best practices for client engagement within a SaaS environment. - Committed to delivering results: Sets an example for grit, work ethic, initiative, enthusiasm, and commitment. - A strong communicator: Exceptional oral, written, and presentation skills, capable of distilling complex issues in simple terms. Requirements - Experience in account management or a related field. - Proven track record of managing client relationships. - Ability to work collaboratively with cross-functional teams. - Strong analytical skills to identify growth opportunities. - Proficiency in CRM software and Microsoft Office Suite. Benefits - Base Compensation Range: $96,000 — $120,000 USD. - Performance-based bonus. - Equity options. - Generous benefits program. Company Description AlphaSense is an equal-opportunity employer committed to a work environment that supports, inspires, and respects all individuals. We do not discriminate against any employee or applicant based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. We provide reasonable accommodations to qualified employees with protected disabilities as required by applicable laws. For security, we advise candidates to verify job postings and communications from AlphaSense through our Careers page.

Related Job Pages

More Account Manager Jobs

Harrow, Inc. logo

Key Account Manager

Harrow, Inc.

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Commitment to innovation. Patient access to affordable medicines. Track record of supporting mission work aimed at giving or maintaining the gift of sight to those most in need. Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZ™, and OPUVIZ™. A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE®. A peri-operative Surgical product line, led by TRIESENCE® and BYQLOVI™. A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA®. A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01.

Account Manager3 days ago
Full TimeRemoteTeam 201-500

Role Description The Key Account Manager will be responsible for expanding profitable business in an assigned base of new and existing customers. This position will report to the Regional Business Director (RBD) and will participate as a key member of the commercial team within the Access+ group with primary responsibilities that include: - Closing new business within a defined territory - Expanding portfolio business within existing accounts - Customer retention - Ensuring portfolio performance achieves defined financial outcomes This individual will ideally be based in a location with relatively easy access to the assigned customer base. The person in this role will have a proven track record of success selling to multiple call points in the Physician Office, Ambulatory Surgery Center, Hospital, and Pharmacy environments. The position requires travel up to 50% of the time. Core Responsibilities - Implement and execute plans to expand sales within a defined base of existing ophthalmic customers and new key targets. - Drive new business relationships and convert to grow sales. - Appropriate utilization of the Customer Relationship Management (CRM) system. - Execute cohesive strategies with Marketing, Strategic Accounts, Customer Care and Pharmacy Sales Representatives (PSRs). - Monitor sales performance and adjust strategy as needed to meet competitive conditions. - Evaluate customer, market and competitor activity and update the organization accordingly. - Establish and maintain relationships with key opinion leaders (KOLs) within strategic accounts. - Direct sales forecasting activities and set performance goals accordingly. - Utilize resources to enhance productivity and provide optimal customer satisfaction. - Participate in providing detailed and accurate sales forecasting. - Actively participate as a key member of the Commercial team to drive success. Qualifications - 5 years of sales experience, ophthalmic market preferred - Experience with execution of targeted business plans around priorities and goals - Team player with a positive, can-do attitude - Strong written, verbal and presentation communication skills - Ability to think creatively in confronting issues and pursuing novel approaches to old problems - Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards - Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines - Proficient in the use of CRMs and Microsoft Office software products - Ability to travel up to 50% of the time, including overnight stays - Bachelor’s Degree Position Type - Remote Travel - Up to 50% in defined territory with overnights required

United States
Texas Health Resources logo

Patient Account Representative II

Texas Health Resources

Located in Arlington Texas, Texas Health Resources is a nonprofit, faith-based healthcare provider that has been providing a wide range of healthcare services to the communities th

Account Manager3 days ago

Role Description Bring your passion to Texas Health so we are Better + Together Work Location: Texas Health Corporate, 612 E. Lamar Blvd., Arlington, TX 76011 Work Hours: Full Time Days (8:00am-5:00pm) for 40 hrs/week (remote work allowed at manager's discretion) What You Will Do: - Receivables Management - Collections - Verify validity of account balances by researching, reviewing, and ensuring accuracy of payment and adjustment posting. - Takes initiative to resolve accounts with and without supervision. - Contact payors, networks, patients, employers, and other responsible parties to acquire timely and accurate/expected payment on assigned Accounts Receivable inventory. - Take necessary steps needed to acquire and provide information needed for claims that have a zero payment. - Use payor-specific contract terms to resolve claims that are in process or have a payment variance. - Refer claims that have a clinical denial to the Denials team for review and follow-up. - Prepare appeal letters to dispute payor denials when appropriate. - Process &/or request rebills and other system actions, as needed. - Understand and apply appropriate system discounts. - Enter all communications regarding patient accounts in the host system. - Accounts should be worked daily, with an emphasis on quality and resolution. - Worklists should be stratified to ensure high dollar and/or aged accounts are the top priority, with the overall goal of resolving assigned inventory each week. - Works toward department goals and visions as an individual and as a team player. - Meet, and maintain, quality and productivity performance metrics set forth by applicable leadership. - Maintain proficiency in the host system. - Receivables Management related to Financial Assistance PAR II’s - Review financial assistance application for completion prior to processing. Determines if application is complete. If incomplete, requests additional documents from consumer by phone, mail, or email following HIPAA privacy guidelines. - Documents, receipt of application in system and creates a Case in Financial Assistance Module. Uses appropriate activity code in Epic to ensure productivity is accurate. - Review incoming applications received by mail, email or MyChart, to determine if all the required information was submitted. If incomplete, requests additional documents from consumer by phone, mail, or email following federal HIPAA regulations. - Processes accounts timely, according to age, and consumer request. Uses appropriate activity code in Epic to ensure productivity is accurate. - Prepare and mails all approval/denial letters. Prepares documents for scanning, removes non-essential information from packets to protect consumers financial information. - Focus on Service - Provide excellent service when dealing with payors, patients, employers, management, hospital staff and other parties within and outside of THR. - Communication should be clear, concise, and professional. - Requests should be addressed timely, with the goal of completion within 3 days to avoid delinquency. - Requests deemed as "escalated" should receive immediate attention. - Payor Issues - Identify and resolve problems related to payor contracts and reimbursement in a timely manner. - Inform Business Operations Supervisor, Manager and/or Payor Champion of any potential trends that might delay accurate payment (via appropriate mechanism - spreadsheet, email, etc...). - Recommend accounts for placement with an outside collection/legal vendor when appropriate resolution is not obtained timely. - Compliance - Compliance with THR policies and procedures. - Complies with all applicable regulations with the operating systems, entity, and system policies and procedures. - Complete assigned tasks in a timely and effective manner. - Maintain up-to-date knowledge of local, state, and federal guidelines for communication and collections. Qualifications - H.S. Diploma or Equivalent Req - 2 Years Healthcare Revenue Cycle Accounts Receivable Experience, healthcare or related organization. Req - Computer skills required in advanced word processing, spreadsheets, and graphic skills. - Ability to organize and coordinate workflow as well as meeting deadlines. - Must possess excellent communication, problem solving documentation, training and customer service skills. - Must be familiar with organizing, managing workflow and ability to absorb and retain details. - General knowledge of medical and insurance terminology required. - Experience in Epic preferred. Requirements - Individual Contributor Benefits - Extreme Heat 1-33% - Extreme Cold 1-33% - Extreme Swings in Temperature 1-33% - Extreme Noise 1-33% - Working Outdoors 1-33% - Working Indoors 67% or more - Mechanical Hazards 34-66% - Electrical Hazards 1-33% - Explosive Hazards 1-33% - Fume/Odor Hazards 1-33% - Dust/Mites Hazards 1-33% - Chemical Hazards 1-33% - Toxic Waste Hazards 1-33% - Radiation Hazards 34-66% - Wet Hazards 1-33% - Heights 1-33% - Other Conditions 1-33% Physical Demands - Sedentary

United States

National Account Manager, Flooring

Kronospan

Boards, Floors, Careers – Arbeiten bei Kaindl. Es sind nicht nur die fachlichen Kompetenzen, die unsere rund 800 Mitarbeiterinnen und Mitarbeiter auszeichnen. Es ist unsere Leidenschaft für innovative Produkte und den Werkstoff Holz, die uns bei Kaindl verbindet. Als Weltmarktführer im Bereich Fußböden und Interior Design gehen wir gemeinsam stets neue Wege. Sie möchten ein Teil davon sein?

Account Manager3 days ago

Role Description This position will work remotely, from an office near Mooresville, NC. The position is responsible for driving revenue growth, market share, and strategic partnerships with a key national account. This role focuses on developing and executing sales strategies, strengthening customer relationships, and ensuring alignment between customer needs and company offerings within the laminate flooring category. Key responsibilities include but are not limited to: - Serve as the primary point of contact for assigned national accounts. - Develop long-term partnerships focused on mutual growth and value creation. - Resolve customer issues and escalations promptly and professionally. - Conduct regular site visits, meetings, and business reviews to maintain engagement. - Understand customer strategies and align company solutions to support their goals. - Develop and deliver sales presentations in a professional and effective manner. - Monitor competitor activity, market trends, and customer needs to inform strategy. - Conduct regular business reviews with key account to evaluate performance and growth opportunities. - Maintain up-to-date awareness of company activities and products, industry trends, and customer and consumer needs. - Research customer/consumer needs and develop strategies to effectively meet those needs. - Collaborate with key account to develop strategies to capture new business. - Participate in industry groups and trade shows to promote products; actively set product presentations. - Participate in the resolution of all product claims. - Other duties as assigned by supervisor, managing director, or shareholder. - Maintain all quote documentation with accurate product pricing. - Participate in sales forecasting and planning in an effective manner. - Create and maintain sales reports. Qualifications - Must have a basic understanding of flooring production technology and processes. - Must have excellent written and verbal communication / presentation skills. - Must have excellent customer relations skills including customer response, service improvement, and the ability and willingness to keep commitments. - Must display original thinking and creativity through resourcefulness, suggestions, and problem solving. - Must be able to effectively interact in a multi-cultural environment. - Must have excellent math skills including the ability to compute rates, ratios, and percents as well as to create and interpret graph and chart information. - Must have a results-driven mindset, and financial & business acumen. - Must have proactive problem-solving and decision-making skills. Benefits - Growth opportunities, domestic and international, with the world's leading producer of wood panel products. - Work in a diverse, inclusive environment with colleagues from around the world. - A highly competitive benefits program including affordable medical, dental and vision plans. - Company paid life and short & long term disability plans. - Supplemental life, critical illness and accident plans for you and your family. - 401 (k) retirement plan with company match. - Paid time off including a generous paid vacation plan and holidays after 90 days. - “Life of Career” training opportunities through our global or local KronoAcademy. - Uniform & reimbursement for safety boots & prescription safety glasses and company provided tools. Company Description Kronospan is the world's leading producer of wood panel products including MDF, OSB, Particleboard, and Laminate Flooring. We are state of the art, automated, and visionary. We are sustainable and eco-friendly. We are Worldwide AND we are American Made. We are Kronospan.

United States

Role Description As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with top restaurant brands in Dubai. Your role will focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data-driven insights and tailored marketing strategies. You will collaborate cross-functionally to enhance the partner experience, negotiate commercial agreements, and implement initiatives that drive revenue and profitability. Success in this role requires strong relationship management, analytical skills, and a results-driven mindset. What you'll do - Account Management – Take full ownership of assigned accounts, acting as the primary point of contact for partners. - Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance. - Partner Experience & Satisfaction – Use data-driven decision-making to analyze performance, drive operational excellence, and enhance the overall merchant and user experience. Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention. - Cross-functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives and ensure seamless execution. Qualifications - 3-4+ years of experience in account management, sales, or partnerships, preferably in food tech, food delivery, or FMCG sectors. - Strong analytical and problem-solving skills with the ability to interpret complex data. - Excellent communication and interpersonal skills with a client-first mindset. - Proven experience managing senior stakeholders and driving commercial outcomes. - Ability to work independently in a fast-paced, high-growth environment. - Bachelor's degree in Business, Marketing, or a related field. Benefits - Work and learn from great minds by joining a community of inspiring colleagues. - Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. - Explore new opportunities to learn and grow every day. - Work remotely from any country in the world for 30 days a year with unlimited vacation days per year. - Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

United Arab Emirates