TBCBANK

თიბისი ვაკანსიაზე კანდიდატის შესაბამისობის დადგენის მიზნით, კანდიდატის პერსონალურ მონაცემებს "პერსონალურ მონაცემთა დაცვის შესახებ" საქართველოს კანონის მოთხოვნების შესაბამისად ამუშავებს. ინფორმაცია კანდიდატის შესახებ, ასევე, შეიძლება დამუშავდეს სამომავლო ვაკანსიაზე კანდიდატის შესაბამისობის დადგენის მიზნით. ინფორმაცია კანდიდატის შესახებ ინახება არაუმეტეს 3 წლის ვადით. თიბისიში კანდიდატთა შერჩევის პროცესი “დისკრიმინაციის ყველა ფორმით აღმოფხვრის შესახებ” კანონის მოთხოვნებისა და პირთა მიმართ თანაბარი მოპყრობის პრინციპების შესაბამისია, რაც გამორიცხავს პირთა მიმართ დისკრიმინაციას ნებისმიერი ნიშნით.

Client Remote Service Manager

Location

Georgia

Posted

3 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Client Remote Service Manager

TBCBANK

Role Description რას გააკეთებ: - გახსნი ანგარიშებს და შემნახველ ანაბრებს კონცეპტ ციფრული ნაკრების მქონე ფიზიკური პირებისთვის - საჭიროებისამებრ დაარეგისტრირებ მომხმარებელს ციფრულ პროდუქტებზე (ინტერნეტ ბანკის განახლება, დიჯიპას აპლიკაცია) - უზრუნველყოფ კონცეპტ ციფრული ნაკრების მქონე კლიენტზე ნაკრებში შემავალი პროდუქტების ცვლილებას - დაამზადებ კლიენტის მიერ მოთხოვნილ ცნობა/ამონაწერს (სტანდარტული/არასტანდარტული, ქართული/ინგლისური) - KYC/FATCA მონაცემების სრულყოფა და განახლება - დღის ჭრილში კლიენტების მოწესრიგება (ნაკრებში შემავალი პროდუქტების მონიტორინგი) - კონცეპტ ციფრული ნაკრების მქონე კლიენტების მიერ ყოველდღიურად დაფიქსირებული პრობლემების განხილვა (cash back, lounge, თანხის ანაზღურების აქტი, უკუკონვერტაცია) - სხვადასხვა ტიპის კამპანიების გავლა, კლიენტებთან დაკავშირება Qualifications - სამუშაო გამოცდილება მომსახურების/გაყიდვების მიმართულებით - ინგლისური და რუსული ენის საფუძვლიანი ცოდნა - საბანკო სფეროში მუშაობის გამოცდილება (მიენიჭება უპირატესობა) - კომუნიკაციის კარგი უნარები Company Description თიბისი ვაკანსიაზე კანდიდატის შესაბამისობის დადგენის მიზნით, კანდიდატის პერსონალურ მონაცემებს "პერსონალურ მონაცემთა დაცვის შესახებ" საქართველოს კანონის მოთხოვნების შესაბამისად ამუშავებს. ინფორმაცია კანდიდატის შესახებ, ასევე, შეიძლება დამუშავდეს სამომავლო ვაკანსიაზე კანდიდატის შესაბამისობის დადგენის მიზნით. ინფორმაცია კანდიდატის შესახებ ინახება არაუმეტეს 3 წლის ვადით. თიბისიში კანდიდატთა შერჩევის პროცესი “დისკრიმინაციის ყველა ფორმით აღმოფხვრის შესახებ” კანონის მოთხოვნებისა და პირთა მიმართ თანაბარი მოპყრობის პრინციპების შესაბამისია, რაც გამორიცხავს პირთა მიმართ დისკრიმინაციას ნებისმიერი ნიშნით.

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Legados logo

Responsable de Incidencia Pública, Ecosistema

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