Delivery Partner

Location

PST (UTC-8)

Posted

4 days ago

Salary

$55K - $75K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Delivery Partner

Magnit

Role Description The Delivery Partner (DP) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors, client hiring managers, and cross-functional teams to ensure smooth service delivery. Location: Remote - Must be located in PST time zone. What You Will Do - Responsible for the day-to-day delivery of Magnit’s products/services. - Maintain quality client service and day-to-day site operations, focusing on meeting contractual deliverables as outlined in the Scope of Work. - Depending on the size of the team, responsibilities may be limited to one product (payroll, compliance, or staffing desk) or may span multiple product lines. - Maintain an updated SOP “Standard Operating Procedures” for efficient operations. - Implement new processes or enhance current processes to strengthen efficiencies. - For Payroll desk: - Ensure required screenings and pre-employment checks take place in line with client requirements. - Conduct orientation for all new workers; maintain accurate and complete VMS records. - Handle critical Employee Relations issues, requesting support and guidance as required. - Resolve and follow-through, in a timely manner, all issues related to the worker. - Escalate serious issues to the DM/PM that may jeopardize Magnit’s position with the client or staffing supplier. - For Staffing desk: - Facilitate the fulfillment of temporary requisitions through the (VMS) and manage the relationship/interaction of staffing desk suppliers and managers. - Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers. - Resolve and follow-through, in a timely manner, all issues related to the worker, manager, and staffing agency. Qualifications - Bachelor’s degree or equivalent combination of education and relevant work experience. - 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment. - Experience working with VMS platforms (e.g. MagnitVMS) preferred. - Experience with contingent workforce programs, staffing vendors, or payroll operations. - Strong working knowledge of Microsoft Office Suite. - Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders. Requirements - Salary range: $55,000-$75,000 USD annually. - Salary rates are based on experience, skills, and geographical location. Benefits - Competitive benefits package, including unlimited PTO, medical, dental, and vision coverage. - Retirement planning, as well as discounts and perks for tickets, travel, merchandise, and more. - Encouragement to participate in giving back, with matching contributions to favorite charities. - Support for corporate volunteering hours to make a difference in your community.

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