• Own the overarching technical architecture and governance of the Salesforce platform, ensuring all implementations align with enterprise-grade scalability, security, and performance standards. • Define, document, and enforce global development standards, branching strategies, design patterns, and CI/CD maturity models for the entire Salesforce team. • Establish platform guardrails to proactively manage governor limits, data storage, and technical debt across all clouds. • Architect end-to-end solutions within Sales and Service Clouds, optimizing complex automated workflows, large data volumes (LDV), and highly customized Service Console/CTI integrations. • Drive the architectural direction for Experience Cloud, utilizing Lightning Web Runtime (LWR) to build highly secure, globally performant, and deeply integrated self-service and partner portals. • Own the security architecture for external-facing sites, establishing strict data sharing rules, guest user security policies, and vulnerability mitigations. • Architect and oversee the full Salesforce Billing and CPQ lifecycle, ensuring seamless, audit-ready data flows across pricing, billing rules, invoice generation, revenue recognition, and financial close processes. • Serve as the technical owner of the synchronization layer between Salesforce Billing and the General Ledger (Sage Intacct / ERP), ensuring absolute data integrity, reconciliation accuracy, and robust error-recovery frameworks. • Partner directly with Finance, Revenue Operations, and Executive Leadership to translate complex corporate revenue policies into scalable automated platform mechanics. • Design robust, decoupled integration architectures utilizing MuleSoft, event-driven patterns (Platform Events, Pub/Sub API), and secure REST/SOAP frameworks. • Define the integration strategy for contract lifecycle management (CLM) and document automation tools (DocuSign, Conga) across the enterprise. • Act as the ultimate technical escalation point for the Salesforce engineering team, unblocking complex debugging scenarios across integrations and billing runs. • Actively mentor Senior and Mid-level developers and administrators, cultivating a culture of engineering excellence, continuous learning, and architectural thinking. • Lead technical design reviews and architecture review boards, providing critical feedback on major initiatives before code hits production.

Role Description - 14+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain - Must have worked on PSS cloud and good to have GDS understanding - CRM/Salesforce solution experience is a plus - Proven ability to design and optimize business processes and to integrate business processes across disparate systems - Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies - Ability to collaborate as part of a team to solve business and technical problems - Be the Trusted Digital Transformation Advisor for our customers - Thought leadership role in Public Sector/Energy & Utilities Industry. Deliver & support business process innovation workshops - Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations - Give input to customers target architecture, phasing, roadmap and transition architecture - Provide domain expertise and guidance to define solution for the customers on the salesforce 360 platform Company Description

• Responsible for leading the architecture, design, governance, and implementation of Salesforce-based enterprise solutions supporting case management, CRM, workflow automation, and program operations. • Ensures delivery of scalable, secure, and compliant solutions aligned with HRSA enterprise architecture, cybersecurity standards, and business objectives. • Provides technical leadership across the full project lifecycle, including solution design, configuration and customization oversight, integrations, data migration, DevSecOps alignment, IAM integration, and environment management. • Develops architectural roadmaps, conducts proof-of-concept efforts, evaluates alternatives, mitigates technical risks, and ensures adherence to platform best practices and change management processes. • Serves as the primary liaison between business and technical stakeholders and oversees quality, performance optimization, and long-term sustainment of the Salesforce platform.

Role Description As a Salesforce Developer at UL Solutions, you will play a key role in shaping and enhancing our global Salesforce ecosystem. This fully remote position is based in Poland and offers the opportunity to work with stakeholders across multiple regions. - Design and deliver scalable solutions that support business growth, digital transformation, and our journey toward becoming an AI-enabled, agentic enterprise. - Work closely with a global team to ensure we embrace configuration over customization wherever possible. - Serve as the Salesforce Developer in a recently implemented global Salesforce environment with a focus on Service Cloud development & configuration projects. - Collaborate and/or deliver solutions that impact Sales & Field Service Clouds. Qualifications - Experience with Salesforce development and configuration. - Knowledge of Service Cloud and its functionalities. - Ability to work in a global team environment. - Strong problem-solving skills and a focus on scalable solutions. Requirements - Proficiency in Salesforce platform and related technologies. - Experience in digital transformation projects. - Strong communication skills to interact with stakeholders across regions. Benefits - Fully remote position. - Opportunity to work with a global team. - Engagement in innovative projects that make a real-world difference. Company Description UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. We deliver testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. - The UL Mark serves as a recognized symbol of trust in our customers’ products. - We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. - As a global team of business and engineering experts, we develop software for a huge range of industries, including medical, sustainability, renewable energy and healthy buildings.