• Provide operational, administrative, and project support to ensure the effective implementation, monitoring, and reporting of international programs. • Work closely with Implementing Partners (IPs), internal departments, and local stakeholders to support program operations. • Collect, organize, and validate qualitative and quantitative program data. • Support monitoring of program implementation, including progress tracking, compliance, and reporting. • Assist in the preparation of reports for internal and donor use. • Ensure program activities, data reporting, and in-kind aid distribution comply with policies and local regulations. • Maintain accurate records, documentation, and reporting of project expenditures.

• Coordinate projects and business initiatives from intake through execution and deployment • Support project planning, prioritization, and alignment with business objectives and operational impact • Develop and maintain project plans, schedules, staffing plans, and status reports • Track project milestones, deliverables, timelines, risks, issues, and dependencies across multiple initiatives • Coordinate cross-functional activities with Operations, Compliance, Legal, Technology, and other business partners • Schedule and facilitate project meetings, workshops, and stakeholder communications • Prepare executive-ready project updates, presentations, and reporting materials • Monitor project progress and ensure compliance with PMO standards, governance, and established processes • Support change management activities, including communication planning, training coordination, and adoption tracking • Monitor project budgets, resource allocation, and operational KPIs • Identify risks, proactively drive issue resolution, and escalate concerns when appropriate • Maintain project documentation, action logs, meeting minutes, change requests, and risk registers • Support post-implementation reviews and identify opportunities for continuous process improvement • Assist Program Managers with coordinating multiple projects using Agile, Waterfall, or hybrid delivery methodologies

Role Description This job is responsible for processing medical records and documentation, ensuring accuracy and confidentiality of patient information. It supports functions of the HIM department by effectively working with customers (providers, other departments, patients) to meet their needs and supports HIM management, but works independently with minimal supervision. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. Qualifications - Required – High school diploma or equivalent - Required – 4 years relevant experience (Education may be substituted for experience) Requirements - Must have computer skills and dexterity required for data entry and retrieval of information - Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process - Must be proficient with Windows-style applications, various software packages specific to role and keyboard - Strong interpersonal skills - Complete and thorough understanding of all documents in a medical record Job Duties - Retrieves and reviews information as needed for completion of daily tasks - Communicates appropriately and works with other departments, staff, providers, and management as necessary to complete job duties - Reviews and processes incoming requests and/or assignments - Resolves issues that arise related to specific job functions - Develops, compiles, and distributes any logs, reports, statistics, etc. as necessary - Other related duties as required Physical and Environmental Demands - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects - Normal routine involves no exposure to blood, body fluid or tissue and incumbents are not called upon to perform or assist in emergency care or first aid - The incumbent has no occupational risk for exposure to communicable diseases - There may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste

• Support Netrio Program Managers to develop and present project plans • Maintain and monitor project plans, schedules, and budgets • Schedule and conduct project status meetings • Create and maintain comprehensive project documentation • Manage relationships with clients and stakeholders