• Engage with customers post-close to understand workflows, operational processes, and deployment requirements. • Translate findings into clear implementation plans for AI-powered solutions. • Partner with customers to assess data readiness and gather inputs for AI workflows. • Configure and integrate AI components into tailored, AI-driven workflows. • Collaborate with R&D to close data gaps and extend product capabilities when needed. • Own end-to-end solution deployment and ensure models meet performance and business value expectations. • Define success metrics and drive adoption post-launch. • Lead integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability and security. • Guide customers through security, compliance, and IT approval processes. • Plan and execute rollout to drive smooth implementation and adoption.

• Present our fraud prevention, policy-building, and other e-commerce optimisation solutions in a clear manner to both technical and business audiences • Work closely with our Sales and Business Development team, meet with clients, and deliver technical insights for business questions regarding the sales process • Conduct solution deep dives with clients and partners to understand their business goals and how Forter can help achieve and even outperform those metrics • Help remove barriers with potential prospects by clearly articulating Forter's integration technology, and helping scope projects with a relentless drive for quality • Prepare and deliver solution messaging in an effort to highlight Forter's value proposition and unique differentiators • Partner with internal Product and R&D teams for sharing client and prospect feedback and additional product roadmap insights

Role Description As a key contributor to the commercial team, the Regional Sales Manager for LATAM North will manage and grow Psomagen's customer base in the region while promoting Psomagen's research genomic, transcriptomic, and proteomic services. Focusing primarily on the Academic, Government, and Biotech sectors, this engagement works cross-functionally to retain existing accounts and develop new ones, driving revenue across Mexico, Central America, and the Caribbean. The ideal contractor will have a solid understanding of NGS markets and the ability to seamlessly manage cross-border sample logistics to our laboratories in the US or South Korea. This is a remote engagement based in Mexico and may be performed anywhere within the same time zones (GMT-5 to GMT-8); Mexico City or Monterrey preferred. Engagement Type This is an independent-contractor engagement under a service agreement, not an offer of employment. The contractor renders the services described below as an independent party and is responsible for their own taxes, statutory contributions, and any applicable local registrations. The contractor reports to the designated Psomagen manager and submits periodic activity reports specifying the services rendered. Account Types - Inherited Accounts: Existing customer accounts that are assigned to the contractor at the start of, or during, the engagement. The contractor's responsibility for these accounts is to retain them, ensure continuity of service, and grow their ongoing volume. - Self-Developed Accounts: New customer accounts that the contractor independently identifies, develops, and closes within the designated territory. Responsibilities - Manage and retain the inherited accounts within the designated territory, ensuring continuity of service and growth of ongoing volume. - Identify, qualify, and close self-developed (new) accounts at academic institutions, government research centers, and local biotech companies. - Promote Psomagen's research genomic, transcriptomic, and proteomic services, primarily within the Academic, Government, and Biotech sectors, through face-to-face visits and visual communication methods. - Build and maintain high-level relationships with customer accounts, and develop appropriate business relationships with principal investigators (PIs), decision-makers, and influencers. - Maintain accurate, up-to-date account and contact details within Psomagen's CRM (HubSpot). - Advise local researchers on where to send their biological samples (e.g., DNA, RNA, tissues) — to Psomagen's laboratories in the US or South Korea as applicable — and inform them of the relevant customs precautions in accordance with the shipping instructions provided by Psomagen. - Provide regular and accurate sales-forecast updates, including billed and in-process customer projects. Fee Structure - Base Service Fee (time-based): A fee for time worked on the engagement. Where the fee is paid on an hourly basis, the contractor is required to submit a timesheet reporting the hours worked. - Inherited-Account Incentive (retention & growth): An incentive tied to the retention and continued growth of the inherited accounts. - Self-Developed-Account Incentive (new business): An incentive tied to net-new revenue from accounts the contractor originates independently. Qualifications - Bachelor's degree in a Life Sciences–related major (Biology, Chemistry, Genetics, etc.). - 3+ years of experience in direct sales and/or marketing of NGS services or molecular-biology products. - Native or bilingual proficiency in Spanish and professional fluency in English. - Ability to relay Psomagen's shipping and customs instructions to customers accurately. Preferred Qualifications - Master's or Ph.D. in a science field a plus. - Strong understanding of public-tender processes (Licitaciones) and research-grant cycles in Mexico. Company Description Psomagen, Inc., founded in 2004 in Rockville, MD, is at the forefront of genetic and genomic testing. The company offers cutting-edge genomic services through next-generation and Sanger sequencing with data-analysis services for applications in basic research and clinical diagnostics. Listed on the KOSDAQ in July 2020, the company is rapidly expanding its business from B2B to B2C and from Research to Clinical markets.

Role Description As a Bloomreach Strategic Solutions Consultant, you would be one of the trusted advisors in a high-energy, high-performance sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy. This role will be supporting the APAC region. - Partner with Account Executives to lead discovery, solutioning, and technical presentations for Bloomreach Engagement - Deliver tailored product demos, Proof of Concepts, and RFP/RFI responses - Translate business challenges into technical solutions with clear value - Act as a trusted advisor to prospects, customers, and partners - Guide architecture discussions across marketing, data, and IT teams - Contribute to tooling and process improvements as we scale in EMEA Qualifications - 5+ years of experience in pre-sales, consulting, or customer-facing tech roles - Strong communicator - confident presenting to both technical and non-technical audiences; Ability to explain complex concepts in a clear, value-focused way - Proactive, curious, and comfortable navigating fast-paced sales cycles - Familiarity with marketing tech, CRM, or analytics platforms - Understanding of APIs, HTML and JavaScript - Self-starter mindset and desire to grow in a fast-paced SaaS environment - Experience with Martech: CDPs, campaign orchestration, or customer data pipelines - Familiarity with Bloomreach, Braze, Salesforce, Adobe, or similar platforms - Fluency in other popular European languages Benefits - A great deal of freedom and trust; no clocking in and out, corporate rules, or long approval processes - Defined values and key behaviors embedded in processes like recruitment, onboarding, and performance review - Flexible working hours to accommodate your working style - Virtual-first work environment with several Bloomreach Hubs available across three continents - Company events to experience the global spirit of the company - 5 paid days off to volunteer - People Development Program with workshops on various topics - Access to a communication coach for work-related challenges - $1,500 professional education budget annually - Employee Assistance Program with counselors for non-work-related challenges - Subscription to Calm - sleep and meditation app - ‘DisConnect’ days for additional time off each quarter - Extended parental leave up to 26 calendar weeks for Primary Caregivers - Restricted Stock Units or Stock Options based on role, seniority, and location - Participation in the company's success through performance bonuses - Employee referral bonus of up to $3,000 - Celebration of work anniversaries - Bloomversaries