Harrow, Inc.

Role Description The Sr. Manager, Pricing and Contracts leads the day-to-day administration of pricing strategy and contract lifecycle for ImprimisRx’s compounded product portfolio, ensuring contract terms, pricing structures, and customer agreements are accurate, compliant, and competitively positioned. Reporting to the Associate Director, Analytics and Commercial Operations, this role serves as a key operational partner to Sales, Finance, and Legal, translating contract terms into system configurations and analytics that support sound business decisions. Success in this role requires strong analytical rigor, deep familiarity with compounding pharmacy pricing and contracting practices, and the ability to manage complex, detail-intensive processes under tight deadlines. Core Responsibilities - Own end-to-end administration of ImprimisRx customer contracts — physician, ASC, and surgery center agreements — including contract loading, terms validation, and renewal management. - Conduct ongoing analysis and reviews of pricing and contract terms for ImprimisRx compounded-product customers, ensuring pricing structures and business terms remain accurate, competitive, and aligned with compounding-specific regulatory and business requirements. - Partner with Sales and Finance to develop and evaluate pricing strategies and discount structures that support gross-to-net and margin objectives for the compounded product portfolio. - Lead the Pricing Committee, convening Sales, Finance, and Legal to review pricing proposals, present analysis and recommendations, and drive pricing decisions to resolution. - Review, validate, and resolve pricing and billing discrepancies raised by ImprimisRx customers, coordinating with Finance and Customer Service as needed. - Build and maintain pricing and contract analytics and dashboards that give leadership visibility into contract performance, renewal timing, and financial impact. - Serve as the primary point of contact for pricing and contracting systems supporting ImprimisRx, managing configuration, data integrity, and process improvements. - Ensure all pricing and contracting activities comply with applicable state and federal compounding pharmacy regulations and internal policies. - Support audits and internal reviews of ImprimisRx pricing and contract documentation, maintaining accurate records for compliance purposes. - Train and mentor junior pricing and contracts analysts on ImprimisRx-specific processes and systems. - Partner cross-functionally with Legal and Sales Operations to support new contract negotiations, amendments, and dispute resolution. Qualifications - Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent work experience; MBA a plus. - 5–8 years of experience in pricing, contracting, or commercial operations, ideally within pharmaceutical, compounding pharmacy, or healthcare services. - Strong working knowledge of pricing and contracting practices specific to compounded pharmaceuticals preferred. - Experience administering customer contracts, including pricing terms, renewals, and dispute resolution. - Proficiency with pricing and contract management systems and advanced Excel skills. - Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights. - Excellent attention to detail and organizational skills, with the ability to manage multiple deadlines in a fast-paced environment. - Strong written and verbal communication skills, including the ability to present findings to cross-functional stakeholders. - Demonstrated ability to work cross-functionally with Finance, Legal, and Sales. - High degree of integrity and sound judgment in handling sensitive pricing and contract data. - Proficiency with MS Office (Excel, PowerPoint, Word). Position Type Remote Travel Up to 10%

Role Description The Associate Director of Clinical Affairs is a key contributor to the creation and execution of the Clinical Affairs strategy and tactics. This position will be involved in all aspects of Clinical Affairs such as: - Designing and supporting clinical studies - Protocol development - Clinical site evaluations - Clinical study execution Core Responsibilities: - Execute Clinical Affairs strategies, including engagement with opinion leaders, principal investigators, and intracompany collaborators. - Support Clinical Operations and Clinical Development to facilitate enrollment of company-sponsored clinical trials. - Oversee clinical research organizations (CROs) as they engage on Harrow sponsored clinical studies from start-up through close-out. - Provide timely responses to regulatory-oriented queries in relation to Harrow-sponsored clinical studies planned, in progress, or executed. - Work collaboratively with cross-functional colleagues (e.g. marketing, sales, patient advocacy, medical affairs, regulatory, legal and market access) to develop and execute clinical plans. - Foster an environment of compliance and integrity by managing and adhering to all company policies, internal SOPs, and Legal and Regulatory guidelines. Qualifications - Terminal Degree MD/DO/OD/PhD/PharmD required. - A minimum of 4 years of pharmaceutical industry experience, preferably in Ophthalmology, in a Clinical Affairs or Clinical Operations capacity required. - Successful record in designing and executing clinical trials required. - Ophthalmic experience preferred. - Experience in scientific presentations and medical writing preferred. - Experience utilizing statistical analysis software preferred. - Broad knowledge of product development, regulatory requirements, payer landscape, and life cycle management preferred. - Proven ability and experience to develop and foster peer-to-peer, credible relationships with Medical Experts/decision makers. - Strong analytical skills, ability to interpret scientific/clinical literature. - Proficient with MS Office applications. - Fluency in reading, writing, understanding, and communicating in English is required. - Travel Requirements: 40% - Must live within a 45-minute commute to a major airport. Requirements - Position Type: Remote - Travel: Up to 40%

Role Description The Pharmacy Sales Representative is responsible for building relationships and managing accounts for their assigned customers within their geographic territory. This includes: - Placing proactive outbound calls, emails, and virtual meetings to established customers and potential prospects. - Attracting, growing, and maintaining the customer base. - Following up on customer leads who have shown interest in the ImprimisRx® portfolio. - Promoting targeted programs to develop new business as well as expand and retain existing business. - Having a proven track record of success selling to multiple levels of contacts in the Physician Office, Ambulatory Surgery Center, and Hospital environments. Core Responsibilities - Work closely with the field sales team and new and existing customers. - Initiate proactive outbound calls to new and established customers to grow sales revenue. - Work in assigned geographic territory, as necessary. - Develop and establish relationships with key physicians within the ophthalmic market. - Utilize multiple forms of communication with new prospects and existing customers including email, phone, virtual meetings, and occasional in-person visits. - Conduct research and planning to set goals for the prospects and to anticipate customer needs. - Identify new prospects and educate them on the ophthalmic portfolios. - Work to progress and convert open opportunities within their assigned customer territory base. - Generate and analyze reports to identify established customer trends. - Access order and inventory information to assist customers with availability. - Set up and conduct virtual meetings with prospects and existing customer base to convert new business. - Utilize resources to enhance productivity and provide optimal customer satisfaction. - Participate in providing detailed and accurate sales forecasting. - Actively participate as a key member of the Commercial team to drive success. - Enter and maintain integrity of data in company’s CRM. - Proficient in Excel, computer navigation, data management, and system reporting. - Create and update Product Supply Agreements as needed to attract and maintain customer relationships. Qualifications - 2-5 years of Pharmacy or Inside Sales experience, ophthalmic market preferred. - Experience with execution of targeted business plans around priorities and goals. - Team player with a positive, can-do attitude. - Strong written, verbal, and presentation communication skills. - Ability to work under pressure, meet deadlines, and exercise sound business judgment with critical thinking skills and high ethical standards. - Ability to manage multiple projects simultaneously, adjusting priorities as needed. - Proficient in the use of CRMs and Microsoft Office software products. - Ability to travel up to 5% of the time, including overnight stays. - Bachelor’s Degree. Position Type - Remote Travel - Up to 5%

Role Description The Key Account Manager will be responsible for expanding profitable business in an assigned base of new and existing customers. This position will report to the Regional Business Director (RBD) and will participate as a key member of the commercial team within the Access+ group with primary responsibilities that include: - Closing new business within a defined territory - Expanding portfolio business within existing accounts - Customer retention - Ensuring portfolio performance achieves defined financial outcomes This individual will ideally be based in a location with relatively easy access to the assigned customer base. The person in this role will have a proven track record of success selling to multiple call points in the Physician Office, Ambulatory Surgery Center, Hospital, and Pharmacy environments. The position requires travel up to 50% of the time. Core Responsibilities - Implement and execute plans to expand sales within a defined base of existing ophthalmic customers and new key targets. - Drive new business relationships and convert to grow sales. - Appropriate utilization of the Customer Relationship Management (CRM) system. - Execute cohesive strategies with Marketing, Strategic Accounts, Customer Care and Pharmacy Sales Representatives (PSRs). - Monitor sales performance and adjust strategy as needed to meet competitive conditions. - Evaluate customer, market and competitor activity and update the organization accordingly. - Establish and maintain relationships with key opinion leaders (KOLs) within strategic accounts. - Direct sales forecasting activities and set performance goals accordingly. - Utilize resources to enhance productivity and provide optimal customer satisfaction. - Participate in providing detailed and accurate sales forecasting. - Actively participate as a key member of the Commercial team to drive success. Qualifications - 5 years of sales experience, ophthalmic market preferred - Experience with execution of targeted business plans around priorities and goals - Team player with a positive, can-do attitude - Strong written, verbal and presentation communication skills - Ability to think creatively in confronting issues and pursuing novel approaches to old problems - Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards - Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines - Proficient in the use of CRMs and Microsoft Office software products - Ability to travel up to 50% of the time, including overnight stays - Bachelor’s Degree Position Type - Remote Travel - Up to 50% in defined territory with overnights required

Role Description The Events Operations Manager is responsible for providing the strategic as well as operational ownership of the planning and execution of national, regional, and local level meetings — i.e., congresses, conventions, exhibits, commercial meetings (including internal meetings), and other key company-sponsored events across all brands. - Lead the end-to-end planning and execution of national, regional, and local events and exhibits, working cross-functionally with sales, legal, compliance, marketing, and field operations to ensure alignment with business and brand goals. - Lead all non-exhibit sponsorship operations, from planning and contracting through on-site logistics and execution. - Support planning for key internal meetings and events, including National Sales Meetings, POAs, and President's Club trips. - Source and contract venues and vendors, conduct site inspections, and serve as the primary point of contact for agencies handling booth design, logistics, and execution. - Chair cross-functional teams and develop, monitor, and communicate timelines to ensure consensus on content, messaging, and overall event strategy. - Manage exhibit design and staffing, and oversee on-site logistics including registration, housing, travel, and financial reconciliation. - Select congresses and meetings to attend in partnership with brand leaders and conduct post-event evaluations to measure ROI and business impact. - Oversee the review of content and materials to ensure compliance with legal, regulatory, and medical guidelines, including PRC approval. - Manage event budgets, controlling costs while delivering high-quality, financially competitive outcomes. - Build and maintain relationships with healthcare professionals and congress associations to support the company’s strategic positioning. - Develop and maintain SOPs for meetings and congresses, continually improving processes to ensure consistent, flawless execution. - Maintain transparent communication on event objectives, roles, responsibilities, and outcomes with all stakeholders. Qualifications - Bachelor’s degree preferred. - Experience in marketing to the ophthalmic audience preferred. - Experience with ophthalmic pharmaceuticals preferred. - Experience in conference or meetings management required. - Understanding of the FDA PRC review process for promotional activities. - Demonstrated experience working cross-functionally. - Attention to detail and well-organized. - Ability to think creatively in confronting new issues and provide novel solutions. - Work under pressure, meet deadlines, and exercise sound business judgment, demonstrating critical thinking and high ethical standards, while being a team player. - Excellent written and verbal communication skills; ability to write effective customer and field sales communications. - Ability to multitask, adjusting priorities as needed. - Proficiency in standard MS Office software products, including Outlook, PowerPoint, and Excel. - Proficiency with Salesforce, Pardot, Airtable, and Tableau a plus. - Experience with Adobe Suite, including Photoshop, InDesign, and Illustrator, a plus. Requirements - Position Type: Remote - Travel: Up to 40%

Role Description Reporting to the Marketing Director and part of the Commercial team, the Marketing Operations Manager supports the brand team in executing upstream and downstream marketing activities across all brand portfolios. This role manages marketing platforms — including Veeva PromoMats, the marketing fulfillment site, and Showpad — and owns the promotional review cycle (PRC) for both Branded and Compounded Product portfolios, ensuring all materials submitted for distribution are accurate, compliant, and filed with the FDA in a timely manner. Core Responsibilities - Coordinate all promotional materials through the PRC process in Veeva PromoMats, including scheduling, forecasting, and prioritization of jobs against business priorities. - Review and QC all FDA-approved promotional materials submitted and annotated for PRC, and lead weekly promotional review meetings to drive coordinated, timely feedback and approval. - Work with the Promotional Review Committee to ensure regulatory approval and 2253 submission of materials prior to dissemination, coordinating with outside vendors on accurate final submissions. - Maintain organized, audit-ready documentation of PRC decisions and approvals, and monitor OPDP and PhRMA Code guidance to keep promotional review practices current. - Manage the trademark log for all Harrow trademarks to ensure accurate, consistent use across promotional materials. - Identify and implement process and systems efficiencies across marketing platforms, and manage SOPs for all SaaS marketing tools. - Train new team members and cross-functional stakeholders on PRC submission requirements and the Veeva PromoMats workflow. - Create and maintain NDCs and labels for all ImprimisRx compounded products, and submit them to the required databanks. Qualifications - Bachelor’s degree. - Experience in marketing to the ophthalmic audience and with ophthalmic pharmaceuticals preferred. - Understanding of the FDA promotional review (PRC) process. - Demonstrated experience working cross-functionally across departments. - Attention to detail and strong organizational skills. - Creative thinker able to provide novel solutions to new issues. - Able to work under pressure, meet deadlines, and exercise sound judgment and high ethical standards as a team player. - Excellent written and verbal communication skills, including effective customer and field sales communications. - Ability to multitask and adjust priorities as needed. - Proficiency with MS Office (Outlook, PowerPoint, Excel); experience with Salesforce, Pardot, Airtable, and Tableau a plus. - Experience with Adobe Suite (Photoshop, InDesign, Illustrator) a plus. Requirements - Position Type: Remote - Travel: Up to 10%

Role Description The Director, Access Solutions, will serve as a critical strategic and operational leader within Harrow's market access organization. This role is responsible for designing, implementing, and optimizing the full spectrum of patient and provider access programs. The Director will work cross-functionally with Commercial, Medical Affairs, Marketing, and Legal/Compliance to ensure patients have seamless access to Harrow's ophthalmology portfolio while maximizing brand performance and improving affordability. Core Responsibilities - Specialty Pharmacy Operations and Management - Lead the strategic design, contracting, and ongoing performance management of Harrow's specialty pharmacy network, including national and regional specialty pharmacy partners. - Establish and monitor specialty pharmacy KPIs (fill rates, time-to-therapy, patient satisfaction, adherence metrics) and hold partners accountable to contractual service-level agreements. - Collaborate with Trade and Distribution leadership to ensure seamless product flow from wholesaler to specialty pharmacy to patient. - Ensure all specialty pharmacy operations are fully compliant with applicable federal and state regulations, company policies, and FDA guidelines. - Serve as the primary point of escalation for specialty pharmacy operational issues, resolving barriers to patient access quickly and effectively. - HUB Services and Patient Support Programs - Own the design, vendor selection, contracting, and ongoing management of Harrow's HUB services platform, including patient support programs, benefits investigation, prior authorization support, appeals assistance, and adherence programs. - Partner with Marketing and Medical Affairs to develop patient-facing materials, nurse educator programs, and support resources that enhance the patient experience and drive therapy initiation and adherence. - Establish and monitor HUB performance metrics (case turnaround times, PA approval rates, patient enrollment, abandonment rates) and drive operational improvements with the HUB vendor. - Ensure HUB programs are designed to address the unique access and reimbursement dynamics of ophthalmology, including in-office administered products and specialty pharmacy-dispensed therapies. - Regional Pharmacy Program - Build and manage a regional pharmacy program tailored to local market dynamics, ensuring patients in geographically diverse markets have access to Harrow's products through preferred local and regional pharmacy partners. - Identify, evaluate, and contract with high-value regional pharmacy partners; develop customized account plans and support resources to drive program performance. - Monitor regional pharmacy program metrics and trends; leverage data insights to optimize network coverage, patient access, and pharmacy engagement. - Work closely with field-based market access and sales teams to align regional pharmacy strategies with local commercial priorities and payer environments. - Prior Authorization Improvement - Lead enterprise-wide prior authorization strategy, working with payer teams, HUB vendors, and field market access to minimize PA burden on providers and reduce time-to-therapy for patients. - Develop and maintain a comprehensive PA landscape analysis across commercial and government payers, identifying coverage gaps, restrictive criteria, and appeal opportunities. - Create and continuously update PA support tools for physicians and office staff (step edit guides, clinical summary letters, appeal templates, and medical exception forms) in close partnership with Medical Affairs. - Implement PA tracking and reporting systems that provide real-time visibility into approval rates, denial trends, and appeal outcomes; use data to inform payer strategy and coverage improvement initiatives. - Copay Program Management and Optimization - Design, launch, and manage patient copay assistance programs across Harrow's portfolio, ensuring programs are structured to maximize patient affordability and market access impact. - Partner with Finance and Legal/Compliance to establish copay program parameters, eligibility criteria, and benefit caps that are both commercially effective and compliant with all applicable regulations (including OIG guidance and CMS requirements), with clear business rules that safeguard program integrity against fraud, waste, and abuse. - Select and manage copay program vendors and third-party administrators; negotiate contracts, establish performance standards, and conduct regular business reviews. - Monitor copay program utilization, cost-effectiveness, and patient outcomes; adjust program design to capture optimization opportunities. - Stay current on the copay accumulator and maximizer landscape; proactively develop strategies to protect program value and patient access as payer policies evolve. - Market Access Communications - Develop and lead market access communications strategy, creating clear, compelling, and compliant messaging that articulates Harrow's access solutions to payers, providers, pharmacy partners, and patients. - Partner with Marketing, Medical Affairs, and Legal/Regulatory to develop and review market access materials including payer dossiers, reimbursement guides, access toolkits, and field training content. - Develop educational content and communication strategies that proactively address payer coverage dynamics, PA requirements, and access program availability with healthcare professionals. - Serve as a subject matter expert and strategic communications resource for cross-functional teams navigating complex reimbursement environments; translate technical reimbursement and policy issues into actionable guidance for commercial and medical teams. Qualifications - Bachelor's degree required; advanced degree (MBA, PharmD) preferred. - 10+ years of progressive market access, patient services, or specialty pharmacy experience within pharmaceutical, biotech, or ophthalmology companies. - Demonstrated experience designing and managing end-to-end access programs from vendor selection and contracting through performance management and optimization. - Strong understanding of the complex reimbursement landscape for ophthalmology, including buy-and-bill, specialty pharmacy-dispensed products, J-Code reimbursement, and Commercial/Medicare/Medicaid dynamics (strongly preferred). - Exceptional cross-functional collaboration skills; able to influence and align Commercial, Medical Affairs, Legal/Compliance, and Finance stakeholders. - Analytical mindset with experience developing and monitoring KPIs, interpreting program data, and driving data-informed decisions. - Outstanding written and verbal communication skills; demonstrated ability to translate complex market access concepts into clear, actionable messaging for diverse audiences. Position Details - Position Type: Remote - Travel: Up to 50%

Role Description The Associate Director of Medical Affairs will provide strategic and scientific expertise to support the company’s portfolio and pipeline, while playing a key role in executing Medical Affairs strategy and tactics. This individual will act as the VP of Medical Affairs' deputy and serve as a subject-matter expert for assigned products, while maintaining expertise across the company’s entire portfolio. They will be responsible for developing and executing medical plans, maintaining day-to-day Medical Affairs operational excellence, supporting evidence generation, and ensuring the alignment of medical strategies with clinical and corporate objectives. The role requires a balance of scientific knowledge, organization, strategic thinking, and the ability to build strong relationships both internally and externally. Core Responsibilities - Medical Strategy and Operations: - Work with medical leadership to develop and execute medical strategies to support Harrow’s product portfolio/disease areas of interest, maintaining alignment with corporate objectives. - Develop and maintain therapeutic area expertise across the Harrow ophthalmic portfolio sufficient to support any product on a cross-cover basis. - Contribute medical and competitive insight into brand and lifecycle planning. - Coordinate cross-functional medical projects and deliverables, managing competing priorities across a broad portfolio. - Support and help maintain departmental processes, standards, and documentation. - Evidence Generation & Data Dissemination: - Develop high-quality analysis of Investigator Initiated Study grant requests to ensure alignment with strategies, acceptable risk/benefit ratios, impact on current and future scientific landscape, and fair market budget assessments. - Partner with Medical Communications and relevant internal and external colleagues to oversee dissemination of scientific data through publications, congress presentations, advisory boards, and symposia. - Support evidence-generation and key-brand scientific initiatives, helping move strategic projects from concept to execution. - Stakeholder Engagement: - Serve as a reviewer in Medical/Regulatory/Legal committees for all assigned materials to ensure scientific accuracy, alignment with strategic messaging, and that materials are fair and balanced. - Build and maintain strong relationships with KOLs, investigators, medical societies, centers of excellence, and other external experts in partnership with Field Medical. - Represent the company at scientific congresses, advisory boards, and medical education events in partnership with Field Medical. - Provide scientific and medical expertise to internal and external stakeholders, ensuring timely and accurate information exchange. - Maintain compliance with all legal, regulatory, and ethical standards. Qualifications - Terminal Degree MD/DO/OD/PhD/PharmD preferred. - Extensive ophthalmic experience required. - A minimum of 3 years of pharmaceutical industry experience in an internal strategic Medical Affairs or internal Marketing role required. - Extensive experience working on promotional and internal review teams (PRC/MRL) required. - Experience working with broad product portfolios is highly preferred. - Experience in scientific presentations and medical writing is preferred. - Broad knowledge of product development, regulatory requirements, payer landscape, and life cycle management preferred. - Proven ability and experience to develop and foster peer-to-peer, credible relationships with Medical Experts/decision makers. - Working knowledge of the Healthcare System and of the research procedures as well as the ICH guidelines, GCP, and other ethical guidelines. - Strong analytical skills, ability to interpret scientific/clinical literature. - Proficient with MS Office applications. - Fluency in reading, writing, understanding, and communicating in English is required. Requirements - Position Type: Remote – Must live in United States. - Travel: Up to 30%. - Some activities may call for early or late meetings and attendance at scientific meetings on holidays and weekends.

Role Description The Vice President of Marketing will lead the enterprise marketing strategy and commercialization planning across our growing ophthalmic portfolio. As a key member of the Commercial Leadership Team, this executive will drive brand performance, launch excellence, and market expansion to accelerate revenue growth. Operating in a fast-paced, high-growth environment, this leader will build and scale a high-performing marketing organization. The successful candidate will design innovative omnichannel engagement strategies, shape differentiated brand positioning, and leverage data-driven analytics to maximize adoption of our therapies across HCP and consumer audiences. Core Responsibilities - Strategic Leadership & Portfolio Management - Lead enterprise brand strategy, end-to-end lifecycle management, and launch readiness across the company’s product portfolio. - Drive strategic positioning, pricing, and market expansion initiatives to maximize long-term growth and commercial performance. - Partner with Executive Leadership, Sales, Market Access, Medical Affairs, and other critical functions to ensure strategic alignment and commercialization success. - Commercial Execution & Analytics - Develop and execute integrated omnichannel marketing strategies across digital, field, and media platforms to accelerate brand awareness and adoption. - Establish clear forecasting models, investment/resource allocation strategies, and KPIs to optimize ROI and overall business impact. - Utilize market research, competitive intelligence, prescription data, and CRM analytics (e.g., Salesforce, Tableau) to inform agile decision-making. - Build and maintain strategic relationships with KOLs, industry partners, and external stakeholders, leading medical education and congress strategies. - Team Building & Organizational Excellence - Lead, mentor, and scale a high-performing marketing team, fostering a culture of accountability, innovation, and executional excellence. - Direct agency and vendor partnerships to ensure the delivery of high-quality, differentiated promotional campaigns and customer-facing materials. Qualifications - Bachelor’s degree in Marketing, Business, Life Sciences, or a related field required; MBA or advanced degree preferred. - 12+ years of progressive commercial leadership experience in the pharmaceutical or biotech industry, with a strong preference for direct experience in ophthalmic pharmaceuticals/eye care. - Proven track record of successful brand leadership, go-to-market strategy, product launches, and scaling brands through high-growth commercialization phases. - Deep understanding of omnichannel marketing, customer engagement, and ROI-driven resource allocation. - Exceptional executive communication and stakeholder management skills. - Proficiency with CRM systems and commercial analytics platforms. Requirements - Position Type: Remote - Travel: Up to 25%

Role Description The QA Compliance Intern will provide foundational administrative and operational support to the Quality Department. This role is designed to offer a student or recent graduate hands-on experience in oversight of external manufacturing operations and Contract Manufacturing Organization (CMO) partnerships. As an intern, you will assist in ensuring compliance with international regulatory requirements and industry standards and support the internal quality team with various tasks and projects. Core Responsibilities - Assist in the initiation and administrative tracking of incoming inquiries, including Product Quality Complaints (PQCs), Adverse Events (AEs), and Medical Inquiries (MIs). - Support the Quality Team in maintaining seamless communication between internal departments (Supply Chain, Pharmacovigilance, Regulatory Affairs) and external manufacturing partners. - Learn to support the initiation of investigations, CAPAs (Corrective and Preventive Actions), change controls, and validation documentation within a Good Manufacturing Practice (GMP) environment. - Monitor the general QA mailbox, ensuring inquiries are routed to the appropriate stakeholders in a timely manner. - Assist in the maintenance and implementation of internal policies, procedures, and training programs. - Contribute to the organization of files and documentation required for internal and external audits. - Provide general project management support for the Quality Department, including data entry into Excel and drafting correspondence. Qualifications - Currently enrolled in or a recent graduate of a BA/BS program in Life Sciences, Chemistry, Pharmacy, or a related field. - Previous internship or coursework related to Quality Assurance, Quality Control, or Regulatory Compliance is a plus but not required. - Excellent verbal and written communication skills with a focus on professional email etiquette. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required. - High attention to detail and the ability to manage multiple assignments simultaneously while meeting deadlines. - Ability to ask compelling questions and a desire to understand. - Ability to work both autonomously and collaboratively in a fast-paced environment. - Basic knowledge of CAPAs, Deviation investigations, Change Controls, and Supplier Qualification Program. Requirements - Position Type: Remote - Travel: 5% travel